Terms and conditions

By using the website IvyPanda.com, you agree to the following Terms and Conditions as well as all applicable regulations and laws. You are responsible for any appropriate local law compliance.

In the case that you do not agree with any of these statements or limitations, you are prohibited from accessing or using this website.

These Terms and Conditions become mandatory for the User from the moment of their access and are valid for an indefinite period.

In the case that one or more of the conditions stated here become unenforceable or invalid for any reason, the validity and applicability of the remaining provisions will not be affected.

Terms of Service

IvyPanda.com is an online platform that connects a Client with a Vendor (referred to as “Academic Expert”) to provide physical, digital and virtual goods and services. These products and services include but are not limited to:

  • Conducting researches
  • Finding institutions and work placements
  • Booking study rooms
  • Searching for and ordering books and textbooks, etc

IvyPanda does not provide any other services including Vendoring. Our only role is to support availability of the Site and Service. Also, IvyPanda does not offer nor promote any prohibited or illegal goods and services.

Academic Experts act as a Client’s Personal Assistant to fulfill their requirements. IvyPanda does not represent any Academic Expert (Vendor) or User, neither is it a contracting agent.

Academiс Experts (Vendors) are not IvyPanda agents or employees but rather independent contractors.

IvyPanda has multiple moderation mechanisms in place to ensure that none of the relevant academic policies or our own statements are violated. Nevertheless, IvyPanda is not liable for the services provided by Academic Experts

Account Security and Safety

  • IvyPanda uses online messaging as the primary service delivery method.
  • We use your contact information only for communication with you regarding your requests.
  • Your contact information is safely stored on IvyPanda’s hosting.
  • Only IvyPanda employees will access and use your contact information. We will never provide it to any third parties.
  • We reserve the right to contact you regarding your requests or relevant marketing offers.
  • If you do not want to receive messages from us, simply send the text "Stop Messaging" to us. We will stop all communication until you write to us again.
  • We do not charge any fees for messaging us. However, your usual provider rates may apply when texting our number.
  • You agree to keep your contact information accurate and up-to-date.
  • You will not let anyone else access your account, share your password, or do anything else that might put your account security at risk.
  • You will not gather any content or information, or otherwise access IvyPanda.com, using automated means (bots, scrapers, spiders, etc.) without our permission.
  • You are not allowed to conduct any illegal marketing activities related to IvyPanda.com.
  • You will not use malware or upload viruses or any malicious code to IvyPanda.com.
  • You are not allowed to request, use or share any personal information about IvyPanda’s employees or other website users.
  • You will not bully, harass or threaten any IvyPanda employees or website users.
  • You are not allowed to use IvyPanda.com for any illegal, misleading, malicious or discriminatory activities.
  • You are prohibited from doing anything that may negatively impact the proper appearance or functioning of the IvyPanda.com website, i.e. interference with any IvyPanda.com functionality or DDoS (distributed denial of service) attacks.
  • You are not allowed to facilitate or encourage any violations of these Terms and Conditions or other IvyPanda.com policies.

IvyPanda does not accept orders and requests that:

  1. Violate any regulations, laws, statutes or ordinances
  2. Are related to:
    • Drugs, steroids or other products that put consumer safety at risk
    • Virtual, digital or physical stolen goods
    • Virtual, digital or physical stolen goods
    • Promoting, encouraging or instructing others to conduct illegal activities
    • Hate, violence or racial intolerance
    • Crime exploitation
    • Infringement or violation any copyright, privacy or publicity rights, trademarks, or other proprietary rights under the laws of any jurisdiction
    • Anything that may be considered obscene
    • Anything related to firearms, various firearms parts and accessories, ammunition, or other weapons under applicable laws
    • Sharing personal information with third parties in violation of applicable laws
    • Annuities purchasing, off-shore banking, lottery contracts, lay-away systems or operations are associated with financing or refinancing debts funded by a credit card
    • Collecting payments or acting on behalf of merchants
    • Cashing cheques and/or currency exchange, selling traveler’s cheques, or ordering money
    • Providing services related to credit repair, insurance activities, debt settlement services, or credit transactions
    • Receiving or offering payments
    • Supporting any "quick easy money" schemes (i.e. matrix programs, Ponzi or pyramid schemes, etc.) or multi-level marketing programs
    • Selling certain goods before having control or possessing the items
    • Anything that can be identified as fraudulent by government agencies

Refunds

In the case where the delivered service does not meet your requirements, you should contact us via email, phone or online messenger (Facebook, Weibo, Skype, WhatsApp, etc.) immediately but no later than 30 days after the product or service was submitted and describe the issue.

Upon mutual agreement, IvyPanda will either find another Vendor (Academic Expert) in 12 hours and revise the task without any additional fees or charges, or IvyPanda will refund the deposit made to your card, Account Balance, or PayPal.

Content and Copyright Regulations

IvyPanda.com website materials contain copyrighted content that includes, but is not limited to:

  • Text
  • Graphics
  • Videos and photos
  • Trademarks and trade names
  • SEO-optimized meta tags
  • Code and software

IvyPanda.com content is protected by trademarks (registered and unregistered), database rights, copyright law and other intellectual property rights.

You are not allowed to transfer, transmit, copy, publish or in any other way misuse any content owned by IvyPanda.com.

Copying IvyPanda.com content (including but not limited to photo and video content, text and graphics) or content from any other domain that uses IvyPanda’s trade name other than IvyPanda.com is a violation of IvyPanda’s copyright.

IvyPanda.com users are PROHIBITED from posting or sharing content that:

  • Contains swearwords or offensive language
  • May confuse, harass, harm, alarm, or upset another persons
  • May offend human dignity in any way
  • Is offensive, threatening or abusive
  • Encourages or promotes hate, bigotry, racism or sexism
  • Incorporates the likeness or image of any person under 18 years of age
  • Contains nudity, pornography, or gratuitous violence
  • Is related to any marketing activity (including but not limited to advertising, competitions, links to other websites, sales or any contact information)
  • Involves a SPAM transmission
  • Contains any adware, malware, spyware, viruses or worm programs, corrupt files, or other code designed to limit the functionality, interrupt, damage or disrupt any hardware, software, telecommunications, servers or other equipment
  • Is designed to damage, expropriate, interfere with or intercept any personal information or data from IvyPanda.com or otherwise

Subscription

At IvyPanda.com various subscription plans are available that include additional services like priority response, progress updates, preferred Vendor (Academic Expert), etc.

Monthly subscription fees are due on the same date of every month, or on the closest date to the day you signed up and made the first payment.

By subscribing to IvyPanda.com monthly plans, you are authorizing IvyPanda to withdraw monthly fees against your PayPal account or debit/credit card through PayPal or Stripe.

If your payment cannot be processed we will try to contact you by email. Your subscription will be cancelled until the payment is received.

To cancel your subscription, email [email protected] or contact the IvyPanda customer support team.

Your subscription will be cancelled within two business days of receiving the cancellation request.

Limitation of Liability

IVYPANDA.COM DOES NOT BEAR LIABILITY FOR ANY LOSSES OR DAMAGES (DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL, EXEMPLARY, ECONOMIC, PUNITIVE, ETC.) RELATED, DIRECTLY OR INDIRECTLY, TO:

  • IVYPANDA.COM SERVICES AND/OR CONTENT
  • CONTENT, CREATED BY USERS
  • USE OF OR INABILITY TO USE THE IVYPANDA SITE
  • IVYPANDA.COM SITE PERFORMANCE
  • ANY ACTIONS TAKEN IN RELATION TO AN INVESTIGATION OF IVYPANDA’S PARTIES
  • ACTIONS TAKEN IN RELATION TO LAW ENFORCEMENT AUTHORITIES REGARDING THE USE OF IVYPANDA.COM
  • ACTIONS TAKEN IN CONCERN WITH COPYRIGHT OR ANY OTHER INTELLECTUAL PROPERTY RIGHTS PROTECTION
  • TEMPORARY ERRORS AND INTERRUPTIONS IN IVYPANDA.COM OPERATION
  • ANY DAMAGE TO THE USER’S (OR ANY THIRD PARTY’S) COMPUTER, MOBILE DEVICE(S), OTHER EQUIPMENT AND/OR SOFTWARE CONNECTED WITH CONTENT DOWNLOADED FROM IVYPANDA.COM OR VIA LINKS AVAILABLE ON THE SITE, OR OTHER TECHNICAL OR MALFUNCTION ISSUES INCLUDING BUT NOT LIMITED TO DATA LOSS, GOODWILL LOSS, RESULTS ACCURACY, VIRUSES, BUGS, FRAUD, ETC.

IVYPANDA.COM DOES NOT BEAR ANY LIABILITY FOR THE USER’S OR THIRD PARTY’S DAMAGES, LOSSES, OR INJURY INCLUDING BUT NOT LIMITED TO PERSONAL INJURY OR DEATH. THIS LIMITATION MAY NOT APPLY TO USERS OR ANY THIRD PARTY IN THE CASE WHERE THEIR STATE DOES NOT ALLOW INCIDENTAL OR CONSEQUENTIAL DAMAGES EXCLUSION OR LIMITATION.

IN ANY CASE, IVYPANDA’S TOTAL LIABILITY TO THE USER FOR ALL LOSSES, CAUSES, DAMAGES, OR ACTIONS WILL NOT EXCEED THE TOTAL AMOUNT PAID BY USER TO THE IVYPANDA.COM WITHIN THE PAST SIX MONTHS OR US $250, WHICHEVER IS GREATER.

THE LIABILITY OMISSIONS AND RESTRICTIONS IN THESE TERMS AND CONDITIONS WILL APPLY DESPITE ANY ESSENTIAL PURPOSE FAILURE OF ANY LIMITED REMEDY.

THIS SECTION SHALL REMAIN VALID IN CASE OF EXPIRATION OR CLOSING OF YOUR RELATIONSHIP WITH IVYPANDA.COM.

BY USING IVYPANDA.COM PRODUCTS AND SERVICES, YOU AGREE THAT IN CASE OF ANY LOSSES, DAMAGES AND/OR INJURIES, OCCURRED OUT OF THE IVYPANDA.COM PARTIES' ACTS OR OMISSIONS AND CAUSED TO YOU, ARE NOT IRREVERSIBLE OR ADEQUATE TO GIVE YOU THE RIGHT TO AN INJUNCTION PREVENTING USAGE OF ANY IVYPANDA WEBSITE, PRODUCTS, SERVICES, PROPERTIES, OR OTHER CONTENT OWNED OR CONTROLLED BY IVYPANDA OR ITS PARTIES. YOU ARE NOT ALLOWED TO FORBID OR LIMIT THE EXPLOITATION, EXHIBITION, DISTRIBUTION, PRODUCTION OR ADVERTISEMENT OF ANY PRODUCTS, SERVICES, WEBSITES OR OTHER CONTENT OWNED OR CONTROLLED BY IVYPANDA OR ITS PARTIES.

BY USING IVYPANDA.COM WEBSITES, PRODUCTS AND SERVICES, YOU TOTALLY UNDERSTAND AND AGREE THAT YOU CAN BE WAIVING RIGHTS REGARDING TO CLAIMS THAT ARE UNSUSPECTED OR UNKNOWN AT THIS MOMENT, AND ACCORDING TO SUCH WAIVER, YOU ACCEPT THAT YOU HAVE READ, REALIZE, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE, WHICH READS AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR,” OR ANY IDENTICAL LAW OF ANY STATE OR TERRITORY.

IVYPANDA.COM DOES NOT BEAR ANY LIABILITY FOR THE USER’S OR THIRD PARTY’S DAMAGES, LOSSES, OR INJURY INCLUDING BUT NOT LIMITED TO PERSONAL INJURY OR DEATH. THIS LIMITATION MAY NOT APPLY TO USERS OR ANY THIRD PARTY IN THE CASE WHERE THEIR STATE DOES NOT ALLOW INCIDENTAL OR CONSEQUENTIAL DAMAGES EXCLUSION OR LIMITATION.

IN ANY CASE, IVYPANDA’S TOTAL LIABILITY TO THE USER FOR ALL LOSSES, CAUSES, DAMAGES, OR ACTIONS WILL NOT EXCEED THE TOTAL AMOUNT PAID BY USER TO THE IVYPANDA.COM WITHIN THE PAST SIX MONTHS OR US $250, WHICHEVER IS GREATER.

THE LIABILITY OMISSIONS AND RESTRICTIONS IN THESE TERMS AND CONDITIONS WILL APPLY DESPITE ANY ESSENTIAL PURPOSE FAILURE OF ANY LIMITED REMEDY.

THIS SECTION SHALL REMAIN VALID IN CASE OF EXPIRATION OR CLOSING OF YOUR RELATIONSHIP WITH IVYPANDA.COM.

BY USING IVYPANDA.COM PRODUCTS AND SERVICES, YOU AGREE THAT IN CASE OF ANY LOSSES, DAMAGES AND/OR INJURIES, OCCURRED OUT OF THE IVYPANDA.COM PARTIES' ACTS OR OMISSIONS AND CAUSED TO YOU, ARE NOT IRREVERSIBLE OR ADEQUATE TO GIVE YOU THE RIGHT TO AN INJUNCTION PREVENTING USAGE OF ANY IVYPANDA WEBSITE, PRODUCTS, SERVICES, PROPERTIES, OR OTHER CONTENT OWNED OR CONTROLLED BY IVYPANDA OR ITS PARTIES. YOU ARE NOT ALLOWED TO FORBID OR LIMIT THE EXPLOITATION, EXHIBITION, DISTRIBUTION, PRODUCTION OR ADVERTISEMENT OF ANY PRODUCTS, SERVICES, WEBSITES OR OTHER CONTENT OWNED OR CONTROLLED BY IVYPANDA OR ITS PARTIES.

BY USING IVYPANDA.COM WEBSITES, PRODUCTS AND SERVICES, YOU TOTALLY UNDERSTAND AND AGREE THAT YOU CAN BE WAIVING RIGHTS REGARDING TO CLAIMS THAT ARE UNSUSPECTED OR UNKNOWN AT THIS MOMENT, AND ACCORDING TO SUCH WAIVER, YOU ACCEPT THAT YOU HAVE READ, REALIZE, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE, WHICH READS AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR,” OR ANY IDENTICAL LAW OF ANY STATE OR TERRITORY.

Termination of Use

By using IvyPanda.com websites, products and services, you understand and agree that IvyPanda reserves the right to suspend, limit or terminate your access to all or certain parts of the IvyPanda.com service with or without explaining the reason and giving notice.

You may request that IvyPanda delete all of your data and personal information at any time by sending an email to [email protected]. Your request will be reviewed and all your data removed within 2–3 business days.

Disclaimer

By using IvyPanda.com, you understand and agree that the website is only an interface designed to facilitate communications between Vendors (Academic Experts) and Users and to acquire payments from Users on behalf of Vendors.

IVYPANDA.COM, ITS WEBSITES AND SERVICES INCLUDE AN ONLINE PLATFORM THAT MAKES POSSIBLE CONNECTIONS BETWEEN ACADEMIC EXPERTS (VENDORS) AND USERS ON THE SITE AND THE USУ OF THOSE SERVICES.

ACADEMIC EXPERTS (VENDORS) ARE INDEPENDENT CONTRACTORS, NOT IVYPANDA’S AGENTS OR EMPLOYEES.

BY USING IVYPANDA.COM, YOU UNDERSTAND AND AGREE THAT IVYPANDA IS NOT A PARTY TO ANY AGREEMENT MADE BETWEEN THE USER AND THE VENDOR.

IVYPANDA.COM DOES NOT BEAR ANY LIABILITY FOR THE CONDUCT OF USERS, VENDORS OR OTHER USERS OF THE WEBSITE AND ITS SERVICES.

FOR EACH VENDOR (ACADEMIC EXPERT) JOB APPLICATION, IVYPANDA COMPLETES AN INITIAL EVALUATION BUT EXAMINES NEITHER THE INFORMATION IN THE VENDOR PROFILE, THEIR EXPERTISE, THEIR BACKGROUND NOR THEIR SKILLS IN THE SUBJECT MATTERS WHERE THEY OFFER THEIR SERVICES.

BY USING IVYPANDA.COM, YOU UNDERSTAND AND AGREE THAT IVYPANDA CANNOT AND DOES NOT MANAGE OR CONTROL, IS NOT RESPONSIBLE AND DOES NOT BEAR ANY LIABILITY FOR THE SERVICES PERFORMED BY VENDORS, OR ANY USERS, VENDORS OR OTHER USERS OF THE SITE AND SERVICES.

THEREFORE, ANY PURCHASES OF SERVICES PROVIDED BY VENDORS AND ANY MEETINGS (VIRTUAL OR OTHERWISE) BETWEEN USERS, VENDORS OR ANY OTHER THIRD PARTIES ARE DONE AT THE USER'S SOLE RISK.

By using IvyPanda’s Site and/or Services, you and any third party that has access to the Site and Services under your Account, agree to the following statements:

  • Any legal remedies or liability that you or any third party want to receive for the acts or omissions of the Users, Vendors, or other third parties will be limited to the claim against the particular User, Academic Expert (Vendor), or third party who caused you, or such third party harm;
  • You will not try to impose liability upon or seek any legal remedies from IvyPanda.com with respect to such acts or omissions, except as permitted by this Agreement.

Also, IvyPanda.com does not bear any liability for the usage or exchange of any files or information, including personal data between Users and Vendors.

In addition, IvyPanda.com is not responsible and does not control the completeness, truth, quality, accuracy, legality, safety, timeliness or applicability of anything written or said by Users, Vendors or any third party that has access to the Site and Services under the User’s Account.

IvyPanda.com encourages you to communicate directly with other people you can contact, as a result of your use of the Site and the Services.

IvyPanda cannot review all of the sites linked to its website and does not bear any responsibility for the contents of each linked site. The inclusion of any link does not represent any kind of site endorsement by IvyPanda.com.

By using IvyPanda’s Site, you and any third party that has access to the Site and Services under your Account agree to use any externally linked websites at your own risk.

Site Terms of Use Modifications

IvyPanda.com reserves the right to revise these Terms and Conditions at any time without notice.

By using this website you have read and agree to be bound by the current version of these Terms and Conditions.