Risk Management Plan
Globe Inc has a number of companies. The three businesses that want to merge are Globe electric, Globe Wireless and Globe telecom. The process of risk identification may be a tall order. It requires research and planning. The company should conduct a comprehensive analysis of the target area of operation (Edinburg) plus the market. The company should weigh the findings against company strengths to evaluate entry.
The three businesses have different risk portfolios. Some of the risks include cultural orientations, competition, financial standing, possible legal and governmental hindrances and possible entry bureaucracies. Also, the possibility of huge capital investments might be a risk in an unknown market as noted by Harrison and Lock (2004).
Cultural orientations- Edinburgh is a Scotland city. The businesses were operating in different cities. This was mostly in Philippines.
The people of Philippines and Edinburgh are most likely different when it comes to product tastes and preferences, new market view and brand loyalty. The company should tailor its products to suit the needs of the people of that city and country. This should be preceded by a comprehensive study to determine just that (Harrison and Lock, 2004).
Competition-the overall industry competition is definitely different. The players are different and the government regulation of competition is new. These present the company with an unfamiliar field where its goals and strategies towards competition should be different. Again, proper research should be conducted and mechanisms put in place to properly enter the industry as noted by Harrison and Lock (2004).
Legal and governance bureaucracies-the government tax laws, business entry procedures and market regulation is different from one to the other. In Scotland, the field is dominated by lots of bureaucracies and legal requirements.
The company should hire a good legal mind from familiar with the country’s business set up to take through the procedure. This will effectively reduce the possibility of a legal tussle in future and ensure smooth operations according to Harrison and Lock (2004).
Quality Management Plan
Usually, governments are responsible for any quality checks. This ensures that consumer rights are upheld in the delivery of any services. Globe inc. will be a service provider in communication and electricity. These two services require good customer experience.
The company should seek licensing from the communication regulator of the country and proceed to obtain a license. Secondly, it should roll out its telecom and wireless services on a quality platform.
Before entering into the market, the company should set aside enough finances for that. This will ensure that the services to be provided are up to standard. It will boost its entry platform and instantly develop customer confidence. Therefore, it is advisable for the company to have enough finances before rolling out. Its advertising should also feature the reality on the ground (Hamilton, 2004).
The rules and regulations that govern mergers should also be upheld. Although this is the same company offering different services through distinct names, the company wants to offer services from an umbrella body. The regulations from the two perspectives are different and the host country’s rules should be upheld.
The professionals in the whole projects should have proper qualifications. Regulations for job allocation in a country also matter. The company should conduct a research on that front to determine what the requirements for both foreign and domestic workers are (Hamilton, 2004).
Possible Conflicts
The project may face a number of conflicting situations. The merger is a project which involves bringing together a number of affiliated companies. All offer different but related services. Managerial conflict may arise.
This is especially true if proper protocol will not be in place to oversee this problem. In case there will be protocol, the problem of transition will be major. Therefore, the project should draw up proper management levels and procedures (Cleland and Gareis, 2006).
As mentioned earlier, the project should expect great opposition from the existing operators in that industry. These operators will definitely not be comfortable with a new entrant in the market. Setting up base will be a problem in the face of a new cultural setting.
The people response to products will be an unpredictable venture. Proper client conflict resolution mechanisms should be put in place. For example, the company can have a procedure where customers receive text messages to ask of the improvements they may need from a certain service as noted by Cleland and Gareis (2006).
As far as conflict goes, the problem of legal and governance tussle is expected. Since the company is not used to operating in Edinburgh, it will find it hard to do business in a new way there. The project which involves merging may be a problem in itself.
The government may have a regulation against that kind of a merger. Therefore, a conflict may arise from that complication. The company should have proper mechanism put in place to counter that kind of a conflict.
Reference List
Cleland, D. & Gareis, R. (2006) Global Project Management Handbook: The Evolution of Project Management. New York: McGraw-Hill Professional.
Hamilton, A. (2004) Handbook of Project Management Procedures. London: TTL Publishing, Ltd.
Harrison, L. & Lock, D. (2004) Advanced Project Management: A Structured Approach. London: Gower Publishing, Ltd.