Information systems, feedback, and Starbucks’s performance
Today, information technology has provided organizations with opportunities to increase their productivity. The growth of information technology has provided managers with ways of regulating the operations that their organizations undertake. For example, when Starbucks incorporated information systems into its operations, it managed to regulate its operations in an efficient manner. Today, Starbucks uses business intelligence software to help it plan, control, lead and organize its employees in appropriately.
Moreover, the company uses a customer relationship and database management system to help it respond to the needs and wants of is customers in a timely manner. In this perspective therefore, it is true that the current information systems that Starbucks has implemented have helped it to provide sufficient feedback on the implementation of activities that influence the performance of the organization.
The information systems that Starbucks has adopted allow it to identify strategic factors that can improve its performance thus increasing its competitiveness in the market. Therefore, it is true that the performance results of Starbucks are influenced by the projects that it undertakes. This is because they have helped the company to respond to the needs of its customers in an efficient manner thus increasing its competitiveness and profitability in the market.
In order for Starbucks to emerge successful in the market, it implemented a benchmarking strategy. In this case, the company copied the strategies that other companies in the market. Today, the company focuses on becoming the most trusted brand in the coffee market. Moreover, the company has attacked the challenges that are limiting its growth in some countries. The company is also focusing on ways in which it can reduce its costs of operation and improve the quality of products that it offers to its consumers thus boosting its competitiveness in the market.
Control measures to ensure compliance with the recommended strategic plan
Every organization should adopt a strategic plan to help it cope with changing business environment. In this case, a business should adopt adequate control measures to help it conform to the recommended strategic plan. In this case, Starbucks has adopted many control measures which have allowed it to conform to its strategic plans.
For example, Starbucks applies high standards of excellence in order to facilitate the purchase and delivery of fresh coffee. In this case, the company is able to provide its customers with high quality coffee. Financial stability plays a vital role in terms of allowing Starbucks to remain profitable in the market. As a result, Starbucks has implemented a financial control strategy in order to ensure that funds are used appropriately.
Rewards act as powerful motivational tools in an organization. As a result, Starbucks lays more emphasis on its employees. When employees are treated well, they are able to treat customers fairly. As a result, Starbucks provides its employees with healthcare benefits and stock options.
This has made Starbucks to be classified as an employer of choice in various parts of the world. Today, the competitiveness of Starbucks is attributed to the employee reward system that is has implemented. Therefore, the employee reward system in the company has allowed it to improve its performance in the market significantly.