Human resource is a major component of every organization. The organization needs the human resources to actualize the organizational goals. The human resources also need the organization. The human resource has the energy, talent and ideas that the organization needs. On the other hand the human resources need organizations to be able obtain an income, build a career and get opportunities (Jacobs p. 3).
Scorecard Company has a problem with the human resources prior and subsequent to merging with the PM Company. This term paper will examine how the human resource theories apply in the Scorecard Company human resource problem in order to understand the situation. This paper will therefore define the problem and then discuss four alternatives to the situation while stating the advantages and disadvantages of each. This paper will also give a recommendation.
The problem
In accordance with Jacobs (p. 2) human resources form an important part of the organization. The organization success is therefore dependent on the employee’s efforts so that it can realize the organizational goals. The human resource problem in Scorecard Company is that the human resource needs have not been met.
They include: communication, compensation and leave as well as a good relations with the leader. The organization needs the human resource energy, talent and ideas while the human resources need an income, build career and to obtain opportunities hence the organization and the employees need each other. Needs that are not met may cause the employees to lose motivation and lead to poor performance.
Supporting the problem
The employees of PM Company which was merged with the Scorecard Company have raised their concerns about the human resource manager who is accused of misconduct. He has treated the employees unequally when it comes to compensation and leaves. Another need that has not been met is that of enabling the employees grow in their career.
In most cases, employees who join the company retain their positions for a long time hence upward mobility is rare. Moreover, when scorecard merged with PM Company the employees were not involved by the executive in the process and neither were the experts of production and other departments involved.
The need to communicate has also been overlooked. The executive has neglected the advice of other executive members and has deliberately withheld information that is required by the other executive members. Furthermore, team work in the process of merging was abandoned and the executive became authoritative and secretive concerning the matter.
It also important to note that training of the employees on the new line of product was not done. All these needs that the employees require could have been avoided if the executive welcomed opinions from the executive team. Consequently, employees have left the company while other who remained lack motivation.
Alternative to the problem
Motivation
The problem could have been avoided by motivating the employees. Jacobs (p. 2) argues that paying attention to human needs could lead to motivation. In order to motivate them the employer can meet their needs. This can be achieved by giving the employee high standards of living. The company can avail opportunities where the employees can train and grow in their career. They can enable them get hold of good housing where the company assist them in purchasing.
The advantage of enabling the human resources access high standards of living is that they become motivated and channel their efforts towards working in the organization. The employees also become informed and work effectively and efficiently. Sequentially, the company realizes increase in the revenue.
The employees becomes self motivated when their needs are met and becomes more innovative while performing their duties. After training they are likely to make fewer mistakes and know what their duties are composed of. As a result the employee has a sense of belonging, is committed and is likely to serve in the company for long.
Employees who train in the company may choose to move to other companies after completion of their training. The company loses the trained and competent employee and may be required to train employees who join.
Communication
Communication is important in every organization. Communication from the executive to the lowest ranking employee is equally important to the communication from the lowest ranking employee to the executive. The executive communicates to give instructions while the employees communicate to give feedback.
Communication makes it possible for employees and the employer to exchange useful information that is relevant for the success of the organization. Another merit of communication is that it leads to cooperation and coordination in the organization.
The overall goal is communicated to the employees and then they are given direction on how to attain the common objective of the organization. Communication also enables human resources to maintain good relations at work. Besides it makes it possible to understand the chains of command hence enhance efficiency.
Team work
Team work is an important practice that can lead to the success of the company. A team in an organization is given a specific task by the executive and is given a period of time in which they are expected to complete their task. The task assigned is the responsibility of every team player and every member contributes in the task.
Teamwork has merits that include better decision making and sharing of ideas. As a result the team is very effective in making better decisions as opposed to individuals. The team members learn from the most experienced members. Teamwork is important in training new recruits.
The team is headed by a team leader who takes part in the project assigned to the team. The leader gets to interact with the employees and is able to understand the human resources better. Teamwork makes employees identify with a task. What is more is that employees who participate in a team’s decision making process are likely to support the decision and identify with the task.
The disadvantage of team work is that decision making process takes a long period of time. In some cases poor relationships may affect the team negatively and lead to poor performance.
Understanding human behavior
According to Jacobs (p. 28) human beings are complex and may be difficult to understand. Despite being complex, one can choose to have a positive or a negative perception of human beings. The executive or employers who have a negative perception believe that employees have no interest in work, are not motivated and must be given directions as well as be coerced to work.
The positive perception about human resources holds that employees are self motivated, interested to work, perform excellent work, responsible and committed. The Scorecard Company can choose to hold a positive view about employees.
The advantage of understanding human beings is to allow those who have innovativeness have opportunities to contribute and participate in the progress of the organization. Moreover, there are those who lack motivation and may need assistance in training and inspiration.
The needs of the employee in this case will be met if the employer is able to understand the potential of the employee and allow them grow in their career. Holding a positive perspective of the employee will enable the executive trust the employee and lead to delegation of responsibilities.
Holding a negative perspective on the employees will make the employer lose trust. The employer or executive may not be able to realize the goals of the company because they assume that the employee is lazy and not interested in work hence may fail to give instructions.
Recommendation
The executive can encourage employees to acquire a sense of belonging in the company by communicating. Additionally, he can encourage team work and involve the employees in the processes of the company that may affect them. Besides, he should be a good listener. He can demonstrate this by welcoming suggestions from employees both the executive employees and the junior employees.
He should support the employees in the company by being involved in their activities to enable them give satisfactory results and to enable them realize effectiveness. The executive can offer leadership in the company by organizing and directing the organization. Moreover, he should motivate the employees in the lowest levels up to the highest ranking employees (Jacobs p. 64).
Justification
Communication in the company will enable the human resources gain understanding on what is expected from them and perform their task with understanding. Adopting a team work culture in the company will lead to better decision making. Team work will make employees identify with a task, be willing to undertake the instructions in which they participated in decision making process and have understanding of the tasks assigned to them.
Considering ideas from the employees may be useful to the executive to assist in making the best decision for the success of the company. Communication will enhance cooperation and coordination which is essential in the realization of the organizational goals. Motivating the human resources will lead high productivity hence lead to the success of the company.
Conclusion
Scorecard Company problem is failure to meet the human resource needs. The human resource management misconduct in compensating and awarding leaves makes employees lose motivation. There is poor communication from the company’s executive and lack of team work.
These problems can be overcome if there is Motivation, communication, team work and understanding of the human behavior. Motivating employees will lead to effectiveness and efficiency in the organization. Communication in the will encourage sharing of ideas and good relationship among the employees and with the executive.
Communication is important for coordination and cooperation. Better decisions are made in a team as opposed to individuals. Team work makes employees share ideas, learn from each other identify with a task and be willing to implement instructions they participated in decision making. Understanding human beings will make it possible for the employer encourages the employee to be innovative. Meeting employee’s needs is important as it motivates them to work efficiently and lead to the success of the company.
Works Cited
Jacobs, Richard. M. The structure of human organization, 2008. Web. http://www83.homepage.villanova.edu/richard.jacobs/MPA%208002/Powerpoint/f-reflective/Index.htm