Operations management is the department in any organization that is responsible for all activities that involve the process of converting inputs into outputs. Inputs, in most cases, are raw materials including capital; workforce, and energy just to mention a few. Outputs are goods and services. It is, therefore, the duty of the operations manager to make wise decisions towards ensuring proper and effective production of goods and services. Such decisions involve recruiting employees, purchasing production equipment, and organizing the construction of various facilities. With the increasing advancements in technology, the decision making process by the operations management is greatly influenced as productivity by workers tends to increase.
This is because, besides the use of more efficient and faster production equipment, the technology has provided room for employees training programs to help improve their skills. With the decision making responsibility being the core of a successful business, operations management, therefore, have to consider the impacts of technology on their production operations. Under this basis, the operations manager has to make decisions on the products to be produced, what facility to be constructed, and what its size should be? For instance, if a facility has to be built, its location should be made to the favor of customers otherwise it will not facilitate the sale of the products it produces. Also, operations management are now making use of the advanced technologies to reduce production costs as they increase productivity and most importantly, flexibility especially now that customers’ needs are changing rapidly. Such decisions include ideas to ensure short time delivery of products and improving customer relations and other services (Advameg 1).
Works Cited
Advameg, Inc. “Operations management”. 2011. Web.