Introduction
Corporate and organizational entities have a duty to institute and propagate appropriate and ethical commercial practices at all levels of engagement. All operations should revolve around honesty, candour, and ability to resonate well with regard to ethical thresholds of corporate practice (Lauren, 2012). Organizations should explore structural frameworks that give credence to overall essence and rationale for ethical conduct within their areas of operation. All platforms of organizational practice and conduct should amplify the desire for straightforward business and corporate practices (Lauren, 2012). The relationship between organizations should promote and augment collective agenda towards realization of ethics and accountability at all times. This should include strict adherence to statutory frameworks and provisions that regulate operations within various areas of operation (Lauren, 2012). This research undertaking seeks to analyze the ethical orientation of PharmaCARE, a global pharmaceutical entity. It shall quantify the extent of compliance based on various organizational practices that characterize its operations. This paper shall analyze various stakeholders and their involvement in decision-making processes. It shall also look at numerous corporate undertakings in order to devise a favourable threshold for determination and quantification of ethicality with regard to operations in the organization. This paper shall also develop a critique focusing on scenarios in relation to management and structural disposition within PharmaCARE.
Stakeholders
Stakeholders are people who have direct contact with organizations with regard to activities that anchor their operations at various levels. They include individuals who transact business within and without an organizational entity. It also includes other corporate entities that partner with an organization in order to facilitate individual and collective commercial endeavours (Lauren, 2012). In this case, examples of stakeholders include workers within the organization, clients, investors, financial institutions, regulatory agencies, and communities that live within the locality of the organization. Stakeholders play an important role in supporting and facilitating operations within corporate entities because they complement efforts that gear towards realization and actualization of organizational ideals and aspirations (Lauren, 2012). Stakeholders are integral components within organizations because they strive to create avenues for success and growth at all times. PharmaCARE should value and appreciate stakeholders because play an important role in developing and implementing its strategic plan regarding operations within the industry (Lauren, 2012). Success of PharmaCARE depends on hard work and dedication that emanates from employee and stakeholder participation in its operations. Managers and board members also form part of a wider team that oversees various facets of operations within the organization. They offer service with utmost faith and dedication in order to foster realization of goals that characterize the overall desire of the organization (Lauren, 2012). Devoid of such efforts, it would be difficult for the pharmaceutical giant to make formidable strides with regard to realization and propagation of their ideals and aspirations. It is important for the company to appreciate and reward employees through comprehensive compensation packages. Such gestures serve as motivation and prompt them to pursue efforts that ultimately entrench the company’s position as a global leader in commerce and industry (Lauren, 2012).
Customers are an important pillar that anchors operations within and without the corporate entity. In absence of their participation, it would be difficult for the company to actualize and propagate its corporate goals and responsibilities. They anchor its validity and reputation in terms of profitability within the industry (Lauren, 2012). PharmaCARE must develop an elaborate plan to reward employees as a gesture of support and appreciation for their involvement in all operations that define its existence. This should involve various efforts that gear towards satisfying their needs. The company should create dynamic products that ultimately fulfil the customer needs and desires. Customer service and support should suffice as major avenues that seek to entrench a culture of honesty and service delivery within the organization (Lauren, 2012).
The role of investors is very important in ensuring success and sustenance of profitability within an organizational entity. They dedicate resources towards its operations and other areas that support profitability in the market. The organization should always endeavour to disclose all aspects of operations in order to guarantee its smooth running and propagation at all times (Lauren, 2012). This bolsters investor confidence in its credibility and viability as a commercial entity. On the other hand, it enables investors to reap sufficient benefits for their belief in the abilities and competence of the company. Companies that fail to augment investor trust and confidence often experience turbulence with regard to operations within the market (Lauren, 2012). PharmaCARE should involve investors in all major decisions that affect the overall orientation of the organization and its operations. For instance, investors should participate in product development, management, and other functions that involve daily running of the company (Lauren, 2012). They should have full knowledge of financial and managerial realities that define operations within the organization. This gives them confidence and ability to monitor progress with regard to their investment in the company. It is important to note that organizations are liable to stakeholders at all times. All decisions should focus on the overall wishes as articulated by stakeholders at various levels of operations within an organization (Lauren, 2012).
The role of creditors is very central to daily running of organizational entities. They assist companies in their efforts to actualize and propagate various areas of interest such as product development, marketing, and corporate social responsibility. All plans and projections within organizations require funding in order to guarantee success and profitability (Lauren, 2012). In most cases, organizations depend on funding and support from creditors and other agencies that deliver various forms of support and facilitative efforts. Devoid of such involvement and participation, it would be unsustainable for companies to uphold operations within the market. Support by creditors and financial institutions create impetus for success and growth within diverse scopes of operation (Lauren, 2012). Evidently, stakeholders play an important role in enhancing sustenance and continuity with regard to operations that characterize corporate participation in the market. There have been cases where stakeholders force organizations to review and re-evaluate overall standing with regard to operations. Such decisions emanate from poor and inappropriate management practices within organizations. This reality underscores the role and importance of stakeholders in ensuring smooth running within organizations (Lauren, 2012).
PharmaCARE Ethical Inclination
Ethics play an important role in sustenance and propagation of proper organizational practices within the market. It enables corporate entities to pursue and entrench positive relations with stakeholders within its facets of operation. In most cases, most organizations fail to reconcile with facts that embody ethical conduct and relations with all stakeholders. Such realities make it difficult for them to galvanize and entrench their position as market leaders and innovative players in their industry of operation (Mallik, 2013). PharmaCARE has a frosty ethical relationship with stakeholders at all levels of engagement. For instance, the company fails to treat employees with respect and honour. Most of its junior employees receive meagre salaries that are not commensurate with their training and levels of education. In other cases, employees work under conditions that are hazardous to health and wellness. In this particular case, employees suffer an array of health complications that ultimately lead to fatal outcomes (Mallik, 2013). Such blatant contravention of regulatory and statutory provisions does not support dynamism and overall compliance to regular terms of engagement. It is unwise for an organization to neglect its workers because it ultimately reflects on its poor performance in the market and other areas of interest within and without the organization. On the other hand, organizations should endeavour to facilitate and enhance corporate practices that guarantee ethical conduct at all times (Mallik, 2013). Ethics should apply to all aspects of engagement with stakeholders and governments. In this particular case, PharmaCARE failed to uphold such standards while dealing with the Colberian government. It acted in a dishonest manner because it went against basic regulatory frameworks that govern operations within the industry. When the company set up operations in Colberia, it promised to uphold honesty and ethical conduct at all times. They sought to collaborate with local entities to facilitate programmes that endeavoured to devise and formulate cures for numerous diseases in the locality. They also collaborated with locals in ensuring provision of adequate labour in all areas of operation. Contrary to prior arrangements, the company went against its words and engaged in unethical practices that did not meet its promise to stakeholders and the community around its establishment. Such practices are detrimental to development and sustenance of healthy corporate frameworks that seek to fulfil ethical and regulatory obligations (Mallik, 2013). The company neglected its employees while senior executives lived in luxury. Such practices fail to recognize and appreciate the role of employees in developing structures that sustain profitability in organizations (Mallik, 2013).
Legality of Firing Donna, Tom, and Ayesha
Whenever employees unearth grand irregular schemes in organizations, they face intimidation and threats that make it difficult for them to fulfil their obligations within the workplace. Most organizational leaders fail to recognize the role of such employees in improving operations and quality of service delivery (Mallik, 2013). They preoccupy with activities that threaten such employees and their families. In this particular case, the three employees fall out of favour with managers after they discover poor conditions in facilities and other installations within the workplace. They understand the overall implications of such conditions on quality of products (Mallik, 2013). They feel obliged to report to authorities regard such unethical practices at the workplace. However, the management works hard to prevent such occurrence because they reckon its implication on their operations. It is illegal and unethical for the organization to fire the workers because they exhibit candour and responsibility with regard to issues that manifest in the workplace (Mallik, 2013). There are sufficient legal and institutional frameworks that protect such individuals within organizations. Employees and other stakeholders have a duty to question any form of wrongdoing within an organization. In fact, it is illegal for employees to aid in wrongdoing. Donna, Tom, and Ayesha acted in good faith as they sought to entrench a culture of accountability and ethical conduct within organizations (Mallik, 2013).
Whistle blowing Opportunities, Obligations, and Protections
Whistle blowing is an important aspect in development and sustenance of ethical structures within organizational entities. It bolsters oversight and other relevant undertakings that encourage accountability and just treatment with regard to employees and other stakeholders (Macintosh, 2011). In absence of such action and vigilance, organizations could easily fall into a perpetual cycle of lawlessness and incompetence. Most responsible employees find it necessary to question and hold authorities to account on various issues and anomalies that suffice within organizational settings. Towards this end, there are sufficient legal frameworks and provisions that guarantee protection to whistle blowers within organizations (Macintosh, 2011). Such legal frameworks instil confidence in systems that endeavour to curtail propagation and actualization of unethical practices in organizations. The law obligates employees and organizational leaders to report all forms of anomalies that could jeopardize quality and delivery of services within organizations (Macintosh, 2011). Such obligations are vital for success and competent operations in all spheres of organizational practices. In most cases, there are sufficient efforts that ensure rewards for employees and organizational leaders who volunteer crucial information with regard to unethical conduct within organizations (Macintosh, 2011).
Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)
This legal provision offers a formidable threshold that defines vital areas of interest in realization of ethical conduct within organizations. This act embodies rules that govern organizational approach and action on areas that support ethical conduct at all times. It covers internal and external parametrical thresholds that ultimately affect relationship between organizations and other entities in the industry (Macintosh, 2011). The act stipulates procedures that portend implications on environmental conservation. It offers guidelines on how operations should focus on effective and sustainable thresholds of action within vital spheres with regard to organizations (Macintosh, 2011). On the other hand, it offers guidelines on compensation in cases where companies relocate people in order to create room for expansion and other internal operations. The act also stipulates various actions relating to liability and action towards such cases that may involve anomalies in operations (Macintosh, 2011). Most facets of this provision have direct bearing on PharmaCARE because they embody pertinent areas of its operations.
References
Lauren, V. (2012). Ethics and Governance: A Handbook for Organizational Leaders. London: Routledge.
Macintosh, S. (2011). Ethics and Corporate Responsibility: Views and Perspectives. London: DIANE Publishing Company.
Mallik, J. (2013). Leadership: Ethics and Practice. London: New Clarion Press.