Introduction
The main objective of the cloud computing model is to enable a conducive environment for individuals or corporate to access a comprehensive computing resources. This technology is used to access internet based services by users who do not have necessarily had the technical knowledge on internet resource management. The various models of the cloud service are designed to suit different clientele base depending on the nature and complexity of the models.
R-language Software
One of the software developed by the cloud computing service is the R-language. This software is the first of its kind in offering a competitive research environment. The R-language software allows an individual to start virtual machines without necessarily having the technical knowledge of the operations and also use the machines to operate under the best computing environment. All this is achieved through a simple browser a process that could not have been achieved a few years earlier.
Who is your customer? Develop a profile of your average customer?
The R-language services are of great help of individuals whose work is in the IT segment specifically in the education field. This is because the software is a developed model to reduce the problems associated with web servers and connectivity. The primary customers of the software services are research centers and individual researchers. Most of the work in research centers is based on extensive research from both the internet and scholarly sources. The software is a tool for easy connectivity and bridges the gap between the internet cloud and the research tools. This enables a research environment that is both convenient and improved in terms of usability and collaborative capabilities.
Other major consumers of cloud computing services are education centers. This is because students mostly in developing countries do not have access to super computers in their institutions. This means that students incur a lot of cost in the course of completing research based projects. The R-language software is cost effective in that students do not have to purchase computer hardware, rent data connectivity centers or purchase main servers or super computers in order to access services in the internet cloud. There is increased performance and efficiency in data application and other internet services as a result of cloud servers. This is because cloud servers offer low risk services hence the users are in control of the hosting services.
Define how your customers learn about your product or services?
The customers can get access information about the R-language software services through conferences and seminars. Due to the fact that most of the users of the software are in the IT segment, interactive conference and seminars about the service is the best approach in marketing the software and also providing information to potential users of services offered in the internet cloud. This method allows for elaborate and interactive product review as well as allowing the consumers to be informed about the product use as well as any other questions they may have regarding the product.
Define the Reasons Why Your Customers Purchase Your Product or Service
The reason why the R-language software is efficient and reliable is because it is able to meet all the IT needs ranging from systems configuration to the administration of websites servers. Scientist especially from developing nations can access scientific data and the computation environment that is required to process such scientific data. The software provides some sort of an exchange program between researchers where the system works like an e-learning system. Voluntary researchers and educators can interactively offer their learning services on research methods and mathematics to the less developed countries without necessarily being present in the countries.
How could you improve your product or service for your customers?
The R-language software services can be improved in that they can be designed in such a way that they effectively and efficiently eliminate the problem that is associated with scientific computing environment in developing nations. Most of the developing nations do not have access to super computers in the various IT segments that operate in them. This means that research and education in these nations is not data intensive. This is one of the limiting factors in scientific research and the level of innovation in these countries. The software would enable scientists in these countries tackle research problems with the best scientific tools available.
What customers do you think you could reach that you are not currently targeting?
Some of the other users of the R-language software are financial institutions and developing nations that would be able to access financial data as well as research tools in the best scientific computing environment. Financial institutions can also share financial and accounting information with other players in the field in an interactive manner.