Competitive Set for Kellogg West Essay

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Kellogg West is a hotel and conference center in Pomona set in a relaxing environment free of any distractions. The center is located on a wooded hilltop, a 30 minutes drive from downtown Los Angeles. To enhance its accessibility, it is situated just 15 minutes from the Ontario International Airport. The center offers ideal venues for meetings, conferences as well as special events. It has a professional team that offers a seamless experience to the attendees, whether they are attending a weeding, conference, retreat, or a reunion. Kellogg West continues to thrive by upgrading its services hence improving its level of excellence.

There are, however, other hotels in the region offer similar or even better hospitality services. Sheraton Suites Fairplex hotel and conference center, for instance, is a major competitor. The hotel has ultramodern facilities that are quite suitable for business meetings and special events. It has large capacity conference rooms and a business center which is quite relevant to those hosting business meetings. It has a 24-hour front desk services for anyone who might be in need of assistance at any time. It also has banquet facilities which make it easier to host any events.

Other facilities provided include a spa tub, an out-door swimming pool, golfing field and fitness facilities. Just like Kellogg West, each room has a hair dryer, ironing board, coffee/tea maker, a refrigerator, cable TV services and phone services. In addition, the rooms are air conditioned with infant beds available. It offers high-speed wireless internet at some fee. There are Braille and equipment for the deaf as well.

It has a parking area for those who come in with their private vehicles. It is accessible both from within and without and unlike the Kellogg West center, it allows for roll-away beds. To maintain high level of security at the premises, the customers are supposed to produce their identification details. Kellogg West is however preferable because it has a free high-speed wireless internet and a free parking area for the guests. The beautiful mountainous scenery as well as the green surrounding is an added advantage.

According to the AAA ratings, Kellogg West is a four diamonds hotel. This rating is a clear indication that the center adheres to high standards and has quality services and qualified personnel. On aspects of comfort, the hotel has floor to ceiling glass window rooms and balcony which enable the customer to have a clear view of the beautiful surrounding scenery. The rooms are fitted with HD Plasma television screens and a free wireless internet connection. The client is also presented with a newspaper each morning and served with a hot buffeted breakfast. All these combine to create a homely environment for the attendees and give it a competitive edge over the other hotels.

For the group networking events, Kellogg has a spa, swimming pool and a fitness center for recreation. Other room amenities for the center include in-room refrigerators, coffee/tea makers, ironing board, and hair dryer, parking area and a well lit work-desk for those who might be interested in working while at the premises. This center has refined and stylish accommodation facilities that signify quality services coupled with a variety of amenities.

In spite of all these facilities, the hotel faces much competition from other hotels which offer equally competitive services. A good example is the Coco Palm restaurant that is also in Pomona in California. The restaurant is reputable for offering high quality services in special events and meeting. It can host an event or meeting of up to 300 people. It has modern amenities that ensure the comfort of the attendees.

Those who would like to host business meetings are particularly attracted by the quality facilities that make such meetings successful. The restaurant has quality dinning and banquet rooms that can host corporate parties for small and large companies. Offsite catering services can also be offered by the restaurant. In such cases a person is allowed to hire equipment and personnel for events that are hosted away from the restaurant. It has attractive scenes adjacent to it with a good example being the San Gabriela Valley. It has a car park, to facilitate the safe keeping of personal vehicles for the customers.

There are however a number of factors that give Kellogg West an added advantage over this hotel. The hotel has different facilities like the meeting rooms that can hold a meeting of up to 300 attendees per session. It also has 19 different conference rooms. Kellogg West also has a high capacity dinning room that can host up to 250 individuals. The meeting rooms are temperature controlled with heaters as well. The attendees of the meeting are also provided with refreshments in between the breaks.

Kellogg West usually maintains high hygienic standards. It is a smoke-free zone and hence the attendees’ health is put into consideration. The premise and the nearby scene are kept clean and attractive. The nearby lawns are well maintained with short grass at all times.

Concerning accessibility, the area is quite accessible by both road and air. It is located just 15 minutes from Ontario International Airport and hence easily accessible to those who might want to come to the premise by plane. It is also quite accessible by road and this makes it easier for the customers to reach the center either by public transport or personal cars. Kellogg has a free accessible parking area and this ensures that those clients that go with their personal vehicles are well taken care of. The rooms are also easily accessible and this makes it easier for the customers to access them from anywhere at the center.

Another major competitor for Kellogg West is Comfort Inn Pomona. This hotel is located in Pomona next to business premises, restaurants as well as the beautiful surroundings of Pomona. The guests are provided with irons and ironing boards, plasma televisions, tea/coffee makes as well as hair driers. The guests are also provided with free breakfast. It is situated close to the Ontario International Airport which enhances its accessibility.

It is situated in a historic building and has a well equipped fitness center. Hiking and swimming facilities are also found close to this hotel. It has a business center with access to the wireless internet services, it is fitted with phones and working desks. It is a smoke-free zone with a free parking area and wheelchair access. Kellogg West has however remained the most preferred hotel due to a number of factors. It, for instance, has quality weeding facilities and this coupled with the beautiful scenery makes the place quite suitable for such events. It has large capacity dining rooms and the receptions days are flexible to accommodate the client’s needs and availability.

Various measures have been put in place so as to enhance the security of the clients. For instance, for the hotel has strict check-in and check-out times. The hotel also requires the customer to give his/her personal information for easier identification in case of any security threat. The hotel rooms are fitted with cordless phones and this ensures that the customers can easy access the security personnel or the hotel staff incases of any incidence that might endanger them.

Reference

TripAdvisor LLC (2013). Kellogg West Conference Center & Hotel. Web.

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