ABC Healthcare Firm’s Quality Improvement Essay

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The target organization on which this case centers is the ABC Healthcare facility. The hospital has been seeking to provide support and assistance for the local community, offering the relevant diagnostic options and screening tools. While the organization has been prioritizing diversity in healthcare and encouraging innovative solutions for addressing patients’ needs, its current data management framework could use significant improvements due to a rapid increase in the number of patients and low staffing rates.

The healthcare service to be offered is linked to the management of patients’ respiratory issues and the associated concerns. Due to the continuous threat of COVID-19, as well as the associated issues affecting the respiratory system, additional opportunities for reaching out to people and offering screening options and treatment choices are essential. The service in question will include providing patients with consistent information regarding COVID-19, as well as introducing diagnostic tools and guiding them to receive proper treatment.

The lack of awareness regarding the long-term effects of the coronavirus suggests that a significant number of people will be exposed to the threat of developing major health issues in the future unless properly warned. Recent research has confirmed that the long-term adverse health outcomes of the COVID-19 virus range from headache and fatigue to attention disorders and hair loss (Lopez-Leon et al., 2021). It is expected that the introduction of a coherent framework for patient education and information management, particularly the Capacity Management Information System, will help resolve the issue.

While the change outlined above is expected to produce a positive effect on the current situation regarding the management of patient information and patient education, certain barriers to quality management can be expected. Specifically, the current problem of understaffing in the nursing context and the resulting challenge of locating nursing experts who will be able to accept the role of educators is quite large (Lopez-Leon et al., 2021). Therefore, it is necessary to revisit the present recruiting strategies and HRM approaches at ABC Healthcare.

The issue of patient data management and the resulting concerns in nurse-patient communication, leading to poor patient education and a drop in healthcare service quality, specifically in regard to providing screenings for COVID-19, represents the core concern. In turn, the introduction of the Capacity Management Information System (CMIS) is expected to help address the observed issue. CMIS introduces additional improvements in capacity planning, performance management, and problem management due to its focus on effective data collection and analysis.

The process involved in implementing the proposed solution starts with synchronizing all of the available data to ensure that every part of the information management process is aligned across different departments. The specified change is instrumental in maintaining effective data management while retaining a proper level of security (Lopez-Leon et al., 2021). Afterward, a hub, also known as the integration point, provides a chance to work with a specific data set within the context of the entire range of information available. Finally, the output is provided, with the rest of the items within the dataset being appropriately updated.

The goal of the intervention is to introduce a framework for secure and effective patient data management while introducing a patient education program geared at capturing the target community. Additionally, the intervention will focus on improving the health rates among the specified community members so that the long-term effects of COVID-19 can be avoided. Finally, the proposed program will enhance the extent of patient health education, increasing their health literacy and awareness. As a result, the rates of preparedness to health issues within the specified community will rise, leading to improved patient outcomes and fewer instances of health problems.

The intervention in question will start with core data collection regarding the present awareness rates among members of the selected demographic. Afterward, the key information will be processed and categorized using the CMIS system. Then, the selected population will be informed about the core concerns regarding the subject matter and introduced to the key strategies for avoiding the adverse outcomes of COVID-19.

To evaluate the efficacy of the intervention, an assessment of awareness rates among the target population members, as well as the levels of COVID-19 complications, will be compared to those observed before the intervention. The specified process will require conducting a comparison of the severity and rates of long-term complications associated with COVID-19 in the target population before the introduction of the intervention and after the proposed change is implemented. The described assessment will require accessing the database containing core patient data and comparing the extent of observed change.

Certain barriers to the implementation of the proposed change should be mentioned. Specifically, the increasing rates of cultural diversity suggest that nurse educators may not have the required levels of cultural competence to address the needs of BIPOC patients. Additionally, the integration of the proposed SMIS framework may entail costs that may cause a financial crisis within ABC Healthcare.

The core rule to follow when implementing the intervention is to ensure that the health-related needs of all members of the target population are addressed properly.

The proposal intervention may involve costs associated with the introduction of the CMIS system into the target healthcare setting.

Reference

Lopez-Leon, S., Wegman-Ostrosky, T., Perelman, C., Sepulveda, R., Rebolledo, P., Cuapio, A., & Villapol, S. (2021). . Scientific Report, 1(1), 1-12. Web.

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