Valley Baptist Medical is a faith-based health facility renowned for its exclusive caring and nurturing services. The medical facility is a community built on care with numerous awards and distinctions in healthcare. Valley Baptist Health System is a branch of Tenet Health System, with over 80 affiliated hospitals (Valley Baptist Centre, 2022). For over a century, Valley Baptist Medical has been the top preference for patients in South Texas, with a bed capacity of 930. The facility has leveraged technology to offer complex inpatient programs, mainly targeting clients seeking surgery, neurosurgery, oncology, and cardiology. Valley Baptist is a community health center in South Texas offering quality inpatient and outpatient care influenced by the organization’s mission, philosophy, and administrative structure.
Examination of the Organization
The mission of Valley Baptist Medical is to assist people in achieving good health through dedicated services inspired by faith (Valley Baptist Centre, 2022). The Baptist Health facility’s philosophy draws on its core values of treating all patients with integrity, honor, and compassion to align with its mission (Valley Baptist Centre, 2022). The facility utilizes joint practice organizational structure and participative leadership with a well-defined chain of command, and decisions are usually made through collaborative efforts. For instance, when deciding the way to reinvent the patient experience, all workers are free to contribute their insights through their respective departments. The participative structure is also critical when doctors and nurses depend on each other’s’ care role and judgments.
Valley Baptist Medical Centre uses a matrix organizational structure to allow open communication in line with the participative leadership style. The communication pattern in matrix style is similar to the horizontal structure to allow multilevel interactions (Rifai & Susanti, 2021). Both matrix and horizontal communication patterns are elemental in situations such as building working relationships that allow teams to coordinate their efforts for the common good.
Strengths and Limitations
Emphasizing patient safety and satisfaction with a focus on excellence and collaboration has empowered Baptist Health to become a preferred facility. The facility has maintained custody of Jacksonville’s Most Preferred Healthcare Provider award by the National Research Corporation since 1990 (NRC, 2022). Moreover, the use of advanced medical technology and informatics is a trend in healthcare that has illuminated the quality of services, and patient safety offered by the organization. However, the facility is challenged by inconvenient geographic locations and maintaining appropriate staffing levels. The facility is located in a downtown area with less access to the major population, limiting its productivity. Increased patient complexity, cost-cutting decisions, and an aging population pose a challenge of staff shortages in the facility.
Care Delivery Systems and Measuring Outcomes
Valley Baptist Health System utilizes a collaborative care delivery system that integrates the efforts of all levels of staff with the support of informatics. For example contribution to decision by licensed and unlicensed staff in a department will be organized and presented to the manager by the charge nurse. Surgical mortality rates and patient satisfaction are parameters that indicate the patient outcome classified into either system-wide outcomes or nurse-sensitive clinical outcomes (Rifai & Susanti, 2021). Nurse-sensitive outcomes are based on nurses’ scope and domain of practice influenced by only nursing input. For instance, surgical mortality is a nurse-sensitive clinical indicator measured by assessing the number of patients who die due to surgery. Alternatively, a system-wide outcome is influenced by the overall system with multiple factors and goals set by the leaders. Patient satisfaction is a qualitative system-wide outcome through subjective patient responses expressed on a scale.
References
NRC. (2022). Awards. NRC Health. Web.
Rifai, A., & Susanti, E. (2021). The Influence of Organizational Culture and Transformational Leadership Style on Employee Performance supported by Employee job satisfaction. (Empirical Study on Permanent Employees and Contracts BPJS Health Head Office). American International Journal of Business Management (AIJBM), 4(12), 27-44. Web.
Valley Baptist Centre. (2022). About Valley Baptist Medical in Harlingen & Brownsville. Valley Baptist Health System. Web.