Zayed University’s Computer Security Internship Report

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Work Plan Status

I have been working as an intern at the College of Technological Innovation at Zayed University for the last three weeks. Based on the activities that I have carried out within this period, I believe that I am on track towards achieving the internship objectives. Within this period, I was directly working with students in the IT faculty and the staff members. I had set clear objectives that I had to meet within this period, and I believe that I have successfully achieved them. These objectives will be discussed in the section below that describes key achievements within the first three weeks. Another factor that strongly suggested that I was on track was the comments received from the stakeholders that I interacted with at various levels. I met several students who wanted my help in formatting their laptops and iPads or installing various programs. They were pleased with my work, and others even though I have been doing the work for several years. Another confirmation came from my supervisor at this institution. He informed me that my work had surpassed his expectations and that many members of this college that had interacted with me felt that my work was perfect.

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Key Achievements

When joining this institution, I was interested in achieving specific objectives within different timeframes. Within the first three weeks, the following are some of the key achievements that I made.

  • I learned how to format Dell laptops and Mac laptops.
  • I learned how to install Microsoft Office for Mac laptops
  • I learned how to install Adobe Photoshop for Dell and Mac
  • I learned how to scan viruses for laptops and flash drives
  • I learned how to identify and address problems with wireless connections.
  • I learned how to restore data in laptops and iPads that are lost because of virus

The above key achievements were part of my objectives set for the first month. It was impressive to achieve them in less than three weeks.

Problems and Solutions

Within the first three weeks, I experienced several problems. The main problem that I faced was the need to meet the demands of the students. Once the students realized that I was able and willing to help them in addressing various problems with their laptops and iPads, they did not give me a break. They would always come to my office with various problems, and all of them expected me to find a way of addressing their issues. Some even asked me to help them with their assignments, something that was not only outside my scope as an intern, but also an unethical business practice. I had to find a way of addressing this problem because I had to address other areas that were also part of my internship. It took me some time to understand some of the fundamental concepts in a wireless connection, but I was able to overcome this challenge. I also found it challenging to meet some of the demands of the staff members in this department. Some of the staff members would delegate their duties to me because I am an intern. I believe they took advantage of my respect and calmness because they would spend the better part of the day chatting and supervising my work. Meeting their expectations was not easy. However, my supervisor would come to my help in case he realized that I was being overworked.

Potential Problems and Solutions

In the future, one of the fundamental problems that I may face is in understanding the concepts in modern communication technologies such as videoconferencing and the latest concepts that cybercriminals use to access databases of individuals and institutions. This is so because the institution still uses some of the old technologies that can easily be manipulated using modern technologies. I expect to address this problem by visiting other institutions with advanced technologies during my free time.

Lessons Learned

In the last three weeks, I was able to learn a lot about the practical aspect of my profession. However, I also learned that I need to improve my interpersonal skills. I need to know how to work in a diversified environment with people from different socio-cultural backgrounds.

Culture and Organization

I liked the work environment at this institution. The learners, teaching staff, and the non-teaching staff were from different socio-cultural backgrounds. The organization had created a culture of tolerance to this diversity, and it was difficult to see people aligning themselves based on their religion, social class, gender, or any other demographical factors. People at this institution are friendly and very supportive, a fact which makes the work environment pleasant.

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Miscellaneous

It is a fact that the College of Technological Innovation at Zayed University has made a great effort to modernize its communication infrastructure not only for academic work but also for administrative duties. However, I noted that the institution may need to improve the technologies it uses to protect its data.

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IvyPanda. (2021, January 24). Zayed University's Computer Security Internship. https://ivypanda.com/essays/zayed-universitys-computer-security-internship/

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"Zayed University's Computer Security Internship." IvyPanda, 24 Jan. 2021, ivypanda.com/essays/zayed-universitys-computer-security-internship/.

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IvyPanda. (2021) 'Zayed University's Computer Security Internship'. 24 January.

References

IvyPanda. 2021. "Zayed University's Computer Security Internship." January 24, 2021. https://ivypanda.com/essays/zayed-universitys-computer-security-internship/.

1. IvyPanda. "Zayed University's Computer Security Internship." January 24, 2021. https://ivypanda.com/essays/zayed-universitys-computer-security-internship/.


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IvyPanda. "Zayed University's Computer Security Internship." January 24, 2021. https://ivypanda.com/essays/zayed-universitys-computer-security-internship/.

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