An autobiography about leadership
It is common for people to assume that some people are born leaders while others believe that leadership can be learned. However, I strongly believe that everyone has some leadership potential with the exception that some people are more of leaders than others. Accordingly, we all have a starting point in leadership, and thus, with sufficient training and practice, we can make good leaders.
As a result, leadership should be a process, which helps groups of people to achieve goals by ensuring that all the leaders in the group enjoy a mutual relationship in influencing decisions. It then follows that leaders must possess certain skills/abilities, knowledge, behaviors, and values, which make then either good or bad leaders.
Accordingly, leaders should be organized and committed in anything they are involved in besides possessing a complex set of knowledge, values, and skills to support their roles. Most importantly, leaders should know their values, knowledge, and abilities in order to claim their share within a group with confidence. This also ensures that leaders recognize their strengths and compensate for their shortcomings.
On the other hand, leaders learn and practice skills in addition to possessing more specific abilities such as the knowledge and understanding of various tasks, excellent communication skills, ability to build teams/groups, the willingness to take risks, and the ability to add value to the group or individuals. Furthermore, leaders spread optimism as they treat other people with empathy, and show support for those in need. Above all, leaders are trustworthy and accountable to their people and various commitments.
Table: A summary of leadership features
Defining the role of leadership communication
From the foregoing autobiography, it is worth noting that different roles, abilities, values, and skills are needed for one to qualify as a successful leader. Moreover, the discussions downplay the notion that some people are born to be leaders by insisting that everyone possesses the ability to be a leader if only one identifies his or her abilities, knowledge, and skills, which should be nurtured and practiced to perfection.
However, from the roles highlighted in the discussions above, I find that my definition of leadership communication has been changing over time. It is widely accepted that communication skills form the core of leadership, and without these skills, many leaders find it difficult to guide their people through various tasks. On the other hand, I believe that it is never too late for those in leadership roles to learn communication skills and implement them in their day-to-day activities.
There are many reasons as to why leaders should learn leadership communication skills. To begin with, excellent leadership communication skills encourage open communication between leaders and their people by creating an environment, which allows people to exchange ideas and solve problems without favor or fear. Here, leaders are called to encourage their subordinates to embrace open communication by exchanging ideas frequently.
For instance, in an organization where employees are encouraged to communicate with their superiors more frequently, studies show that task performance, job satisfaction, and communication increase while problems arise less often. On the other hand, good leadership communication skills enable leaders to deliver clear messages to their subordinates.
Whether written, oral, or non-verbal, any message sent out is received in the same way it was sent. Therefore, to ensure good communication and eliminate any chances of misunderstandings, it is imperative for leaders to develop their communication skills to the effect that any message conveyed is understood in the manner intended.
Most importantly, leadership communication skills should not limit leaders to being mere communicators, but they should allow leaders to do as much listening as talking. Here, by listening to their subordinates, leaders stand a better chance of handling different situations before they cause problems. Listening will also allow leaders to determine the needs of their subordinates in order to meet them accordingly.
The role of leaders in listening has changed over time as leaders move from the autocratic style of leadership to more participative and inclusive styles where employees in a given organization understand and take an active role in decision-making because they know that their leaders are listening. Such organizations where employees are treated with empathy and recognition remain successful through difficult situations because everyone is on the same page.
Another aspect of leadership communication that has changed over time is the role of non-verbal cues in communication. Over the years, people have been insisting on the need to develop excellent communication skills, but much of these efforts have been directed toward verbal and written skills. A gap is fast developing between verbal and non-verbal communication skills, and the number of people who are aware of their non-verbal behaviors is far less than otherwise.
Here, it is my understanding that communication entails various aspects ranging from written and verbal skills through non-verbal communication skills. As a result, for one to be a good communicator, it is imperative that one develops skills that cut across the range. Therefore, it is my understanding that leaders who wish to convey clear messages to others should consider their tone of voice and facial expressions among other gestures as they communicate.
For instance, if a manager is communicating a serious financial problem to other employees, it is natural that he should have a serious face. Non-verbal communication cues are important because they coincide with the verbal message being conveyed thus making the message more effective. However, leaders should not allow their non-verbal cues to overshadow their main message as this will end up causing unnecessary misunderstandings.
Overall, good leadership communication skills are the core of leadership as illustrated in the foregoing discussions. Here, it is notable that effective communication creates an environment where open communication thrives, ideas are shared, problems are effectively solved, and clear messages are sent and received with minimal distortions.
Most importantly, good leadership communication skills enable leaders to communicate more effectively by incorporating different aspects of communication ranging from oral, written, and non-verbal skills. Therefore, it is important for leaders, particularly upcoming leaders in the twenty-first century going forward to embrace good communication skills, which should reflect the current changes in organizational designs across different sectors.