Introduction
The learning process model is an approach that organizations use to ensure that their employees receive frequent training programs to eliminate the inefficiency and challenges they encounter in service delivery. The process relies on specific theories, including Expected Operational Performance (EOP) and Actual Personal Performance (AOP).
Expected Operational Performance is a theoretical approach that indicates where the organization projects it wants to be in terms of performance delivery (StudySmarter, p. 2). The organization sets goals and objectives to achieve within a specific timeline. Therefore, it provides areas that require improvement through training to achieve the set goals. On the other hand, the AOP examines the results of specific activities and what employees achieve in their performance.
The Phases of the Training Process Model
The Training Process Model (TPM) involves different phases that contribute to an effective schedule. The activities within the program ensure that employees are involved in major decision-making and are willing to engage in the proposed events. This ensures that the organization is secure since employees are actively engaged in choices regarding the training.
Full employee commitment improves the achievements of the learning process. In addition, staff contributions eliminate unnecessary events that are costly to the organization and have no significant positive outcome for the employees’ skills (Burley & Kermit, p. 4). The phases of the learning process are analyzing the gaps and areas requiring improvement, determining the design of the learning program, appraising the schedule, implementing the process, and evaluating the outcomes of the events.
Analysis
The first step, the analysis of the gaps, involves identifying specific objectives regarding the importance of management’s advancement of education for employees. It acknowledges the areas within the working environment that need improvement through worker training. This helps set the learning process’s objectives and determines whether the staff is ready to undergo the process.
Design
Management then determines the design of the training program after identifying the existing gaps. The program’s nature must be guided by the opportunities identified in the analysis process. This ensures a bridging of the spaces identified through learning. The design should accommodate all kinds of employees and be within the law’s restrictions to maintain employee rights.
Development
The appraisal of the program is a process by which the management creates awareness among the stakeholders to mobilize them for the upcoming event. This encourages employees and other interested staff to register for the learning process and informs them of the date scheduled for learning, the resources present for training, and the activities the training will involve. Proper communication channels are essential to affirm the management’s choices in conducting the programs. Therefore, the employees have the opportunity to prepare for upcoming events and encourage the learners to register for the program.
Implementation
After a series of advertisements about the plans to conduct a training process model, the implementation process occurs on the scheduled date and venue. This activity receives guidelines from the set program and aims to achieve the goals. At this stage, all learners avail themselves of training during their allocated time, and the management appreciates their full interaction with the program.
Evaluation
The final phase of the TPM is evaluating the events’ achievements. It examines the AOP achievements based on the EOP and determines whether the process is efficient and achieves the training objectives. An effective evaluation process may include analyzing the staff’s reaction, behavior, and understanding.
Conclusion
The Training Process Model is an essential program for advancing the services that businesses offer. It ensures improved service quality and effective time management in the organization. The main reasons for TPM are changes in technology, which render some employees deficient in operational skills, and an unprepared professional environment. The TPM involves five major stages discussed above and helps achieve organizational goals. Organizations must identify an appropriate time to involve their employees in the Training Process Model.
Works Cited
Burley, Kermit. “The Five Phases of Training Model.” eHow, 2019, Web.