Home > Q&A > Health & Medicine > What does patient satisfaction mean and why is it important?
Cite this
Q

What does patient satisfaction mean and why is it important?

A

Patient satisfaction refers to the contentment that a patient gets after having visited a medical facility. It could be a warm smile by the receptionist or a conversation with a polite nurse. Managers at a medical group should focus on patient satisfaction because patients make their decisions based on first impressions. If patients are not satisfied with the services they get, they are not likely to come back. Satisfaction surveys are important in a medical group because they allow medical practitioners to gain an insight into the small things that they are not doing right and which could be driving patients away. Satisfaction surveys also help medical facilities to identify areas of weakness that need to be improved.

Answer's rating:

IvyPanda
IvyPanda
Answered by IvyPanda
One of our experts with a specialization in Health & Medicine has kindly provided an answer to this question. Feel free to rate the answer and let us know if you liked it.

Cite This page
Select a citation style:

Reference

IvyPanda. (2021, November 10). What does patient satisfaction mean and why is it important? https://ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/

Reference

IvyPanda. (2021, November 10). What does patient satisfaction mean and why is it important? Retrieved from https://ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/

Work Cited

"What does patient satisfaction mean and why is it important?" IvyPanda, 10 Nov. 2021, ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/.

1. IvyPanda. "What does patient satisfaction mean and why is it important?" November 10, 2021. https://ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/.


Bibliography


IvyPanda. "What does patient satisfaction mean and why is it important?" November 10, 2021. https://ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/.

References

IvyPanda. 2021. "What does patient satisfaction mean and why is it important?" November 10, 2021. https://ivypanda.com/q/what-does-patient-satisfaction-mean-and-why-is-it-important/.

References

IvyPanda. (2021) 'What does patient satisfaction mean and why is it important'. 10 November.

Powered by CiteTotal, best essay citation maker
Check the price of your paper