The analysis of Abu Dhabi Police Department’s Total Quality Management is disclosed through structure, culture, and operations quality of the organization. The central aspects to be covered are considered to be the following: ethics, integrity, training, teamwork, trust, recognition, leadership, and communication; the analysis discloses the depth of management structure and environment developed within Abu Dhabi Police Department.
Ethics: Abu Dhabi Police Department maintains cooperative environment stimulating stability and safety of human rights. The analysis of the Department Ethics is concentrated on both, organizational and individual approaches to its business code and employees’ performance guidelines.
Integrity: the analysis of internal and external factors is to be demonstrated through values, morals, and fairness characteristics developed within Abu Dhabi Police Department; besides, it is necessary to concentrate on duplicity atmosphere rejected by the department management structure.
Training: the productiveness and effectiveness of Abu Dhabi Police Department work is totally dependant on teaching the philosophies to be followed; besides, it is necessary to analyze the mixed style of employees’ teaching, covering such aspects, as problem solving, communication skills, interpersonal skills, and management performance.
Teamwork: the basic principle of Abu Dhabi Police Department functioning is based on developing appropriate teamwork; the department is merely concentrated on Quality Involvement Teams and Problem Solving Teams training; this step allows the organization to tackle different complicated reoccurred problems and overcome their possible causes. Skilled members of the department are focused on sharing experience and responsibilities working for keeping community safe and promoting confidence within the society.
Trust: the department built the TQM framework on the basis of ethical and integrity conduct combination. His concept is the background for commitment encouragement, stimulating appropriate and effective decision making process. Public satisfaction with the Abu Dhabi Police Department service is closely dependant on risk taking operations of the organization contributing to constant improvement of police operations.
Recognition: the considerable part of the Abu Dhabi Police Department work is aimed at general recognition of its workers; the department developed a number of web sites informing the public as to its operations and recruitment activities; the training programs aimed at security threats and crime trends investigation, allows the department to gain general recognition through profound experience and effective work.
Leadership: the managers of the Abu Dhabi Police Department are focused on the development of mixed leadership style, reflective the elements of authoritarian and participative. This element is one of the principle ones in the department’s TQM development; it allows making appropriate strategic directions and forming manager’s inspiring vision for future operations.
Communication: Abu Dhabi Police Department develops communicative element as the binding one in organizational structuring; its analysis is to be based on the maintenance of dominant and lower communication levels as the methods of constructive criticism and effective listeners of the department’s managers.
The analysis of TQM of Abu Dhabi Police Department will be based on the following relevant sources:
Books
Goetsch, D. and Davis, S. 2009. Quality Management for Organizational Excellence: Introduction to Total Quality. Prentice Hall.
Emerging Abu Dhabi 2006. 2006. Oxford Business Group.
Kratcoski, P. And Das, D. 2007. Police education and training in a global society. Lexington Books.
Mehdi Khorsow-Pour. 2006. Emerging Trends And Challenges in Information Technology Management. Idea Group Inc (IGI).
Ross, J. and Perry, S. 2000. Total quality management: text, cases, and readings. CRC Press.
Walker, J. and Butler, S. 2007. Oman, UAE & Arabian Peninsula. Lonely Planet.
Web sites
Abu Dhabi Police. 2009. Web.
Abu Dhabi Police. 2009. Web.
General Directorate of Abu Dhabi Police (ADP). 2009. Web.
Online Articles
Abu Dhabi Police to Launch Electronic Recruitment System. 2006. Web.
Menon, V. 2009. Abu Dhabi Police armed with Translation Systems. Web.