Contact Support

We are here for you 24/7. Contact our support team via your preferred channel.

For Customers

For Customers

Any requests of new and returning clients.

[email protected]
+1 (866) 236-7979
For Press & Media

For Press & Media

For journalists, reporters, or other members of the media.

[email protected]
For Academic Experts

For Academic Experts

Requests from experts (including employment).

[email protected]

Other issues

Have other issues? We reply to them during our business hours Monday through
Friday 9:00 am - 5:00 pm (UTC)


DMCA requests & other legal issues.

[email protected]


Concerning IvyPanda's scholarships.

[email protected]

Our location

Mailing address

EduStream Technologies LLC
30 N Gould St, Ste 4817, Sheridan, WY 82801, USA.

Call us

+1 (866) 236-7979

Follow us

Frequently asked questions!

How can you help me with my assignment?
At IvyPanda we help you reach your academic goals by pairing you with academic experts in your field of study to help with assignments. Our experts go above and beyond to provide the best support, in line with our Fair Use Policy. With our extensive cohort of experts, we can ensure fast access to the help you need.
Who are your academic experts?
We source the best talent globally. Our experts are based in the USA, UK, Australia and elsewhere. We ensure that all our experts hold a minimum Master’s qualifications, with many holding a Ph.D. in their area of expertise. Our recruitment process is rigorous with only 2 out of every 100 candidates getting accepted into our expert cohort.
Is it safe to use IvyPanda?
Privacy is paramount. We take extensive security measures to ensure that all data transmissions are encrypted and secure. We use SSL encryption, do not share any information with third parties and ensure that not even the academic experts you work with have access to identifying personal information. We use TrustedSite® and other vendors for maximum site security.
What is your money-back policy?
We have a 100% money-back policy so you don't have to worry about anything – we’ll take care of your order.
Should I pay in advance?
Placing an order with us requires immediate payment. However, it is possible to make an inquiry to ensure we can undertake your request before paying. In addition, we offer a full 100% money-back guarantee on all orders.
How will I get my completed order?
Once your order is completed, we will send you an email with a link to download the order. It is also possible to access the order directly in your Order Profile. If you experience any difficulties or need to change the file format, contact our support team.