The Conceptual Issue
The main problem modern people usually face is managing time and stress. It is obvious that while working and having some specific goals people want to reach better results and to occupy higher positions. All this influence human nerves as in most cases people have to do many things at once. People try to do many different things at one and the same time. The inability to manage time leads to stressful conditions.
Application to the Personal Job Experience
Considering personal experience I would like to state that there were numerous situations when I appeared in the similar condition. Trying to do all the things at one and the same time, I understood that it was impossible for me to complete all the tasks and I hardly met the deadlines.
Then, I understood that something had to be done. I tried to create a plan and set time for each activity. Moreover, I focused only on one activity at the time. Sometimes, it was impossible to complete the task as new, more urgent tasks, were offered. Still, I tried to make notes of the new ones and complete at least the stage of what I was busy with.
Evaluation of its Effect upon Performance, Satisfaction, Absenteeism, and/or Turnover
The strategy of effective managing time and stress is really efficient for performance. Doing one task at a time and being provided with the deadline stimulates for better results. Such works brings satisfaction as well as the results. Still, the absenteeism may cause a number of problems. Having created a plan, people may put away the most stressful tasks and leave less time on them, considering those unnecessary. Proper time and stress management helps people do the tasks faster that influences turnover positively.
A Plan for Improving on This Competency
There are other useful pieces of advice which may help provide this strategy successfully. People should focus on the urgency of the task first. It is important to eliminate distractions; still, one should remain in contact with others. It is a common knowledge that physical activities stimulate human mental activity. Some may consider physical exercises as the best way for improving time and stress management as one of the most valuable business asset should b kept in an appropriate form, a person that does the tasks.
Results of the Plan
If one follows the general rules of managing time and stress in combination with the additional ones provided above, the work is going to be effective and employee is going to get great satisfaction. Moreover, the positive effect of the work is going to be seen very soon.
Communicating Effectively with Others
The Conceptual Issue
Effective communication with others is really important for running business. The main idea of communicating effectively is to provide others with accurate and specific information without beating about the bush. One of the best examples for using this strategy is when you have to tell the partner over the telephone the benefits of working with you. You have mo more than a minute, otherwise the partner will become bored. This management strategy comprises two main features, active listening and concise talking to the point.
Application to the Personal Job Experience
It is important to remember that using effective communication may help solve numerous problems. Once I was too busy and had to talk to some employees about a new task. I did not spend much time on it being sure that everything is understandable, but when the work was completed in a wrong way, I had to communicate with those employees, one more time, answer their questions and provide deep explanation. This time the communication was effective and the task was done perfectly.
Evaluation of its Effect upon Performance, Satisfaction, Absenteeism, and/or Turnover
Effective communication influences the performance greatly. The ability to communicate effectively gives an opportunity to understand the task properly and get satisfaction from the work. Moreover, effective communication helps reduce to absenteeism minimum and get the highest satisfaction from the work. It is natural that when the task is completely understood and while providing it the communication is possible, which helps to complete it, the turnover increases.
A Plan for Improving on This Competency
There are some specific guidelines which may help improve this competency. First of all, a person should learn to listen actively as talking to the point is easier. There are some specific steps one should learn to improve the effectiveness of communication and active listening in particular.
First, one should show the readiness for listening. Second, he/she should to respond to the said using different words. Third, it is important to ask questions which should be open-ended. Fourth, one should be ready to clarify some information even if it is understandable somehow.
Results of the Plan
Thus, following these steps one will be able to improve listening skills and add to the effective communication which is really important, especially in the business world if one wants to achieve set goals. Having learnt to listen to colleagues actively, the communication between you and another employee may result in your favor. This may be crucial in negotiations when huge sum of money is put at stake and you need to win.
Motivating and Inspiring Others
The Conceptual Issue
Motivation is really crucial in the modern world of business. If one works on the basis of motivation and inspiration, it is a guarantee of success. It is a human nature to do something better if he/she is either motivated or inspired. Salary is not the thing which may inspire as people got used to get money for their job, but additional payment may be a motivation. When a person does something he/she likes or even fond of, it is inspiration which helps to get the better results faster and with more successful outcome.
Application to the Personal Job Experience
Working in the company, I understood that employees who are neither inspired nor motivated with a new task do not hurry to complete the task. It is also obvious that the work done without the forces mentioned above will be completed as faster as possible without attention to the quality.
Considering personal working experience, I can say that when I was given a task which interested me, it was unimportant for me whether additional motivation was provided or not. It was interesting for me and nothing else mattered. But, when the task was boring, I needed some specific motivation to compete it in time and quality.
Evaluation of its Effect upon Performance, Satisfaction, Absenteeism, and/or Turnover
Motivation and inspiration influence performance greatly. The higher motivation/inspiration, the better the work is going to be done. The satisfaction from the work under the conditions mentioned above is great. Motivation/inspiration also helps avoid absenteeism and increase turnover as when the work which brings pleasure is done, one may complete more tasks without being tired too much.
It should be mentioned that it does not matter whether financial motivation is provided or other one, the performance and turnover still remain at high level.
A Plan for Improving on this Competency
Before getting down to improving the motivation and inspiration others, it is important to understand the core model when this strategy works. On the one hand, the motivation should be target and desired. This means that employees should be motivated with the offer.
On the other hand, employees should be assured that the reward will be provided as soon as the task is checked and the positive results are received. Thus, the motivation/inspiration facilities should become constant and the employees would be sure that their work would be awarded.
Results of the Plan
If employees are motivated/inspired constantly, the work is always completed with the best outcomes. The company productivity increases and the environment in the company is the healthy and positive.
Resolving Conflicts with Others
The Conceptual Issue
Working in any company, communicating with different people, it is impossible to avoid conflicts. So many men so many minds, they say. In this situation it is important to remain calm and to be able to solve the conflict as faster as it is possible. Conflicts at the workplace ruin the atmosphere and do not make it possible to continue performing tasks. Thus, it is really important to be able to resolve conflicts at the workplace and do it invisible for other employees.
Application to the Personal Job Experience
Working at the company, I faced the problem that many people wanted to provide their personal opinion without noticing others, sometimes even better thoughts. The work of our Human Resource manager was perfect in such cases. She tried to solve the problem immediately by means of providing the active communication strategy expressing her personal ideas about what was wrong.
If this did not work, she involved the whole department into communication and tried to encourage everybody to consider the problem and offer some reasonable resolving. In this case, the problem stopped to be the problem anymore and became the task which had to be done.
Evaluation of its Effect upon Performance, Satisfaction, Absenteeism, and/or Turnover
Possessing the techniques for conflict resolving, the performance at the work place should improve as time is not spent on unnecessary quarrels. Employees are always satisfied when the environment at the workplace is positive and healthy. The absence of the conflicts or their fast resolving adds to this effect.
Taking into account the situation from the personal experience, it is impossible to ignore the problem when everybody is involved into its resolving. So, effective conflicts resolving effects absenteeism making it impossible. Still, some time is usually spent on resolving the conflict, so the turnover is reduced.
A Plan for Improving on this Competency
Here are some steps each person should complete to be able to resolve conflicts successfully or to improve this competency.
- The conflict should never be ignored.
- Then right time and location should be chosen.
- The parties should state the rules according to which they are going to provide their conversations. The central rule should be devoted to the fact that the parties do not leave until the problem is resolved.
- Parties should be accommodating.
- People should not try to skip the problem and start the talk off in a different direction.
Results of the Plan
One of the main outcomes of the plan offered above is that the problem will be resolved. Moreover, the parties of the conflict will think later about the necessity to spend time on it and will try to avoid conflicts getting down to negotiations as soon as possible.
Executing the Leadership Function
The Conceptual Issue
Leadership is important in modern life. Some people got used to push others, while others cannot imagine anything creative and prefer to be pushed.
Executing the leadership function means that a person takes not only the controlling function, but also the performing one. In other words, the leader bears the whole responsibility about the outcome of the affair. It is also important to mention that two leaders cannot coexist without conflicts, especially if they have opposite ideas about how the problem should be solved and which activities should be provided.
Application to the Personal Job Experience
I have never tried to be a leader, still, I always have personal opinion and do not miss a chance to express it. Working in the company, I have never tried to become a leader in a number of reasons. The main reason is that I am scared of responsibility. I should better perform my task and would not respond for others.
Once I was absolutely dissatisfied with one project and I made a decision to execute the leadership function. I was pleased as I managed to organize the work in the way I saw it and people trusted my opinion and did everything to reach the common goal, complete the task. I understood that if the work is properly organized, I should not worry about the outcome as everything is going to be perfect.
Evaluation of Its Effect upon Performance, Satisfaction, Absenteeism, and/or Turnover
When one person controls the whole process, it is easier to follow the performance. Leaders usually consider who work better and award them to encourage others to the same results. This influences performance positively. Moreover, one of the main responsibilities of the leader is to organize the work in such a way that everybody was satisfied. Absenteeism is impossible in this case as the leader follows the process and can correct the task if necessary. The turnover of working tasks is also improved as people know what they have to do.
A Plan for Improving on This Competency
One of the best ways to improve on this competency is to attend the lectures or training devoted to leadership. Still, the first task people should perform is to consider who have leadership inclinations at the workplace. Planned training at the workplace is a good opportunity to have better performing results and improve the competency within each employee.
Results of the Plan
If the plan is provided on the basis of the recommendations mentioned above, the company will have a number of leaders which may substitute each other while performing different tasks. Moreover, those who are aware of the specific of executing leadership functions are going to follow the instructions of others more thoroughly.