Workplace violence is an underreported problem that is specifically common in nursing homes or other facilities where care for people with mental issues is provided. The point regarding an effective reporting system is valuable since the development of such instruments will equip the victims of abuse with effective tools to respond to violence. The idea of equipping spaces with some posters (including residents’ areas) is also interesting as it is often assumed that patients will be abusive and nothing can be done about it. However, proper reporting alone and some educational efforts will not suffice as a more comprehensive approach is needed.
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In addition to the establishment of easy-to-use and effective reporting measures, it is essential to create the corresponding organizational culture where the staff will become a team. The personnel should learn how to collaborate effectively and respond to many situations. Training is essential for the development of a trusting working atmosphere. Moreover, a team consisting of people who respect and care about each other will not tolerate any abuse. Abusers will not be able to work in such a working environment and will change their behaviors or quit.
In conclusion, it is important to note that the development of an effective reporting system is one of the steps to undertake to address workplace violence in health care. It is also critical to provide the corresponding training to the personnel and pay specific attention to team building. The creation of a trusting working atmosphere will be the necessary foundation for solving the problem. Apart from the training provided to the staff, certain kinds of training should be given to patients who will also start trusting healthcare professionals and will try to be less abusive.