Introduction
The “Amazon effect” has been the subject of much discussion regarding its positive and negative effects on customers. This term refers to the previous rise in prices for products offered on the Amazon online store (Staal et al., 2020). This has led to a decrease in the quality of goods, a change in the terms of delivery in favor of large suppliers, and an increase in the number of products and services offered.
Pros and Cons of the Amazon Effect for Consumers
One of the most attractive parts of the “Amazon effect” for buyers is the large selection of products. Customers can quickly and easily find everything they need in one place. Additionally, many retailers offer more affordable prices and competitive shipping packages, making it easier for consumers to access products.
However, customers should be prepared for the negative consequences of the “Amazon effect” (Vollero et al, 2021). First, they may experience disappointment in the quality of the goods they receive. Some sellers fail to fulfill their obligation to deliver quality goods, thereby failing to meet the needs of consumers.
Amazon’s Ethical Issues That Should Be Addressed
Recently, ethical issues in business practice have become relevant. Unethical treatment of employees, the impact of production on the environment, and other legal issues must be addressed. On the one hand, many argue that clients should bear most of the responsibility for ethical issues related to business practices (Chouaibi & Affes, 2021). In particular, customers need to be more conscious when deciding whether to buy or order products. They must verify whether employees are treated properly and whether the production process has negative environmental consequences.
On the other hand, businesses must also take responsibility for their ethical obligations and refrain from selling products that are contrary to their principles. Additionally, they must ensure their employees have safe and comfortable working conditions. They must also make every effort to ensure that their production does not lead to negative consequences for the environment (Chouaibi & Affes, 2021).
Conclusion
Ultimately, both decision-makers– customers and businesses need to take responsibility for ethical issues in business practices. Customers need to be more conscious when making purchasing and ordering decisions, and businesses need to be more careful in their ethical behavior and take steps to prevent negative impacts on the environment.
References
Chouaibi, S., & Affes, H. (2021). The Effect of Social and Ethical Practices on Environmental Disclosure: Evidence From an International ESG Data. Corporate Governance: The International Journal of Business in Society, 21(7), 1293-1317.
Staal, A., Flores, B. M., Aguiar, A. P. D., Bosmans, J. H., Fetzer, I., & Tuinenburg, O. A. (2020). Feedback Between Drought and Deforestation in the Amazon. Environmental Research Letters, 15(4), 044024.
Vollero, A., Sardanelli, D., & Siano, A. (2021). Exploring the Role of the Amazon Effect on Customer Expectations: An Analysis of User‐Generated Content in Consumer Electronics Retailing. Journal of Consumer Behaviour.