Business ethics help companies to develop sustainably without making decisions that can have adverse effects. Diverse models have been created and applied to assist managers and business owners in making ethical decisions (Crane, Matten, Glozer, & Spence, 2019). The PREE Model of Ethical Thinking is one of the frameworks that can be utilized to facilitate ethical behavior. For instance, the model can be employed to make the most winning decision regarding the gift of the biggest customer with headquarters located in Japan.
The first domain in terms of the PREE model is related to principles. Based on the principles and values of the company, no gifts (other than a card) can be accepted. A gift of such a high value cannot be accepted but should be returned. However, gift-giving is a part of the Japanese culture, so returning the gift would offend the partner, which can deteriorate the relationships that have been developed for a while. Nonetheless, the company’s priorities should be placed first as accepting the gift can encourage other employees to accept gifts or even take bribes. Being the head of the organization, it is critical to make ethical decisions and become a role model for the rest of the employees to follow. However, occupying such a high post also means working on the development of proper relationships with customers.
The domain of results in terms of the PREE model helps evaluate possible solutions. Although returning the gift would be the best option for the company, it would have negative effects on the relationship with the Japanese company. By applying the final component of the model (empathy), it is possible to address the dilemma. Paying tribute to the Japanese tradition, it is possible to make a memorable engraving on the scissors mentioning the event or the close relationship between the companies. The business owner can come to the retail unit and contact the head of the Japanese company, asking them to place the scissors on display to commemorate their collaboration. This act will not be a pure return of the scissors but the creation of a symbol of good relationships.
Reference
Crane, A., Matten, D., Glozer, S., & Spence, L. (2019). Business ethics: Managing corporate citizenship and sustainability in the age of globalization (5th ed.). New York, NY: Oxford University Press.