The vital purpose of this piece is to investigate the correlations between the behavior demonstrated by the employees in the workplace and their satisfaction levels with the jobs (Bateman & Organ 1983). It should be said that it is a fascinating subject matter that is still actively being studied.
The research is so important because the impact of worker satisfaction with aspects of their jobs on their workplace behavior has not been thoroughly studied. It is especially critical to investigate the influence of this factor on voluntary commitment because it is one of the core aspects that are necessary for the workplace environment.
It should be said that operational citizenship behavior is often undervalued, and many organizations struggle when trying to promote it among the employees. The information that was collected can be used to understand the importance of certain aspects of worker satisfaction levels.
It is imperative that the researchers have chosen individuals of different professions as their subjects to minimize possible errors in statistics. The questionnaire was used as a primary research method for this study (Bateman & Organ 1983). A researcher has collected the information about job satisfaction levels of employees in different departments, and the instrument includes 72 items (Bateman & Organ 1983).
Also, supervisors have rated their behavior that was recently shown in the workplace according to a scale that consisted of 30 items (Bateman & Organ 1983). Such methods of analysis as cross-legged and static were used to determine the relationships between the positive workplace attitude and all the aspects of satisfaction (Bateman & Organ 1983). This approach is rather interesting and may provide essential information for further studies.
The results of the analysis are very intriguing. The main findings have shown that there are most likely positive correlations between the behavior of employees and facets of satisfaction (Bateman & Organ 1983). Supervision and promotions were the most important variables, and they seem to have a greater impact on the attitude of the workforce than such factors as work, co-workers, and pay levels (Bateman & Organ 1983).
However, it is necessary to note that researchers think that there is a need for further study because the sample size was relatively small, and the duration of the study was not as long as it has to be to receive reliable data (Bateman & Organ 1983). Also, the fact that the behavior of individuals may be affected by such aspect as work environment and personal qualities should not be disregarded.
The dissimilarity between the number of female and male participants also should have been addressed because the difference is significant, and it may have had an enormous impact on the outcome of the research. It is quite important to discuss the importance of some satisfaction factors. There is nothing that affects the behavior of an employee more than a comfort with supervision, and it can be viewed from the perspective of psychology.
An individual strives to maximize the effectiveness of his or her or work through different activities that are not part of their responsibilities to make sure that their image is positive from the perspective of administration. Bateman and Organ (1983, p. 588) claim that ‘supervisors presumably value such behaviors because, in part because they make their own jobs easier and free their own time and energy for more substantive tasks’.
Differently put, the perception of an individual that demonstrates such attitude can only be positive by the administration. However, one may view such actions as unnecessary, not significant, and would not change anything if he or she is not satisfied with supervision. Also, it is not surprising that promotions have a huge influence on the behavior of the workforce. Every individual needs to be motivated, and there is nothing that motivates more than opportunities for career advancement.
Voluntary commitment is viewed as one of the essential factors that affect the promotion from the point of view of both workers and administration. It is also interesting that the satisfaction with work is the least significant factor according to this study. It is possible that most individuals that participated in the study did not actually like their jobs, and it may be viewed as one of the reasons that caused such results.
The impact of relationships with co-workers is also not as huge as expected. However, it should be noted that it is extremely dependent on the profession, and it was not considered during the research. Satisfaction with pay is also an important factor that did not show such big influence on the attitude of employees as others.
It is quite reasonable because it should not be viewed as the best way of motivation, and it is acknowledged by managers all over the world. Nowadays, supervisors are much more interested in voluntary commitment than they used to in the past, and it is considered as a paramount aspect of the successful career.
I have learned from this article that it is imperative to consider satisfaction levels of workers to make sure that they demonstrate operational citizenship behavior. It is necessary to understand the ways in which this information can be used to maximize the efficiency of employee performance management. It is essential because it is evident that there is a significant correlation between the satisfaction of the workforce with the administration and voluntary commitment.
The supervisor needs to build solid relationships with employees to make sure that they are fully committed to their jobs. Numerous factors that affect the satisfaction of workers with the administration should not be disregarded. The supervisor needs to make sure that he or she is viewed as a role model, and relationships with workers should be developed. Promotional opportunities should also be provided, and a manager needs to understand their importance.
Other aspects of worker satisfaction should not be disregarded because there is a possibility that they are closely connected to each other. However, management activities should be dependent on the business and unique qualities of the employees. For example, satisfaction with pay may be a deciding factor for a group of workers, and such possibility should be considered when making decisions. Also, I have learned that it is also possible to use similar questionnaires in an organization to determine satisfaction levels of workers.
Modern software can be used to store and process collected data. It is so paramount because it is necessary to know the issues that are present in a company, and they should be addressed if they negatively affect the attitude of workers. Overall, I think that this information was quite beneficial for me, and it is imperative to use such principles in employee performance management to improve the workplace environment.
Reference List
Bateman, TS & Organ, DW 1983, ‘Job satisfaction and the good soldier: the relationship between affect and employee ‘citizenship”, Academy of Management Journal, vol. 26, no. 4, pp. 587-595.