Communication is one of the key elements essential in building organizations. It is through proper and efficient exchange of information that trust is developed by individuals in an institution. Proper communication facilitates teamwork and increases transparency within the managing body. However, various challenges hinder effective information delivery within institutions. Herein discussed are intergroup communications, lack of interdependence, and ineffective ways of interaction as challenges facing communication in organizations and possible solutions to them.
The significance of communication within teams and between groups in institutions has intensely grown as organizations embrace diversity in their workforce. However, social identity has become an obstacle to achieving communication among team members and between groups at the workplace. Professional ranks have become a self-defining factor, thereby deterring free message dissemination from junior workers to managers and administrators. Moreover, teaming within organizations makes employees acquire a sense of belonging to a particular category of people, thus, unconsciously alienating interpersonal interactions at the workplace.
Communication is essential for effective business operations and proper time management in an organization. However, in the environment of work, miscommunication occurs between sub-ordinate staff and managers. Lack of interdependence makes senior staff like managers believe in themselves and sets aside sub-ordinate staff from their engagements. Moreover, poor communication skills from managers limit the chances of junior employees interacting with them freely. As a result, the unwillingness of staff at all levels of employment to co-exist with each other diminishes the chances of effective communication in an organization.
Achieving success in business operations requires reliable channels of interaction with customers. Effective communication between professionals in institutions and the targeted customers is always at stake. Normally, telephone contacts, and email and postal addresses are availed by organizations for conveying information. However, following diverse intellectual understanding among individuals, many customers find it difficult to deliver the information through these mechanisms. At times, the intended message is not delivered due to the traffic in one channel, thus hindering communication.
Group communication is essential for team building while embracing diverse points of view while operating business activities. Organizations should develop strategies for social support on their premises to allow equal consideration of employees’ interests at allowing ranks of employment. Policies should also be implemented in institutions of work to ensure that everyone has equal responsibility for fulfilling set goals despite the absence of another person. Thus, barriers created by social identity would be eradicated as all employees have an equal chance of self-expression.
Ensuring good communication in an organization necessitates session meetings for workers to interact freely among themselves. There should be a proper code of conduct implemented for effective message delivery between workers. During the regular sessions of interaction, supervisors, managers, and sub-ordinate staff should freely exchange information while setting aside personal life matters from professional responsibilities. It would ensure that everybody’s opinion is put into consideration while addressing issues associated with the business plan.
Ineffective ways of communication make the process of interaction difficult, untimely, and inaccurate. Organizations should come up with a session of face-to-face discussions within and without their premises. It allows co-workers to address matters associated with duties they have at hand effectively. The organization can also implement strategies that reduce message traffic and are reliable for all levels of intellectual competencies.