How does the Jossey Menswear company compete?
The competitive strategy revolves around style, product, and service quality. Competitiveness is achieved by making the products available to appropriate stores making appropriately varying financial contributions to double profits while avoiding stock-outs.
What is the role of the operations function?
The operations function is defined in the context of the sales function used for managing the shops and the design function for product designers skilled to design products for each season. The operations function enables a timely movement of products which is driven by sales forecasts, quality, dependability, prices, flexibility, and timeliness. Cost is not a significant component in the market, though it always tries to keep the costs down, with quality and dependability playing a critical role here.
The contribution of other functions
A summary of the impact of the contribution of the functions is summarized in the table above.
What influences full-time sales?
An aggregate of factors includes product availability, ensuring that the organization stocks the right product at the right time, and appropriate designs and styles with underlying key issues of effective response timeliness and availability. The key component here is design flexibility.
Design flexibility
The business adopted design flexibility as the underlying concept to mitigate risks and uncertainties of a wrong design with associated losses. The benefits accrue from appropriate store level information, market knowledge, and appropriate design flexibility.
Implementing QR production
That was exemplified in the link between operations management and operational strategy with benefits for quick responses. A concerted effort with employee autonomy, explanations, volunteering, and integration of multi-skilling payment systems, team bonding, and team support resulted in exceptional performance outcomes.
What of the future?
The key issues include calls for higher operational abilities to respond to in-season, new product development and responsiveness which cut across all the three functional areas.
References
Slack, N. (2003). Case 9 Jossey Menswear – the Supply Chain Project. In R. Johnston (Ed.), Cases in Operations Management (3rd ed., pp. 34–37). Prentice Hall.