Measurement and Management Relationships Essay (Critical Writing)

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Summary

The authors of the article are focused on the transition from performance measurement to management, and discuss the ways in which associated techniques can be utilized by facilities management (FM) firms. They explain the reason such organizations should take advantage of information received during assessments and argue that it could facilitate changes. The second part of the article highlights the relationships between measurement and management and the authors believe that efficient application of collected data is a foundation of successful enterprises.

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The next section is devoted to the application of such concepts in FM businesses and state that it is one of the most important tasks because it could affect current and future performance. The authors discuss the overall impact of performance assessments on organizational changes. Moreover, they suggest that the implementation of performance management systems is a crucial factor that leads to efficient strategic development and education of employees in the firm, and has other benefits in the long-term. All of the central points are summarized in the final section, and it is noted that such concepts could have a tremendous impact on financial performance of the organization if strategies are well-developed and successfully implemented.

Key Learning Points

The first learning point that needs to be mentioned is that performance measurement and performance management are closely connected. Furthermore, it is necessary to develop the activities based on the information received as the result of assessments. The second learning point is that it is imperative to have well-defined organizational objectives and ensure that the goals are aligned with performance management programs.

Another learning point is that the success and profitability of FM organizations are dependent on the efficient transition from assessments to management. Moreover, it is suggested that the central objective of a system that is focused on the evaluation of performance is to be capable of controlling operations within a firm. The organization may be provided with direct instructions on how the business may increase productivity and it is possible to identify required contribution from every stakeholder involved.

Relevant Statements to the Session

“Measurement provides the basis for an organization to assess how well it is progressing towards its predetermined objectives, helps to identify areas of strengths and weaknesses, and decides on future initiatives” (Amaratunga and Baldry 218). In other words, assessments should be used during the development of strategies because it is easier to determine overall goals.

“Performance management programs provide feedback based on specifics rather than generalizations and are based on specific objectives derived from the desired outcome of performance measurement results” (Amaratunga and Baldry 218). Differently put, management team no longer has to base its decisions on assumptions, and activities aimed at the enhancement of productivity are developed according to received data.

“Leading organizations agree on the need for a performance management system which is a structured methodology for using performance measurement information to help set agreed-upon performance goals” (Amaratunga and Baldry 219). The authors suggest that such techniques are commonly used by biggest enterprises all over the globe, and should be considered by smaller firms.

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Critical Analysis

The abstract provided can be viewed as a weakness because an individual has to check the whole piece to get a better understanding of the content. Sources selected are reliable and were reviewed by peers, but one of the weaknesses is that some of them may be viewed as outdated. Another issue is that the authors have used several unpublished dissertations, and it indicates that their impact is rather limited. It would be beneficial to consider the opinions of prominent scholars in this field, and the reliability of the article could be improved as a result.

Both authors have the authority to write on this topic because the hold prestigious positions at the School of Construction and Property Management, and their understanding of the subject matter should not be questioned. The intended audience of the piece consists of students and managers working for FM organizations. The primary purpose of the article is to draw the attention to the topic and provide standard information. Explanations of some of the terms are available, but they could be a little bit more detailed because a person that is not aware of such concepts may be confused. For instance, organizational improvement structures are mentioned, but they are not defined (Amaratunga and Baldry 220). The arguments made by authors are reasonable and justified because they have conducted extensive research.

Most statements are based on facts, but authors also provide their personal opinions on the subject matter. They interpret the data and make conclusions because they are experienced in this area. For example, they argue that isolation is not possible if the firm takes advantage of its full assets to enhance its ability to deliver core services, but it is possible to argue with this statement (Amaratunga and Baldry 221). The central argument is clearly stated, and researchers think that performance measurement and management are deciding factors when it comes to the overall success of a particular organization.

The statements are supported by numerous pieces of evidence, and the analysis is comprehensive. Another weakness that has been identified is that graphs or statistics are not provided. It is a significant disadvantage because it would be much easier to convince the target audience if they were available. The article is written in a relatively simple language, and most individuals are not expected to have difficulties understanding the material. The style is rather strict, and it is clear that the authors did not intend to draw the attention of the general public. The work is well-organized, but the problem is that some paragraphs are too long, and it does not flow well because authors make sudden transitions from one topic to another.

The final section of the article also could be improved significantly, and the authors should have devoted much more attention to recommendations. Overall, the use of outdated sources is the area that is the most problematic because many industries are actively developing, and new techniques are introduced every day. Therefore, it is paramount to keep track of trends and latest developments. Nevertheless, I agree with proposed ideas and think that enterprises in this sector should devote much more attention to assessments and management.

Practical Implications

First of all, it would be reasonable to assess the efficiency of current performance measurement system. Also, it is necessary to identify if the data collected is taken into account by the management team and it has an impact on the decisions. All of the indicators of performance must be put into spreadsheets and analyzed to determine particular relationships and correlations. Furthermore, it will be possible to identify the areas that are the most problematic and must be addressed.

Performance management activities should be based on such knowledge and should help to resolve current issues. It may be hard to focus on the introduction of particular systems in organizations that have to deal with resource shortages and prefer standard approaches, and detailed plans are needed in such situations. Assessments must be conducted as many times as possible, but the expenses on such activities should be justified.

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The authors of the article suggest that it would be appropriate to establish and environment that would support learning. Therefore, it is important to provide employees with all the necessary information that would help them to adapt to the changes. Moreover, it will be much easier to implement changes or new projects if the firm can provide comprehensive information regarding the performance and associated improvements.

One of the lessons that can be learned from this article is that an FM organization should not disregard the need to base its operations on the information received via performance measurement activities. Such data could be used to develop or alter policies and determine long-term goals. Moreover, I have learned that organizational performance is extremely dependent on the efficient utilization of such concepts.

A firm may try to focus on other aspects to increase their profits, but this approach is not reasonable in most situations. The transition from performance measurement to management has proven to be an efficient technique, and several frameworks could be used to avoid possible complications associated with the implementation. Also, one of the aspects that I have noted is that a well-developed management system may be inefficient if it is used by individuals that are not trained and lack the experiences. Competence is of utmost importance in such situations, and I think that authors should have provided more information regarding the complications related to the implementation of such projects, and possible solutions.

Works Cited

Amaratunga, Dilanthi and David Baldry. “Moving from performance measurement to performance management.” Facilities 20.5/6 (2002): 217-223. Print.

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"Measurement and Management Relationships." IvyPanda, 23 Mar. 2021, ivypanda.com/essays/measurement-and-management-relationships/.

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IvyPanda. (2021) 'Measurement and Management Relationships'. 23 March.

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IvyPanda. 2021. "Measurement and Management Relationships." March 23, 2021. https://ivypanda.com/essays/measurement-and-management-relationships/.

1. IvyPanda. "Measurement and Management Relationships." March 23, 2021. https://ivypanda.com/essays/measurement-and-management-relationships/.


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IvyPanda. "Measurement and Management Relationships." March 23, 2021. https://ivypanda.com/essays/measurement-and-management-relationships/.

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