Trends in Rudeness During American Business Interactions
The question of whether Americans are getting ruder in their business interactions with one another has come up more and more in the last ten years. It is crucial to consider how Americans interact with one another professionally and why they do so in order to analyze this. According to a study by Reed et al. (2023), Americans’ face-to-face business interactions have worsened over the past few decades. They note that Americans are now less patient with others and are more assertive and quick-moving. The study also discovered that Americans are less likely to treat others with respect and decency and are more likely to be dismissive and unresponsive to them.
Economic and Social Factors Contributing to Workplace Impoliteness
Even though there is evidence that Americans are becoming more rude in their business dealings, it is essential to note that a number of outside factors could be cited as the cause. Economic insecurity and uncertainty are why Americans act more impolitely in the workplace (Hammonds et al., 2020). This results from the US economy’s instability, including rising housing, healthcare, and other costs that can stress people out and destabilize businesses.
Impact of Modern Lifestyles and Commercialization on Professional Behavior
Additionally, as business transactions have become more commercialized, consumers, businesses, and manufacturers increasingly treat one another like commodities rather than as unique people (Babin & Harris, 2023). Furthermore, due to many people’s fast-paced lifestyles, rudeness in the workplace may increase because of less time for patience or politeness. Many people are used to completing tasks as quickly and effectively as possible due to how dependent modern life has become on technology (Nag et al., 2022). This means that people tend to move quickly and have less tolerance for others’ politeness or patience when they are in a business setting. As a result, Americans are perceived as being more unkind to one another. Therefore, fast-paced lifestyles could contribute to the rising rudeness in the workplace.
References
Babin, B. J., & Harris, E. G. (2023). CB Consumer behaviour, 3rd Edition. In Google Books. Cengage Canada. Web.
Hammonds, C., Kerrissey, J., & Tomaskovic-Devey, D. (2020). Stressed, unsafe, and insecure: Essential workers need a new, new deal. Amherst, MA, USA: UMass Amherst Labor Center.
Nag, D., Jones, K. P., Lindsey, A. P., Robinson, A. N., & Arena, D. F. (2022). A theoretical model of selective cyber incivility: Exploring the roles of perceived informality and perceived distance. Human Resource Management Journal. Web.
Reed, R. S., Phoenix, H., Cropanzano, R., & Jennings, T. M. (2023). Assessing the Efficacy of Online Learning in Disparate Business Subjects: Lessons from Distributed Practice and Social Learning Theory. 105256292311789-105256292311789. Web.