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Modern Workplace Issues: Stress, Conflict, Quality Report

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Updated: Jan 19th, 2021

The key strategy to combat workplace stress in today’s work environment

There is no use denying that the environment of the contemporary global economy is beyond stressful. The necessity to make sure that one retrieves enough information and resources to remain competitive in the environment of a particular company, therefore, is quite obvious. In addition, there is a strong tendency for the workload to increase as a company advances in the global economy. Therefore, the staff members are under consistent stress most of the time.

To address the above-mentioned issue and reduce the amount of stress that employees have to deal with on a regular basis, managers will have to consider the tools such as the rearrangement of the schedule and the redistribution of roles and responsibilities among the staff members. The specified changes can be made to the workplace environment once the leadership style is changed to the transformative one. Seeing that the latter approach allows introducing changes into the environment of entrepreneurship, it will be reasonable to use it to redesign the current schedule and improve the staff’s performance preventing workplace burnouts (Miller, 2014).

Modern organizational communication: technology and conflicts

The introduction of information technology into the corporate setting has both contributed to the enhancement of communication and triggered its decline. On the one hand, the latest IT tools provide an opportunity to reach any company member or client within an incredibly short amount of time. On the other hand, a regular use of IT tools leads to a reduction of face-to-face communication in the workplace.

Conflicts are a part and parcel of workplace communication. Therefore, instead of avoiding conflicts, a manager must know how to learn essential lessons from them and manage them efficiently. Personally, I would rate my comfort level of resolving conflicts in the workplace at five out of five since I focus on solving a problem instead of searching for a scapegoat to blame for the conflict. To improve their conflict resolution skills, managers should consider the tools for negotiation known as compromise and collaboration. By seeking compromise and collaboration, one is most likely to draw positive experience from workplace conflicts and help the team move forward (Fisher & Ury, 2012).

Quality and performance management: modern approaches and challenges

The concept of performance quality assessment and management has undergone significant changes over the course of its development. While the focus used to be on the characteristics of the company and its internal processes, such as logistics, production, research and development, etc., the paradigm has shifted toward the appreciation of the staff members. Employees are finally being viewed as an essential asset of a firm and are being invested in, which is quite different from the previous approaches to quality management. Since the specified approach increases staff’s motivation, it deserves to be named superior to previous ones.

However, there are still many challenges, the staff’s unwillingness to accept the corporate values being the key one. Unable to incorporate the company’s vision into their performance strategy, the staff may fail to deliver the expected results. The specified issue can be addressed with a change in the leadership approach. The transformative leadership style is likely to reinvent the staff’s perception of workplace performance and responsibility by convincing them to follow corporate values and ethics (Rolstadas, 2012).

Reference List

Fisher, R., & Ury, W. (2012). Getting to yes: Negotiating an agreement without giving in. New York City, New York: Random House.

Miller, K. (2014). Organizational communication: approaches and processes. Boston, Massachusetts: Cengage Learning.

Rolstadas, A. (2012). Performance management: A business process benchmarking approach. Berlin: Springer Science & Business Media.

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IvyPanda. "Modern Workplace Issues: Stress, Conflict, Quality." January 19, 2021. https://ivypanda.com/essays/modern-workplace-issues-stress-conflict-quality/.

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IvyPanda. 2021. "Modern Workplace Issues: Stress, Conflict, Quality." January 19, 2021. https://ivypanda.com/essays/modern-workplace-issues-stress-conflict-quality/.

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