Hotel Industry: Human Resource Management Report (Assessment)

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Introduction

In most hotels, employees work for six or seven days in every week. These policies are applied by the majority of the employers in the hotel industry, despite the adverse impacts of this arrangement on the working environment. In the contemporary business world, there have been changes in the human resource management due to various concerns.

In every organization, an employee is a very important asset, as he/she has a significant impact on the productivity of the organization, as well as its profitability (Alleyne, 2006). However, the productivity of employees will significantly be determined by how they are managed.

Discussion

The policies used in the hotel industry in managing the length of time employees work can significantly affect the entire working environment. It can have a significant impact on the social lives of the employees.

This is because the more the number of days an employee works in an organization, the less time he or she has for interaction with other people. Consequently, this can affect the entire employment environment. According to Peper et al (2005), working for a longer period without having enough off time can also affect the employee’s career in the long term.

In the hotel industry, it has been a tradition for employees to work for six or seven days per week (Lockyer, 2007). This has denied employees a chance to socialize and interact with their families as well as other employees.

This has been used as a strategy to maximize profits as they try to reduce the operational costs. Many hotels have been clinging on these arrangements without making any efforts to balance the benefits against drawbacks of having their employees work for many days in a week.

There is a need to consider organizational change in the modern business world in order for any organization to retain its productivity in the competitive business world (Netta, n.d). This consideration is of great importance in making such decisions on the duration of working of each employee.

In the contemporary business world, things have changed in the hotel industry, as more leaders realize the importance of allowing employees more time to rest. By giving employees enough time to rest, they get motivated thus leading to improvement in efficiency (Anonymous, 1998).

Many hotels are now having their employees work for five days in every week. However, this threatens the profitability of the hotel in question since it will be forced to hire more workers to compensate for those having days off. Bearing in the mind the level of competition in the hotel industry, it may sound uneconomical to have the employees work for five days in a week.

However, the hotel management can recover on this by letting employees work for longer hours. At the end of the day, employees will be able to work for almost the same number of hours per week and still have two days to stay with their family members.

Conclusion

In conclusion, this discussion has clearly shown that employee management is of great importance to a hotel industry. In the hotel industry, employees need to be motivated in order to provide good services to the customers. Reduction of the number of days employees work in the hotel per week can significantly improve their productivity.

They will be able to get more time to stay with their families and also engage in other social interactions. This improves on the employees’ social life and hence they will be able to engage in a productive interaction with other employees.

Reference List

Alleyne, P. (2006). Approaches to HRM in the Barbados hotel industry, International Journal of Contemporary Hospitality Management, Vol. 18 Iss: 2, pp.94 – 109.

Anonymous. (1998). . Web.

Lockyer, T. (2007). The International Hotel Industry: Sustainable Management. New York: Routledge.

Netta, L. (N.d.). The Role Of Organizational Culture In Organizational Change – Identifying A Realistic Position For Prospective Is Research. Finland: University of Oulu, Finland.

Peper, P. et al. (2005). Flexible working and organizational change: the integration of work and personal life. Cheltenham: Edward Elgar Publishing.

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