Hotel Pasadena in Los Angeles and Employee Training Report

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Hotel Pasadena is one of the most iconic hotels in the world. It is situated in the bustling city of Los Angeles. It offers numerous features, namely grand ballrooms, an award-winning spa, world class dining, and various recreational choices. This paper will explore the hotel’s training checklist for new employees.

Every hotel has its own recruiting process. Hotel Pasadena employs more than 1000 employees. New employees undergo various levels of training. The hotel has implemented various channels of employment. These include online recruitment, electronic recruitment, and internal recruitment. The hotel values training and development of its staff. It also helps staff to develop their career. The hotel is brand-specific when performing recruitments. It also offers leadership training, which is linked to career development.

In addition, it offers on the job training to enable employees to grasp their techniques and organizational culture. The hotel also employs numerous training approaches, which cover classroom lessons, e-learning, and experimental training. Similarly, the hotel provides its staff with adequate skills and knowledge to help drive business success and client satisfaction. The following table provides a table that summarizes its training checklist.

Most hotelsLangham Huntington
Training checklistOnline recruitmentOnline recruitment
Electronic recruitmentOffers internal recruitment
InterviewMultiple jobs offer, namely front office manager, bell manager, among othersMultiple jobs offer, namely front office manager, bell manager, among others
On job trainingInvolves learning from other employees for a few daysAllows for learning from other employees for a few days for a week
Employees are allowed to make their own decisions.Employees can make their decisions but within the limits of the management.
Front office trainingInvolves a phone system from car companiesInvolves a phone system from different companies
Involves learning from other employees for a few daysInvolves learning from other employees for a few days
Learning reports are recordedEmployees may attend classes
Employee progress is monitored.
Various reports are utilized, such as room compartment reports.Reports are tailored to meet the specific duties of employees.
Top 3% of recruits are retainedBest candidates are retained
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