Marketing Perception Divergence Essay

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Introduction

Marketing retains an essential place in the business world, as a discipline focused on meeting the needs of a product-producing company and the wants of the end consumer. However, the way professionals understand it and the reputation it has among the general population has a discrepancy, creating a multifaceted conception of what marketing is. Assessing the place and significance of marketing in the modern business world, as well as the benefits its customer analysis provides, grants insight into its lynchpin ideas that permit it to function effectively.

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Perception of Marketing

People, affiliated with an idea or solely self-reliant, have a particular set of interests that they are concerned with defending. Since marketing is a method that searches for a compromise between the producer and the consumer, thus permitting both to meet in a middle ground, different parties evaluate it each in their way. The divergence in marketing’s perception between the business world and the ordinary people may not seem considerable, but even a slight difference permits delving deeper into an analysis of a concept.

Business World

For professionals, marketing is a tool that permits them to achieve numerous business goals that may range from understanding consumers to convincing them to buy a specific product. Companies see the nature of “capturing value from customers” as a tactic that advances people from consumers to clients to reliable customers, with each stage demonstrating different degrees of brand loyalty (Armstrong, Adam, Denize, & Kotler, 2015, p. 18). Companies use marketing to achieve this continuous flow of returning customers and see it, thus, as a positive tool that permits them to understand the thought process and motivation of a product-purchasing individual.

General Population

Most people may think of marketing solely as an advertising tactic because of exposure only to the result of its activity. Because most people themselves may not understand what motivates them to make some purchases and avoid others, the work of marketing is to extract this information from possible behavioral data (Armstrong et al., 2015). People react strongly to outside influence, and the role of marketing is, therefore, to achieve both an understanding of an already existing set of ideas about consumerism and a way to influence them.

The Importance of Marketing

Due to the benefit that it provides to both interested sides, the producer and the consumer, marketing maintains its relevance in business. Its essentiality in a company is additionally dictated by “how holistic marketing now is,” calling for the involvement of interdisciplinary professionals at varying job levels (De Swaan Arons, Van Den Driest, & Weed, 2014, p. 6). Marketing, as a tool that outlines a company’s goals and decides the pathway of its future advancement, thus retains not only its relevance but also its utility.

An Evaluation of a Marketing Practice: Customer Analysis

One of the most common and useful tools within the discipline is customer analysis, which is per the core goal of marketing. Understanding the influences on people’s consumer habits, such as culture, buying ability, and even religion permits predicting and manipulating products to suit these factors (Baker, 2014).

Aligning the customer’s desires and habits with the company’s abilities, creating personalized goods and services, entices buyers because of a desire for individuality and familiar experiences between consumers at the same time (De Swaan Arons et al., 2014). Finding this balance between company resources and customers’ desires makes possible the establishment of a loyal customer base, which remains existent so long as a company continues using marketing tools to analyze consumer behavior.

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Conclusion

Underestimating marketing’s role is not a recommended course of action because it is possible to use most of its tools and tactics to achieve an understanding of good consumption. Additionally, considering the necessity of brand loyalty for companies’ profit, ignoring one of the most efficient ways of receiving the necessary information about customers may be detrimental. While marketing remains synonymous with advertising for the public, its use as an extractor of information that even the consumer is unaware of plays an essential role in success.

References

Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2015). Principles of marketing (6th ed.). Melbourne, Australia: Pearson.

Baker, M. J. (2014). Marketing strategy and management (5th ed.). New York, NY: Palgrave.

De Swaan Arons, M., Van Den Driest, F., & Weed, K. (2014). . Harvard Business Review, 92, 1-11. Web.

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IvyPanda. (2022, May 11). Marketing Perception Divergence. https://ivypanda.com/essays/principles-of-marketing-essay/

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"Marketing Perception Divergence." IvyPanda, 11 May 2022, ivypanda.com/essays/principles-of-marketing-essay/.

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IvyPanda. (2022) 'Marketing Perception Divergence'. 11 May.

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IvyPanda. 2022. "Marketing Perception Divergence." May 11, 2022. https://ivypanda.com/essays/principles-of-marketing-essay/.

1. IvyPanda. "Marketing Perception Divergence." May 11, 2022. https://ivypanda.com/essays/principles-of-marketing-essay/.


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IvyPanda. "Marketing Perception Divergence." May 11, 2022. https://ivypanda.com/essays/principles-of-marketing-essay/.

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