Strengthening Legal and Ethical Compliance of Verizon Healthcare IT Solutions Research Paper

Overview

The paper’s aim is to evaluate the organization Verizon Healthcare IT Solutions in terms of legal and ethical compliance. In addition, an important task for me will be to give the right recommendations that can help in the development of the company at the proper level from the side of corporate ethics. Such steps are necessary for the organization’s personnel to work as smoothly and efficiently as possible.

Name and Description of the Organization

Verizon Healthcare IT Solutions is one of the leading providers of medical technology solutions for the healthcare industry. Thus, the company’s main goal is to satisfy the demand and needs of payers and patients in the United States. The company offers various services, including electronic health records, revenue cycle management, population health management, and patient engagement solutions (Verizon, 2023a). This may indicate a fairly high technological level of the organization.

Description of the Organizational Culture

In any organization, culture and ethics play an important role in management and strategic development. The achievement of organizational goals can be significantly influenced by the employees’ state and how they communicate. At Verizon Healthcare IT Solutions, the organizational culture is built around the commitment of all employees to ethical behavior among themselves, transparency of all data, and accountability (Verizon, 2023c). In this way, the company encourages collaboration, innovation, and diversity and creates an environment conducive to the growth and development of employees.

The corporate culture of a company is a reflection of the values and priorities of its leaders. Verizon Healthcare IT Solutions is committed to promoting a culture of ethical behavior and proper courteous communication among all employees. This allows each person to feel comfortable and understand their relevance in the workplace. They model ethical behavior and provide guidance and support to all employees.

The Mission, Code of Ethics, and Core Values of the Organization

The organization’s mission, code of ethics, and core values provide the basis for ethical leadership in management and decision-making. The mission of Verizon Healthcare IT Solutions is to continually improve healthcare by inventing and implementing new technology solutions that improve patient outcomes (Verizon, 2023b). The innovations implemented by the company can significantly improve the quality of patient care while reducing the cost of treatment.

The company’s code of ethics emphasizes its commitment to good corporate ethics, which can contribute to good communication between employees and compliance with rules and regulations. The Code of Ethics also contains recommendations on how the company’s employees should act in certain ambiguous situations. Thus, the relations in the team can be fully regulated, facilitating management.

The company’s value is that the management appreciates in people their qualities such as conscientiousness, responsibility, and respect. Thus, an organization can achieve better results by establishing the right relationships between people.

Leadership Strategies to Promote Legal and Ethical Compliance

Open communication is actively encouraged between employees in the company to encourage them to express their opinions and seek advice or help, which may also be moral. The company uses several strategies to ensure compliance with laws and ethical standards. First of all, this is the modeling of ethical behavior prescribed by the code for its better understanding and implementation (Verizon, 2023a).

In this way, the values and ground rules of the organization can be reinforced at the core of ethical considerations. In addition, an important strategic aspect is the moral support of employees so that they are confident in their capabilities (Vitolla et al., 2021). Thus, they can feel that their contribution to the organization is meaningful and important. Managers can advise people on issues that may raise doubts about what to do. This strategy is supported by available policies and procedures designed to provide a better understanding of the requirements of the ethical plan.

Legal and Ethical Issues

Verizon Healthcare IT Solutions faces several challenges in enforcing its ethical standards, which come with several violations. One of the significant problems is the violation of data confidentiality, the difficulties in protecting which arise from the volume of information in the healthcare field. The security of a patient’s data can be a big problem due to how much fraudsters can exploit it. The theft of information can lead to heavy litigation and reputational losses (Davenport & Kalakota, 2019).

Another problem critical for solving in this field of activity is the ethical use of modern technological solutions. The company must ensure that all innovations that can be applied in their work comply with all regulatory requirements established in the code. The organization must ensure that its actions will not and cannot be interpreted as discrimination against certain population groups.

Recommendations to Strengthen Legal and Ethical Compliance

Strengthening compliance with the ethical regulations of the company requires regular training that can improve employees’ understanding of the requirements that are put forward for them. Awareness of the put-forward norms of requirements and rules is an important aspect of successfully adhering to the ethical code. In this way, all employees can also express their opinions on certain requirements and show criticism.

A team review of a code of ethics can greatly improve group relationships. An important recommendation may be to conduct regular audits of information systems, as they need the highest level of protection (Seh et al., 2021). In addition, such a check may allow better resolution of data problems in some situations. Timely detection of omissions is necessary to help bring technological systems in order.

References

Davenport, T., & Kalakota, R. (2019). The potential for artificial intelligence in healthcare. Future healthcare journal, 6(2), 94. Web.

Seh, A. H., Ahmad, M., Nadeem, M., Pandey, A. K., Agrawal, A., Kumar, R., & Khan, R. A. (2021). Usable-Security Assessment of Healthcare Software System Through Fuzzy ANP-ToPSIS Method. International Journal of System Dynamics Applications (IJSDA), 10(4), 1-24. Web.

Verizon. (2023a). Healthcare enters the new digital age. Web.

Verizon. (2023b). Safeguarding protected health information. Web.

Verizon. (2023c). Dream it. Build it. Do it here. Web.

Vitolla, F., Raimo, N., Rubino, M., & Garegnani, G. M. (2021). Do cultural differences impact ethical issues? Exploring the relationship between national culture and quality of code of ethics. Journal of International Management, 27(1). Web.