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The Coca-Cola Company’s Strategic Business Marketing Plan Coursework

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Executive Summary

The executive summary offers an overview of the business plan. It commences with an introduction that offers a synopsis of the company. A market and industry analysis follows, examining the company’s current business model in the carbonated drinks sector and its market potential. Following this, a comprehensive analysis of the company’s external and internal business environment is conducted using PESTLE, SWOT, and Ansoff Matrix frameworks. Here, effective strategies are devised, with consideration of alternative strategies deemed potentially viable.

The practical strategies are presented through a five-year business strategy that emphasizes shareholder value, starting with its definition, then reviewing the capabilities needed to create this value through key performance indicators (KPIs). Actual performance policies are also formulated by assessing KPIs. The finances for the next five years are then presented.

Marketing strategy is also not blind to factors that can adversely affect shareholder value and risk; these two have been considered in the proposed plan sections in terms of building value and mitigating risk. It is essential to note that, although the strategy spans the next five years from March 2023, historical data have often been analyzed to inform future decisions. Lastly, the marketing strategy offers specific recommendations and then concludes.

Introduction

Headquartered in Atlanta, Georgia, Coca-Cola was founded in 1886 and is among the top companies by brand value. Coca-Cola was chosen for this report because a wide variety of data on the company is available. Additionally, data indicate that competition between Coca-Cola and Pepsi is considered a top rivalry among the best-established brands in the U.S.

At its launch in 1882, the company charged its customers 5 cents per bottle. Since then, Coca-Cola has grown, with over 500 brands and more than 700,000 employees. Its marketing campaigns have set its status as one of the U.S. cultural icons. It continually partners with various bottlers as part of its strategic marketing approach.

Currently, it is involved in marketing and retailing carbonated drinks, as well as other operations, including manufacturing and distribution. The company’s current CEO is James Quincey, and the parent and flagship product is the Coca-Cola drink. In addition, pharmacist Pemberton, based in Columbia, invested in the flagship product. The company’s products are available in almost every village, city, and district in the U.S. While Coca-Cola has maintained a lead, it faces stiff competition in the beverage industry, and a review of its marketing strategies will be essential.

For example, in 2020, it witnessed a 0.2% decline in its U.S. market share (Ridder, 20222). Thus, to ensure the company maintains its dominance in the U.S. carbonated drink sector, it is essential to analyze its marketing strategies and external factors that impact its operations. From this, new managers will be better equipped to plan appropriately while also being aware of strategic challenges.

Market Analysis

Over the years, the carbonated drink market has fluctuated and is primarily characterized by rivalry between the two iconic brands, Pepsi and Coca-Cola. In the U.S., Coca-Cola leads the market at 44.9% to Pepsi’s 25.9% (Dai, 2021). The figures suggest a lucrative industry with the potential to yield substantial profits (Roblek & Meško, 2018). However, certain obstacles must be overcome to capture the market share.

Owing to saturation of the U.S. soft drink market, the current growth rate has been criticized. Despite solid global consumption growth, the soft drink market is expected to experience a slight deceleration, mirroring market stagnation (Roblek & Meško, 2018). This variation is ascribed to other drink sectors also experiencing growth, including bottled water, coffee, and tea (Bonelli, 2021). It is also expected that energy and sports drinks will experience increased growth as competitors adopt new product lines, including confections, snacks, and sports drinks (Akbalik & Çitilci, 2022). If soft drink companies, including Coca-Cola, are to continue experiencing growth and profit increases, they will need to diversify their product offerings.

Demographics

Demographically, the consumers of Coca-Cola products are immensely broad-ranged. Varying from the middle-aged and the young, who relate well with the Coke brand identity that is appropriately defined, promising a fun, youthful, authentic, and adventurous vibe. The Diet Coke products primarily target an older demographic, particularly with the sugar-free option, catering to health-conscious and diabetic customers. The target market is also mirrored in the packaging styles and sizes that the company uses. For example, smaller cans and bottles are often used for celebrations and are distributed to consumers and families.

Industry Analysis

For years, the non-alcoholic beverage industry has been marked by intense competition between two main competitors: Pepsi and Coca-Cola. However, as the struggle escalates and consumer tastes and preferences change, these industry giants have begun relying on novel product flavors and venturing into non-carbonated beverages to pursue growth. Coca-Cola is the leader in the soft drink sector, followed by Pepsi and others, such as Cadbury Schweppes. In addition to the key players, other smaller corporations, including National Beverage Company and Coot Corporations, share a small portion of the market.

All these corporations have a portion of their profits outside the U.S. market. Statistics indicate that Coca-Cola has similar sales in Asia, the Americas, and Europe. In contrast, most of Pepsi’s profits come from the U.S.; for Cadbury Schweppes, its international presence is robust within the worldwide mix. Smaller corporations are also trying to build an international presence. Saturation in U.S. markets drives global soft drink leaders’ expansion.

Business Environment

Coca-Cola’s business environment comprises both micro and macro environments. The microenvironment refers to the internal aspects that influence a business’s operations. For Coca-Cola, micro-environmental factors include shareholders, competitors, media, suppliers, and employees.

The corporation is implementing a client-centric approach to develop and expand its brand’s market standing. Over the past half-decade, Coca-Cola has capitalized on a client growth strategy that leverages marketing promotions. This has enabled the company to establish a vast client base in the United States.

Increasingly, it has implemented policies that encourage its employees in decision-making, including setting market targets. Through market promotions to clients, some of which are conducted in the media, the company can outperform its competitors, and shareholders can expect increased revenue. It is also able to appeal to suppliers from which to source products. On the other hand, the microenvironment encompasses external factors, including political, environmental, social, technological, legal, and economic (PESTLE) considerations.

PESTLE Analysis

Political Factors

A company’s business state is directly affected by political factors. If a country is affected by political instability, a company may incur losses despite having invested substantial time and money. Thus, a company’s growth is influenced by the country’s political situation. For example, if there are changes in labor laws, taxation, or employment conditions, then Coca-Cola sales will be impacted (Klöckner et al., 2022). At times, favorable government policies may subsidize specific costs for a company; this is commonly the case for government-owned corporations or local brands.

Coca-Cola might find tough competition from local and government-owned companies in such markets. A country’s trade relations with Coca-Cola’s home country, the U.S., can affect the company’s business there. These are essential factors for Coca-Cola to consider when determining whether to establish operations in a particular country (Roblek & Meško, 2018). For example, poor trade relations between the U.S. and Burma have led to a situation in which Coca-Cola cannot sell its products there.

Economic Factors

The country’s economic conditions can inform a company’s investment strategy in specific countries. Even when a country has a strong trading relationship, it is imperative to consider its economic stability. Failure to do this may result in a company established in such a country becoming unprofitable and failing to develop (O’Connell & Ward, 2020). An economic analysis of Coca-Cola suggests that economic conditions can significantly impact the company’s sales.

Coca-Cola is a beverage company with an established loyal client base. While competitors can introduce carbonated drinks, the company will survive the competition owing to its loyal clients. Coca-Cola’s revenue is mainly dependent on countries outside its home market in America.

Disasters, calamities, and pandemics also affect economic conditions, affecting corporations. For instance, COVID-19 adversely affected countries’ economic conditions, thereby reducing their people’s purchasing power. This resultantly negatively affected businesses, including Coca-Cola. The state of trade with suppliers and the costs of raw materials also affect the company. Coca-Cola’s growth is adversely affected when trade relations are problematic.

Social Factors

The social and cultural conditions in the region where the company operates substantially affect it. To run a business smoothly, a company must understand the local social culture. If not, clients may lose interest in the company’s products. Regarding Coca-Cola’s development, various sociological scenario areas are of interest. This includes the fact that it primarily focuses on sugary carbonated beverages. This, coupled with consumers increasingly leaning toward healthier substitutes, can lead to a decline in revenue, as Coca-Cola beverages are high in sugar.

Nonetheless, it is essential to note that Coca-Cola is coping by introducing products such as Coke Zero, aimed at health-conscious consumers. Additionally, since the company has expanded its business into various countries, it is essential to consider local tastes in each country. For example, in Japan, Coca-Cola has already introduced over 30 diverse flavors.

The experimental flavors will be very beneficial in helping the company increase its market share. Coca-Cola is a reputable brand and a mastermind in campaign creation: in its campaigns and branding, it has capitalized on various social statuses. This enables them to expand their client base while establishing comprehensive brand awareness.

Technological Factors

Although beverage brands such as Coca-Cola are not directly affected by technological issues, other technological conditions do affect them. Advances in technology have led to a surge in smartphone users. Coca-Cola can leverage this opportunity by integrating its marketing and promotions through networking sites, which will help reinforce its brand recognition (Muriithi & Waithaka, 2020). When introducing new products, the company can also conduct online polls to gather feedback on client preferences and the services it offers. This will play a crucial role in reducing research and product development costs.

Ecological Factors

Ecological issues affect brand awareness among beverage companies. Coca-Cola should focus on utilizing advanced technology to manage its waste. This will help ensure it creates a strong brand impression. While launching creative campaigns, the focus can be on raising awareness and supporting environmentally driven initiatives. The company has utilized the CARE and RAIN methods of smart farming. The effect is to attract interest among environmentally conscious people.

Legal Factors

While legal issues may not directly affect Coca-Cola’s business, they may have some secondary effects. Some legal conditions that affect the development of Coca-Cola include the fact that most countries have policies restricting caffeine levels. This has led to lawsuits against Coca-Cola for allegedly containing excessive caffeine in its products (Akbalik & Çitilci, 2022). The company has had to incur costs paying for the lawsuits.

The corporation must prioritize employment ethics and consider the working conditions of its laborers. It may face a labor lawsuit if it fails to adequately compensate its laborers and fails to provide healthy working conditions. Another crucial legal factor is that most countries have already set a range for sugar use that beverage manufacturers should adhere to. Coca-Cola, a firm operating in these sectors, must avoid legal prosecution by adhering to these established ranges.

SWOT Analysis

Strengths

  1. High brand valuation: Coca-Cola is one of the most prominent and highly valued brands. The Interbrand annual report ranked Coca-Cola as the 6th best brand internationally, valued at $57 billion in 2021 (Dai, 2021). This exemplifies the company’s global reputation and standing.
  2. Strong brand identity: Coca-Cola is widely popular and has a unique identity. It holds the record for being the world’s best-selling soft drink.
  3. Broad global reach: Coca-Cola sells in over 200 countries, serving 1.9 billion people daily (OECD, 2021). Internationally, it has introduced over 500 new products, including Cherry Coca-Cola and Coca-Cola Vanilla. The company’s brand is recognized for resonating with every demographic and lifestyle.
  4. Acquisitions: Coca-Cola is known to engage in profitable, strategic acquisitions, such as the Costa coffee chain, Ades, and Fuze tea, among others. The acquisitions have enabled Coca-Cola to expand its ready-to-drink beverage portfolio.

Weaknesses

  1. Health concerns: Carbonated drinks are recognized as a primary source of sugar intake. Mainly, it leads to severe health issues: diabetes and obesity. As the largest carbonated drink manufacturer and amid health experts’ warnings against soft drink consumption, Coca-Cola faces a contentious issue. Nonetheless, Coca-Cola has not yet formulated a concrete health alternative besides zero-sugar Coca-Cola.
  2. Packages damaging to the environment: The Tear Fund report in 2020 named Coca-Cola as one of the biggest plastic-bottle polluting global consumer brands (Akbalik & Çitilci, 2022). It thus contributes significantly to carbon emissions and global warming through the use of disposable plastic bottles.
  3. Product diversification: The company has low product diversification, in contrast to Pepsi, which has launched multiple snack items, including Kurkure and Lays. Coca-Cola lags in this segment, giving its competitor, Pepsi, a competitive advantage.
  4. Highly dependent on third-party technology providers: Coca-Cola’s operations rely heavily on third-party technological expertise. An example is its signing a deal with Microsoft to supply it with business software for the next five years.

Opportunities

  1. Increase in the presence of developing nations: The greatest consumption of cold drinks is in regions with hot climates. Therefore, it would be a brilliant move for the company to increase its presence in these emerging markets. This includes countries in the Middle East and Africa.
  2. Reducing added sugar and introducing new products: An opportunity Coca-Cola should capitalize on is introducing new offerings in the food and healthy drinks segments, as Pepsi has done. A recent report by Coca-Cola highlights that the company has been evolving, with reducing the presence of sugar in its beverages as a priority.
  3. Focus on acquisitions as an expansion strategy: Although various sectors offer lucrative growth prospects, gaining rapid entry to these markets can be highly inspiring. Recently, Coca-Cola’s growth has been driven by recent acquisitions, including Aha sparkling water and Costa Coffee. It also possesses the financial resources to acquire startups and capitalize on the various opportunities they offer.
  4. Packaged drinking water: Coca-Cola owns several brands, including Kinley. There is significant potential for Coca-Cola to expand into this segment. The company can avoid the criticism it has received by tapping into the opportunity and adding more healthy drinks.

Threats

  1. Uncertainties in the economy: The COVID-19 pandemic adversely affected global economies by disrupting companies’ revenues and supply and distribution chains. Coca-Cola’s financial reports indicate that it experienced a drastic decline in revenue as theaters, restaurants, and other locations that accounted for almost half of its revenue shut down.
  2. Lawsuits for environmental pollution: Among other companies, Coca-Cola has been sued for contributing to plastic pollution. In particular, Coca-Cola has been singled out for statements that are misleading to the public about the recyclability of its single-use plastic bottles.
  3. Controversy over water use: Major criticisms have been directed at Coca-Cola over its water management practices. There have been claims from multiple environmental and Social groups that even in water-scarce regions, the company consumes a huge amount of water. Additionally, there have been allegations that the company is mixing pesticides in the water, thereby further polluting it while claiming to remove contaminants.
  4. Recall of juices and sodas for possible contamination: Food safety news reported that the company has recalled its Coke and Minute Maid products due to potential contamination. The specific brands reported to have been recalled include Strawberry Lemonade, Fruit Punch, and Maid Berry Punch.
  5. Direct and indirect competition: While it is clear that Pepsi poses direct competition, multiple other firms compete indirectly with Coca-Cola. These include Tropicana, Starbucks, Nescafé, and Lipton Juices, which threaten its market position.

Ansoff Matrix

The Ansoff Matrix provides a framework for companies to develop an effective growth strategy. OECD (2021) asserts that management teams can leverage the framework to evaluate and plan future growth initiatives for the company. Specifically, the tools help stakeholders conceptualize the risk level associated with various growth strategies. Using the SWOT, PESTEL, and Porter’s Five Forces frameworks, Coca-Cola’s new management team will develop effective growth strategies (Bonelli, 2021). This is particularly achieved by assessing the risk level and determining whether to pursue growth from new or existing products and in new or existing markets.

Market Penetration

In this strategy, the company will focus on increasing its market share in current markets. This will be achieved either by finding new clients in existing markets or by selling new products to existing clients, which will be realized through the marketing mix and the promotion element. The company should also capitalize on its robust strength, exploit market penetration on occasions and events such as Christmas, and associate the brand with such events. This will help them boost sales during the festive season.

Product Development

In product development, Coca-Cola should concentrate on its current markets. It should develop new products by devising ways to better meet clients’ needs through innovative solutions, aiming to surpass competitors. By pursuing the Ansoff strategy in 1985, Coca-Cola introduced Cherry Coke, its first extension beyond its original recipe (Bonelli, 2021). This strategy was, at the time, triggered by its small-scale competitors, who recognized a profitable opportunity to resell Coca-Cola after adding cherry-flavored syrup. The company has also used this strategy several times to launch other seasoned alternatives, such as lemon, vanilla, and lime. The company should continue to exploit this strategy for future growth and strategic sustainability.

Market Development

Here, by using this strategy, Coca-Cola will locate a new group of clients for its current products. While this will be a very effective strategy in the future, the company has also utilized it efficiently in the past, and examining how they did so will further minimize risks and increase their chances of success. In 2005, the launch of Coke Zero was a classic example, with an identical concept to Diet Coke. The company retained Coca-Cola’s great taste while being low in calories and having zero sugar.

Over 30 years ago, Diet Coke was introduced and is still consumed by more women than any other soft drink brand. Here, a critical lesson can be drawn that will inform the future use of this strategy. It was perceived as a woman’s drink, leading young men to avoid it (Muriithi & Waithaka, 2020). In Coke Zero’s advertising campaigns, the polar opposite approach, along with its shiny black look, has been effective in generating a more masculine appeal. Such a strategy will be important in introducing new brands in the future.

Product Diversification

The company can pursue both related and unrelated diversification, which involves introducing new products into new markets. According to Muriithi & Waithaka (2020), related diversification enables a company to enter a new but related market. For Coca-Cola’s success in such a market, this will entail producing new goods categories that complement the current portfolio.

Scholars assert that, from 2007 onward, the $4.1 billion acquisition of Glaceau by Coca-Cola, which included the Vitamin Water healthy drink, offers an essential lesson for Coca-Cola on when to employ this strategy (Zhao, 2022). The company has experienced a decline in its sales of carbonated soft drinks, including Coca-Cola (Borosky, 2020). It was anticipated that this was due to the possibility of the market moving toward a less sugary future. Coca-Cola should be aware that consumers are increasingly becoming health-conscious and should capitalize on this trend.

Through unrelated diversification, the company will gain access to new industries that lack essential similarities with its current markets. In this strategy, it is essential to note that Coca-Cola avoids ventures into unknown territories that may involve high risk and instead capitalizes on the strength its brand has acquired to continue its growth in the beverage sector. At times, however, the company offers official merchandise, including refrigerators, glasses, and pens, and thus, to some extent, employs this strategy while still capitalizing on its strong brand identity. New management needs to understand how to employ this strategy.

Alternative Strategies

Using SWOT and PESTEL analyses of Coca-Cola’s internal and external environments, key factors affecting the business and strategies to adopt have been identified. Specifically, through these factors, strategies that new managers can adopt, as well as those that have been adopted in the past, can inform them on how to employ them in the future. These strategies have been identified in the Ansoff Matrix. It is clear that the company is hugely dependent and is still considering market penetration, product development, market development, and product diversification strategies.

However, the company’s 2018 income statement shows that alternative strategies are necessary from March 2023 onwards if it is to remain competitive. Table 1 indicates that while the company experienced a 17% increase in net operating revenue in 2019, it decreased by 11.4% in 2020. As a result, the country experienced a 13.5% decrease in gross profit in 2020.

At the same time, some of the adverse impacts on the company’s profit and net operating revenue can be attributed to the UK’s withdrawal from the EU. Disasters, including the COVID-19 pandemic, labor strikes, power outages, governmental instability, and political uncertainties, pose significant challenges that will likely persist into the future. Therefore, considering alternative strategies is crucial.

A key strategy the company should seek to combine with its identified prospective and current strategies is differentiation. Scholars Islami et al. (2020) asserted that the strategy is essential as it creates a valuable and unique market position. He offered three general strategies: concentration, differentiation, and total cost-leading. Coca-Cola can differentiate by introducing unique products that the entire beverage industry recognizes. It can be applied preemptively or wait until competitors appear to be doing well, and then be employed.

A key component here will be the company persuading clients to pay extra by offering drinks with desirable, unique features, while also maintaining cost leadership strategies by offering particular products as the cheapest provider or manufacturer. These, coupled with a concentration strategy that focuses on a unique product for a particular client group or geographic market, can help reach a broader market and thus address the revenue drop.

Coca-Cola's financial data 2018-2021.
Table 1: Coca-Cola’s financial data 2018-2021 (Klöckner et al., 2022).

Shareholder Value Definition

Shareholder value is the financial worth a company delivers to its equity owners through management’s ability to increase earnings, free cash flow, and return on equity. This, in turn, results in an increase in capital gains and dividends for the shareholder. Research indicates that a company’s shareholder value depends on the strategic decisions made by its senior managers, including wise investments and generating an optimal return on investment. By creating solid shareholder value, specifically in the long term, Zumente & Bistrova (2021) found that a company’s share price increases, and shareholders receive substantial dividends.

At the company level, shareholder value is the increase in a corporation’s worth from its inception point; the most basic measure is the total shareholder return. The business’s discounted cash flow captures shareholder value. Fundamentally, according to Panigrahi et al. (2022), it is all about generating cash flow. Ultimately, business is built by cash, which provides shareholders with a return and fuels growth. Below are some KPIs that will help the new management assess whether their plan is achieving the expected results.

Key Performance Indicators

Firms must evaluate their systems to determine how well they fulfill their objectives. Thus, for Coca-Cola to determine the degree to which shareholder value is being enhanced, it needs to carry out performance measurement activities that utilize KPIs. Parmenter (2019) defines them as those that focus on organizational performance indicators most important for future and present organizational success. Coca-Cola’s KPIs include market share, stock price, and growth.

Market Share

A key indicator of a corporation’s stakeholder value is its market share. This is the total share percentage that Coca-Cola will produce in the industry. Borosky (2020) suggests that a vital constituent of this indicator is its interrelationship with the firm’s profits. For instance, the need for Coca-Cola to increase its market share in response to the decline in revenue caused by shifts in preferences towards healthier drinks will likely increase its profits. The profit and loss analysis indicates the amount of profits the company projects to make by region. An increase in market share in these regions will determine if these figures are met.

Stock Price

Stock prices are crucial for companies, as they reflect their market value. Thus, Coca. Cola will utilize the value of its stock to determine whether it is meeting its shareholder value. Any decline in the stock will mean that the managers must review their finances to understand what is going wrong. They should compare this against their adopted market strategy and adjust accordingly to ensure that every aspect aligns with projections.

Growth

The overall performance of Coca-Cola will be imperative in evaluating if its shareholder value is increasing as projected. It should compare each year’s growth to the previous one, examine any specific issues that may have arisen, and strategize on how to move forward effectively if everything is satisfactory. Factors such as the COVID-19 pandemic and other environmental factors identified in the SWOT and PESTEL analysis should be considered if they are the reason the company is deviating from its projected growth. Effective steps should be taken to meet the financial year’s projections.

Financials

The new management at Coca-Cola should aim to increase shareholder value by increasing existing asset returns, making incremental investments with return rates above the capital’s investment capital and value prospects. PwC (2020) suggests that a company’s future financial model best reflects its projected financial value. Coca-Cola’s 5-year financial projections will best reflect its shareholder value; an increase in revenue reflects an increase in shareholder value, and a decrease also implies a lower shareholder value. The tables below present essential financial indicators for the next five years, commencing in March 2023, for Coca-Cola, which mirror key financial indicators. Table 2 presents the five-year cash flow projections for The Coca-Cola Company. On the other hand, Table 3 presents the profit and loss projection over five years.

Coca-Cola's cash flow projection.
Table 2: Coca-Cola’s cash flow projection.

From Table 2, it can be inferred that the profit before tax increased steadily over the five-year period. From year 1 to year 2, there was a 19.7% growth. From year 2 to year 3, a 6.08% increase occurred, followed by an 8.64% upsurge from year 3 to year 4, and a 30.8% increase in the last year.

Cumulatively, the total profit before tax for five years is 595,844. The increase in profits implies that the company’s shareholder value has been increasing over the past five years. This is partially driven by the fact that the company has constant capital expenditure. Based on the PESTEL and SWOT analysis, as well as the strategies pursued in the Ansoff Matrix, the company’s decision not to increase its capital expenditure over the period is a key driver of the increase in shareholder value.

Revenue

Coca-Cola's profit and loss projection.
Table 3: Coca-Cola’s profit and loss projection.

Table 3 is a five-year Profit and loss projection for Coca-Cola. When it comes to shareholder value, revenue is the most critical constituent. This is because it is one of the primary drivers of a company’s overall valuation. This is why strategic steps were taken by applying the different tools to ensure Coca-Cola bottlers adopt the marketing strategies indicated in the Ansoff matrix. These strategies, as reflected in Table 3 above, indicate that the company in each region is expected to experience increased revenue over the next five years.

Percent-wise, the total revenue averaged at 7.1% for the five years. This indicates an increase in shareholder value over the period. Primarily, when developing this revenue forecast, particular attention has been given to the company’s historical financial data. From history, essential lessons have been drawn where there was a decline in revenue. Particularly, the period was characterized by the pandemic and other factors, such as the UK’s withdrawal from the EU. The marketing strategies adopted have been designed to account for such uncertainties in the future, and the steady increase in projected revenue reflects this consideration.

Capabilities of Building Value

The financial projection indicates that Coca-Cola will increase its shareholder value over the next five years. A clear, evident component is that research by O’Connell & Ward (2020) asserts that it is only possible to increase shareholder value when a company can identify specific opportunities. These opportunities should create value and enhance the organization’s capabilities, ultimately resulting in a competitive advantage and strategic leadership. For instance, in this 5-year financial projection, Coca-Cola’s shareholder value creation can be attributed to the company’s capability to consistently generate high returns on capital or equity in the past.

Additionally, capitalizing on the company’s well-established brand identity will enable the implementation of the devised marketing strategies. While indicators suggest that the company is headed toward improving its shareholder value, Klöckner et al. (2022) emphasize the importance of exploring aspects that potentially negatively impact shareholder value. This will help the new management team avoid them, which include:

  1. Risk differences. The fact that managers tend to have a significant portion of their wealth tied to the company means they are less diversified than shareholders. Consequently, they are more risk-averse, as their decision outcome will impact their personal wealth tied to the company.
  2. Over-retention of free cash flow. Managers are incentivized to retain free cash flow rather than distribute it to shareholders. This has the effect of insulating managers from capital markets discipline while also offering increased salaries.
  3. Time horizon differences. The current pressure on companies to deliver short-term results has led them to make impulsive decisions, compensate employees, and track performance, thereby replicating a myopic focus. For instance, with Coca-Cola, the fact that managers’ rewards often come in the short term may result in them avoiding value-creating strategies, which can lead to accounting losses and, consequently, a failure to increase shareholder value, as reflected in the financial projections.

Risks in the Proposed Plan

Through PESTEL and SWOT analysis of the factors affecting the business, Coca-Cola has adopted the marketing strategy as reflected in the Ansoff matrix and as discussed. However, the associated risks have not yet been assessed, and it is essential to do so to ensure managers are well-informed about the risks that may impede their implementation.

Market penetration is the least risky option since it does not require massive product innovation. Market penetration also yields the highest percentage of success. A key component of market penetration is lowering prices. The risk is that a lowering of the prices might highly occasion a lack of adequate returns as projected.

Regarding market development, the risk lies in the fact that it needs massive capital investment to expand. According to the cash flow projection, capital expenditures remain constant; therefore, it is impossible to significantly expand marketing efforts in new regions or establish new locations. It is thus essential to ensure that this strategy is only applied when the new opportunity yields a positive return on investment. Otherwise, the risk of wasting capital resources that could have been utilized in the other identified strategies exists.

In product development, the PESTEL analysis will be vital in identifying the risk. Various external factors influence the success of a new product, including unforeseen uncertainties, economic conditions, and client sentiments. The most important aspect managers should consider is that Coca-Cola leverages strategic acquisitions. This means it can overcome the risk of ideation often associated with product development. Managers must find such strategic ways to overcome this risk.

The fact that diversification entails the entry of new products into entirely new markets makes it the riskiest of strategies. By employing it, Coca-Cola will shift its scope radically; management should avert this risk by investing heavily in product development and marketing activities. This should entail hiring an experienced team and thoroughly examining the PESTEL and SWOT analyses to determine the company’s strengths on which it should capitalize.

Recommendations and Conclusion

Based on the report analysis, Coca-Cola is well-positioned to retain and attract clients by utilizing several marketing techniques identified in its global marketing strategies. It has realized its position as a reputable international beverage company. Its target market globally is addicted to the beverages sold and produced by The Coca-Cola Company, which explains why the company has attained its number one position.

However, it is essential to note that competitors are also strategizing, and Coca-Cola should be aware of this fact. Thus, it must employ the strategic marketing practices reflected in this report. An essential element in the application of this strategic marketing is partnerships. Additionally, Coca-Cola should capitalize on technology by utilizing social media and SMS-based campaigns.

A key strength for the company is that it already offers a wide variety of products to meet consumers’ diverse demands. The distinct taste, brand image, and high caffeine level of Coke resulted in very high client loyalty. It is perceived as the most premium product in the industry. This will give the company a competitive edge and should also be capitalized on.

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IvyPanda. (2026, March 11). The Coca-Cola Company's Strategic Business Marketing Plan. https://ivypanda.com/essays/the-coca-cola-companys-strategic-business-marketing-plan/

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"The Coca-Cola Company's Strategic Business Marketing Plan." IvyPanda, 11 Mar. 2026, ivypanda.com/essays/the-coca-cola-companys-strategic-business-marketing-plan/.

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IvyPanda. (2026) 'The Coca-Cola Company's Strategic Business Marketing Plan'. 11 March.

References

IvyPanda. 2026. "The Coca-Cola Company's Strategic Business Marketing Plan." March 11, 2026. https://ivypanda.com/essays/the-coca-cola-companys-strategic-business-marketing-plan/.

1. IvyPanda. "The Coca-Cola Company's Strategic Business Marketing Plan." March 11, 2026. https://ivypanda.com/essays/the-coca-cola-companys-strategic-business-marketing-plan/.


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IvyPanda. "The Coca-Cola Company's Strategic Business Marketing Plan." March 11, 2026. https://ivypanda.com/essays/the-coca-cola-companys-strategic-business-marketing-plan/.

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