The Golden Sands Hotel’s Human Resource Management Report (Assessment)

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Current Workplace Planning: Analysis and Evaluation

Even though the Golden Sands Hotel owes most of its charm to the specific air of the long-forgotten past and the emphasis on the quaint style, its old-fashioned flair is the element that keeps the hotel several steps away from progress. Also, the idea of using the traditional old-fashioned style outdated even when the hotel was a thing in itself; now that the hotel is a part of a grand hotel chain, it needs considerable rearrangement, which means that certain elements of style should be sacrifices for the sake of the hotel business development.

Among the elements which require changes badly, the staff takes the first place. Most of the personnel being quite devoted to the previous style of the hotel and unwilling to change the pace of their work, yet possessing the valuable experience, pose a certain dilemma to the HR department. Thus, it will be most appropriate to give the old staff a chance and explain to them the benefits of the new hotel style. Unless more orthodox staff realizes these benefits, younger and more progressive employees should be recruited.

Further HR Actions: Recruitment and Retention

Since the “old-fashioned” personnel who are unwilling to see the hotel changed and work in the different environment are extremely experienced and are the kind of professionals which the hotel needs at present, it could be a reasonable step to offer the given staff different positions, where they will not feel the change in the hotel management and yet be able to perform the functions similar to the ones they have been performing. Another idea concerning the experienced staff can be training the new employees who have yet not acquired the necessary skills.

However, in the case the given strategy will prove insufficient, which can be observed in a month or two, the strategy towards the staff must be changed completely, and the people who are no longer able to adapt to the hotel-style will have to be dismissed and younger employees will have to be recruited instead.

As for the staff recruitment, one must mention that it is required that the newcomers have enough experience in the given field and that they know that the hotel management is no longer based on the old traditions, but has changed completely.

Concerning the Relationships: Bringing the Incompatible Together

Because of the changes which the hotel will undergo and especially because of the dismissals of the elder staff, certain conflicts might spawn, and the key aim of the HR department apart from providing the enterprise with the experienced and professional staff will be to maintain good relationships with the staff and the managerial. Thus, the most appropriate strategy in the given case will be to make it clear from the very beginning that the HR department strives for what is best for the company and its further growth. Thus, the personal element in the relationships between the HR, the employees, and the employers are most likely to be driven to zero.

As for the enhancement of the relationships, it can be suggested that each department should have more connection to another one. For instance, giving all departments a single task (e.g., working on the slogan for the facility) and further discussion of the ideas can serve as a bond between the staff, the HR department, and the management.

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