Importance of studying behavior of people at work
Introduction
Behavior is any action or reaction depicted by a person under different settings. Therefore, the actions or reactions of people at the work must be of immense importance to the manager. The manager should study employee behaviors in order to determine their strengths and weaknesses and knowing their personalities. This essay is going to delve into the relevance of peoples’ actions and reactions in relation to working in an organization. (Champoux 2011, p. 428)
Strengths and weaknesses
In any organization, understanding employees is essential in achieving targeted or set goals and objectives. Therefore, when a manager learns the behaviors of workers or workforces, he can note the strong and weak qualities of a worker (Kleynhans et al. 2009, p.303). The significance of noting the strength of a worker will enable the manager to add him more responsibilities so that his productivity is enhanced.
He can also decide to reward the worker and offer him a promotion to increase his morale in serving the company. On the other hand, observing the weaknesses of an employee enables a manager to note which departments in a company are behind in terms of production. This allows early corrective measures to boost production.
Identifying work conflicts
Another reason for learning people’s behavior is to identify the conflicts in the organization. This can be between employees, employees and management or employees and clients. The manager can then see on what effective action to take on time. This reduces unnecessary wastage of time and resources in the organization.
Additionally, studying people enables the manager to avoid stereotypic acts, which are often based on race, tribe and nationality (Bruce 2006, p.37). Understanding the behavior of workforces empowers a manager with the ability to judge employees based on the content of their character.
Assumption of similar characteristics
Studying employee behaviors enables a manager to avoid assumptions at the workplace. In most cases, people assume their personalities are parallel to those they befriend (Champoux 2011, p. 428). Studying behavior, therefore, aids the manager in judging an individual on his own personality without any biasness.
Additionally, by observing the behavior of people, a manager is able to determine whether an action is influenced by interior or exterior factors. An interior factor is within the command of the person, whereas, exterior issues are caused by situations beyond the influence of a person.
Improved communication
In addition to helping a manager avoid stereotyping and similar character problems, learning about people also helps managers in improving communication between workers and management. Therefore, the manager can easily determine the feelings, actions and thoughts of the workers in the company. This brings us to something called halo effect. The manager dispels these notions by learning the behavior of the workers and helping in determining their individual personalities (Bruce 2006, p.37).
Conclusion
It is, therefore, necessary to note that learning the behavior of people is essential for a manager in any organization. The different personalities of individuals and their potentials can only be noticed, if their behaviors are keenly observed. In addition, studying workers enables the manager to treat them with respect, irrespective of their race, gender or ethnicity.
Moreover, effective communication enhances better communication among the various stakeholders within an organization (Champoux 2011, p. 428).
Responsibilities of Resource Managers
Introduction
In any organization, there has to be a human resource manager in charge of the welfare of workforces (Kleynhans et al. 2009, p.2). This is often effective with constant interaction between the human resource offices and workforces. Therefore, this essay is going address certain activities conducted by the Human resource manager.
Roles of the Human Resource Manager
The human resource manager has a number of duties or roles. They are accountable for the company’s ability to achieve its goals. They also strive at ensuring workers do not get bored with their jobs thus assisting them to reach their potential. The human resource managers also ensure that employees under their supervision work in secure places, with guaranteed safety.
The personnel also ascertain that the company recruits the accurate numbers of able employees. This goes in line with recruiting new workers in the firm. Lastly, they steer workers towards displaying excellent results for the organization. This is done by way of offering them various training, seminars, workshops and counseling. In addition, they act as a go between for employees and management of an organization to avert cases of strikes (Kleynhans et al. 2009, p.20).
Motivating workers to improve the organization
In line with the above-mentioned roles, we can discuss how ensuring employees do not get bored with their jobs impact on the company (Bruce 2006, p.37). This is easily achieved, if workers are motivated; motivation alleviates boredom. Motivation can be either intrinsic in nature or extrinsic.
Promotions and Rewards
The human resource manager can motivate a worker through promotions. A guideline can be set to ensure that hardworking employees have higher chances of being promoted. This adds the morale and attitude of the employee to continue working diligently for the firm or organization.
The resource manager can also offer rewards to exceptionally performing workers (Kleynhans et al. 2009, p.171). These rewards can include certificate of recognition, holidays and cash. Increasing salaries of workers using a proper parameter also motivates them to set higher standards or targets. Apart from salaries, the human resource management can give the workers bonuses and commissions, whenever a job is done perfectly.
Challenging tasks and additional responsibilities
In addition to promotions, rewards and salary increment, the personnel can also give workers challenging tasks. By introducing them to duties they are not used to, workers will try to outsmart themselves thus enhancing competition thus increased productivity. The organization can also decide to add the workers responsibilities.
This leads at ensuring workers grow as responsible people who can handle any task in the company. There is also improving the working conditions of the workers. This is, for example, if employees work in a crowded factory without proper ventilation (Champoux 2011, p. 428). This is likely to cause unrest and low productivity. This goes in tandem with giving workers enough resources to conduct their duties without difficulties
Conclusion
Therefore, we can say that the role of a human resource manager or personnel in any organization is particularly critical due to various reasons. The personnel ensure that workers who meet their potential are compensated for their labor and time. They must also ensure that workforces conduct their duties in s safe environment. All these can succeed, if workers are motivated (Kleynhans et al. 2009, p.20).
References
Bruce, A 2006, How to Motivate Every Employee: 24 Proven Tactics to Spark Productivity in the Work Place. McGraw-Hill Companies, New York.
Champoux, J 2010, Organizational Behavior: Integrating Individuals, Groups, and Organizations, Routeledge, New York.
Kleynhans, R Markham, L Weyer, W O’Neill, C & Schlecter, A 2009, Human resource management: fresh perspectives, David Langhan Publisher, Cape Town.