A New Faculty Practice Administrator for the Department of Surgery Case Study

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Introduction

After Donal Matthews left his place as an administrator for the department of surgery, Wise Medical Center began to search for candidates for the vacant position. After a preliminary selection process, four candidates remained to compete for the position: David O’Brien, Salvatore Sorrentino, Marcia Rabin, and Bonnie Goldsmith. Matthews interviewed all these candidates, and their dialogue was recorded on a dictaphone. The selection of a suitable candidate can be effectively carried out using academic theoretical findings.

Candidates Evaluation

The interviews conducted with the candidates were transcribed for the convenience of further evaluation. After the analysis, the main strengths and weaknesses that distinguish the candidates from each other were highlighted. The results of the work are presented in Appendix A. David O’Brien got a business major in the university and currently worked as the assistant director for the finance department. O’Brien is a real reformer: he has excellent knowledge of finances, but his extreme desire for change can bring some troubles to the staff. Salvatore Sorrentino has worked in healthcare for six years, and most of his career, he worked as a division administrator for cardiology. Sorrentino appeared to be very energetic and persistent in what he is doing. However, the outcomes of his works can be negative because of a lack of planning and staff control.

The third candidate on the list was Marcia Rabin. She worked in the top position of director of ambulatory services, where she managed the work of 70 hospital specialists. She has a fantastic set of skills for the position under study. She devotes a lot of time to work, creating a comfortable atmosphere for colleagues and staff. Despite this, Rabin is often ill due to her busy work schedule, which can affect the work effectiveness of the department of surgery.

The last candidate was Bonnie Goldsmith from Rochester Medica, where she currently worked as the vice president of surgical service. Although someone can be biased about her because of her father’s help in finding a position, she proved to be a reliable and communicative manager. Her main advantage is that she knows a lot about statistics and how they can be used in healthcare administration. The significant drawback is that she does not feel very motivated to work because she wants to spend more time with her child.

Selected Candidate

Marcia Rabin is definitely the most suitable candidate for that position. During the interview, Rabin was able to show that she, as Wilson (2016) conceptualizes it, knows how “to think like an administrator” (p. 179). In other words, her mind is constructed so that she can find some strategic solutions in every aspect of the work. It was seen when Rabin found some mistakes in the materials about the system of rooms utilization that were provided to her by Matthew.

However, employers still need to understand the level of Rabin’s economic skills. Rafalskaya et al. (2018) indicate that skills related to budget control and cost estimation are essential for every medical administrator. Rabin was majored in psychology but then applied to a master’s program in healthcare management, so it is not clear whether her skills in economics are sufficient. But in fact, Rabin’s experience in top positions and her hard work are excellent qualities for adapting and mastering new skills.

The main and the only concern is that Rabin is bad at motivating the staff. She becomes annoyed because her colleagues do not appreciate her hard work, and she does not find herself as a leader. Slyter (2019) from Rasmussen university claims that mentoring skills that create confidence and mutual trust are integral for every healthcare administrator. Coupled with the fact that Rabin is often sick, team motivation problems can arise. But if the medical clinic can create an appropriate work environment for Rabin, then the issues can be significantly mitigated.

Conclusion

Administrator in medicine, and especially for such an important department as the department of surgery in Wise Medical Center is an important position for promoting the stable growth of the organization. Marcia Rabin is a priority candidate for this position because of her competence and experience in top-level positions in healthcare. Having weighed all the pros and cons, Rabin is the most optimal candidate for this position.

References

Rafalskaya, K., & Student, M. (2018). . Conference of state university “Zhytomyr Polytechnics”. Web.

Slyter, K. (2019). . Rasmussen University. Web.

Wilson, A. B. (2016). Think like an administrator: An instructional design and delivery Template for healthcare administration. The Journal of Health Administration Education, 33(1), 179.

Appendix A

David O’Brien

StrengthWeaknesses
  • Energetic
  • Conscientious
  • Knows how to build relationships with superiors
  • Understands the mechanisms of reforms of the budget process
  • Tries to move forward from the status quo and improve the systems
  • May badly influence the atmosphere in the team (antagonizes colleagues)
  • Little experience of work with physicians
  • Excessive desire for change

Salvatore Sorrentino

StrengthWeaknesses
  • Idealistic
  • Energetic
  • Pleasant
  • Has been working in healthcare for a long time
  • Persistent (an example with a new marketing program)
  • Can change something without a specific understanding of the consequences
  • Difficulties with monitoring the completion of tasks by others

Marcia Rabin

StrengthWeaknesses
  • Energetic
  • Hard-working
  • Knows how to build good relationships with professional and nonprofessional staff
  • Has experience in big jobs
  • Credible and competent
  • Can drive the staff to start changing
  • Always tries to bring order out of chaos
  • Excessively serious
  • Due to the heavy workload, he often gets sick.
  • Does not have sufficient leadership skills

Bonnie Goldsmith

StrengthWeaknesses
  • Hardworking
  • Modest
  • Reliable
  • Have skills of communication with colleagues
  • Extremely good worker when the task is explicitly outlined
  • Surgical management experience
  • Likes to work with statistics and analytical data
  • Does not always have enough motivation to work
  • Zoology major does not fit the position
  • Is not very motivated and persistent
  • Does not want to devote much time to work
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