Posing this question allows the respondent to position their answer as if part of the club decision-making. Also, the respondent is provoked to evaluate their professional experience with the club and include in their answer the reason for the exit. Since the question is open-ended, the CEO allows for a wide range of thinking by the respondents and obtain forward thinking on how to improve club affairs. The Club CEO can take a range of measures to curtail turnover rates.
The lack of workplace satisfaction can lead to an exit. Shakil (2011, 851) relates a high level of work ethics with job satisfaction and duty role. The CEO can focus on the close nexus between work ethics, turnover intention, and organizational commitment as capsulated in the organizational Justice Theory. The CEO should bear in mind that turnover intention and work ethic relate negatively as revealed by Shakil (2011, 851).
Another factor that relates negatively to turnover is organization performance (Nelson and McCann, 2009, 2). Age, experience, and remuneration can also contribute to exit. There is a high likelihood of experiencing turnover among the young than those in the older bracket (Shakil 2011, 855). Moynihan and Pandey (2007, 205) view that nonprofit making organizations have attracted studies on turnover intentions since it is a sector problem, especially in social work. The CEO can work towards enhancing the internal organization’s social networks to be more cohesive this result in good relations and a sense of obligation among staff such that chances are high for retention.
The CEO should bear in mind the competitive value held by staff. Competitive value relates to a high level of expertise and ability to exhibit creativity in their area of profession. This due to the evolution of the knowledge worker with a shift in the knowledge society putting the person at the center. The CEO should acknowledge that knowledge workers own production systems and bear in their minds knowledge, information, and skill.
References
Moynihan, Donald P. and Pandey, Sanjay K. “The Ties that Bind: Social Networks, person-organization Value Fit, and Turnover Intention.” Journal of Public Administration Research and Theory 18, (2007): 205-227.
Nelson, Clara and McCann, Joseph E. “Designing for knowledge worker retention & organization performance.” Journal of Management and Marketing Research, (2009): 1-18.
Shakil, Muhammad Ahmad. “Work ethics: An Islamic perspective.” International Journal of Human Sciences 8, no.1 (2011): 850-859.