Introduction
Efficiency is very critical in the spheres of quality assurance as part of the company’s operations management strategy. Customers across the globe are keen on efficiency and quality of services they receive from companies and would quickly change preferences on the basis of perceived quality.
It is necessary that businesses ensure that efficiency and quality in service delivery is the baseline of their operations. This analytical treatise attempts to explicitly review the concepts of the organizational chart, operations management, supply chain, business laws, and efficiency in the running of the nonprofit Texas Religious Music Promotion Company.
Management Team
Operations management deals with management of a production process of goods and services in an organization. Operations function is central to any business because it deals with merchandise (Janus, 2008). As a whole, operations management contributes to the organizational strategy through cost reduction, customer satisfaction, and reduction of risks resulting from operation failures, reduction of the amount of investment, and providing a basis for future innovation.
The main determinants of success matrix in business production activities are the production strategies and the aspect of human input. As a matter of fact, the labor output will eventually determine the productivity of a business activity at micro and macro levels of business operations. The chart below summarizes the organizational chart for the nonprofit Texas Religious Music Promotion Company.
Organizational Chart
The business manager will be tasked with the duty of ensuring that the business guidelines are met within efficient utilization of resources. The business coordinator will form the primary link between the general manager and other units of the business. The head of logistics and the marketing manager will ensure a smooth flow of the business activities in the company through constant coordination with the sales team.
Plan for Hiring Employees
The company will consider providing a job compensation structure that supports the organizations as well as individuals’ growth and development perspectives. At the end of every six months, performance reviews will be carried out at the company for all the employees (Longenecker et al. 2009).
Through the compensation model, the business will be in a position to survive market swings and competition as a result of employee dissatisfaction. The performance reviews will minimize instances of employee redundancy and add value to skills required in the production strategy.
Employee Policies and Work Ethics
Policies
- The company has designed a staffing review strategy that captures the actual performance of its human resources within specified duration.
- The preferred approaches to personnel selection are employee personal traits, learning ability, engagement skills, and attitude towards an assignment. This ensures that efficiency is the building block of salary determination and promotion program.
- When selecting a potential employee, the company offers a job opening opportunity to its current employees.
- The internal or external characteristics and traits that will suggest qualified personnel are incorporated in the selection procedure.
- The interview process is carried out by several interviewers, each tasked with testing a specific dimension or job performance indicator. This strategy provides a more precise behavioral and job related evaluation of personnel candidates in terms of cognitive, knowledge, and personality test in line with the goal of optimal employee performance in the company.
Work Ethics
- The work ethics for this company encompass company’s moral values and social ethics in employee engagements at intra and inter personal communication parameters.
- Personal foresight determines reaction to situations and structured responses to workplace ethical dilemmas. For every ethical dilemma identified, the company has a response strategy and rules to govern the decision making process.
- Employees are motivated to adopt a positive attitude and self esteem to effortlessly function within the code of ethics and culture within the company’s organization culture.
Workplace Environment
Workplace stresses often occur as a result of disorganization, dissatisfaction, and unhealthy work environment as perceived by the employees. As a result of workplace stress, the performance of each employee will fall below the minimal expectation. To avoid occurrence of this, the business is located in the stress free environment of the city of Texas. The business is located in the ultra modern and environmentally friendly structure with adequate work space.
The Supply Chain
The supply chain determines the success of a company’s marketing strategy and ease of business sustainability. An organised supply chain is a prerequisite for confidence and trusts without and without a company’s market catchment. This company will adopt the pseudo marketing strategy to further penetrate the market and sustain its captured market.
Accessibility and transition in the marketing plan will ensure efficiency and proactive response analysis to further improve on the demands of prospective clients. To increase credibility and maintain professionalism, the market entry plan will encompass processes and features that flawlessly facilitate healthy and lifetime relationships between the business and its clients.
Among the new development elements that will be incorporated to build trust are establishment of a strong distribution, fair retribution process, and passing accurate information to target audience to restore confidence within the new networks.
Customer retention is therefore achievable through the creation of reliable and affordable marketing channel that is essential in monitoring a matrix that maps out potential competitors and identifies weaknesses and strengths of the clients. Moreover, the reporting criteria will reflect the success of the marketing calendar and set targets generated from time to time.
Quality Assurance Strategies
Production efficiency is critical in the production line since it is characterized by optimal utilization of allocated factors of production within the least possible cost. Quality improvement will be used to measure, assess, and improve client service delivery outcomes.
The success for quality improvement and organizational change management is dependent on alignment of the production soft skills and sustainability strategy. If well organised, the strategy will complete the response projections for the company which shall be addressed in the proposed quality service delivery system.
Laws Impacting the Business
In the ‘equitable doctrine of promissory estoppels’ law, a business entity is protected from false promises made in bad faith and the court of law has powers to protect parties involved. Thus, the Texas Religious Music business will be protected from bad contacts. An example of this would be a trader who had material information that was not known to other individuals.
If this individual undertakes a business deal with this information, the court will have the right to declare the deal as a prime facie (Harrison & St.John, 2010). This means that the business will be protected from dishonest clients and suppliers.
References
Harrison, J., & St.John, C. (2010). Foundations in strategic management. Ohio: South Western Cengage Learning.
Janus, P. (2008). Pro Performance Point Server 2007: Building Business Intelligence. New York: Press Intel.
Longenecker, G. J., Petty, J.W., Palich E. L., and Moore, W.C. (2009). Small Business Management: Launching and Growing Entrepreneurial Ventures. Alabama: Cengage Learning.