Knowledge Sharing
Knowledge sharing within an organization requires close cooperation between different employees. Those with knowledge should be able to teach others whenever the need arises, and those without should be free to seek help. Standard policies such as knowledge codification and open-door policies are still necessary, but they may not be enough. It is necessary to encourage people to ask others for help and guidance and to allow them to find the right helper easily. One possible creative solution is to have regular meetings where employees would introduce themselves and discuss their success stories.
Most people are proud of their accomplishments, and they will be happy to share their experiences with coworkers. They will also reveal their foremost competencies by describing their most successful projects. As a result, people who listen to them will know whom to consult when they want to learn something. The interaction enabled by the gathering will also reveal aspects of the person’s character and make them more approachable. In the end, people will have an easier time learning new skills from their coworkers and become friendlier towards each other.
Knowledge Utilization
Knowledge also has to be used in decision and policy-making, tasks which are usually relegated to the management. A possible creative solution is to have meetings between randomly selected organization employees to discuss these ideas. There would be multiple gatherings for every decision, and they all would begin from the same point of no information or prior ideas. Members would be free to propose ideas based on their knowledge, and afterward, the management could combine the best ideas and ask the people who proposed them for further clarification. In this manner, the knowledge of the employees would translate into successful decisions.