Customer Needs Versus Availability of Resources Report (Assessment)

Exclusively available on Available only on IvyPanda® Made by Human No AI

Business organizations operate with the aim of making profits. This is achieved if the organization provides goods/services of superior quality to its customers. This is because quality goods/services help to widen the client base of organizations.

Quality can only be achieved if the needs of customers are effectively studied and incorporated into the products/services offered by the business organization. However, business organizations are usually torn between the satisfaction of customer needs and the expenditure of resources; especially when such resources are not available.

As highlighted in the discussion above, it is not usually an easy task to reconcile customer needs with availability of resources. Resources are normally the foundation on which organizations are built since they open up investment opportunities and help organizations to utilize other opportunities efficiently.

The satisfaction of customer needs is equally important to business organizations since it gives the business an assurance of sustainability. It is thus of essence to carefully harmonize the two for the benefit of the organization.

In a case where an organization over-economizes its limited resources and fails to meet the needs of the customer, the organization risks losing a substantial portion of its revenue because it will definitely lose customers.

On the other hand, where an organization overspends in a bid to meet customer needs, the organization will most likely meet problems that will jeopardize the efforts the organization has made to meet customer needs. For instance, if too much money is spent on researching what customers want to be improved on a given product, the organization may miss the money actually to incorporate what the customer wants.

Even if the organization gets resources to meet customer needs in terms of product quality, it may fail to get money for advertisements that are very important in creating awareness (Goral, 2010, p. 1-3). This could result in losses since the resources spent on quality improvement may fail to achieve the intended results.

Despite the fact that a balance needs to be achieved between satisfying the needs of customers and the use of limited resources, proper utilization of resources should be given more priority. This is because some customer needs may be short-lived and thus, a blind effort to meet the needs of customers may be met with failure in the long-run.

In this case, the resources will have been depleted and thus, the organization will have closed avenues for alternative investment. This may lead to bankruptcy which may necessitate liquidation (Crow, 2002, p. 1). It is, therefore, of essence to realize the importance of prioritizing proper use of limited business resources in order to ensure that a business organization is able to sustain itself.

In as much as the carrying out of certain business operations may be beneficial to a business organization, scarcity of resources may necessitate overlooking of such operations. Just like operations that are beneficial to business organizations, the meeting of customer needs may be partially ignored due to scarcity of resources in order to sustain the organization.

However, ensuring that limited resources are properly utilized in a bid to meet customer needs will be the best option for any organization. That is, proper reconciliation should be performed to ensure that customers have most of their needs met and at the same time, ensure that limited resources are properly utilized.

Bibliography

Crow, K. (2002). . Web.

Goral, T. (2010). Managing the Enterprise on Limited Resources. Web.

More related papers Related Essay Examples
Cite This paper
You're welcome to use this sample in your assignment. Be sure to cite it correctly

Reference

IvyPanda. (2019, June 7). Customer Needs Versus Availability of Resources. https://ivypanda.com/essays/customer-needs-versus-availability-of-resources/

Work Cited

"Customer Needs Versus Availability of Resources." IvyPanda, 7 June 2019, ivypanda.com/essays/customer-needs-versus-availability-of-resources/.

References

IvyPanda. (2019) 'Customer Needs Versus Availability of Resources'. 7 June.

References

IvyPanda. 2019. "Customer Needs Versus Availability of Resources." June 7, 2019. https://ivypanda.com/essays/customer-needs-versus-availability-of-resources/.

1. IvyPanda. "Customer Needs Versus Availability of Resources." June 7, 2019. https://ivypanda.com/essays/customer-needs-versus-availability-of-resources/.


Bibliography


IvyPanda. "Customer Needs Versus Availability of Resources." June 7, 2019. https://ivypanda.com/essays/customer-needs-versus-availability-of-resources/.

If, for any reason, you believe that this content should not be published on our website, please request its removal.
Updated:
This academic paper example has been carefully picked, checked and refined by our editorial team.
No AI was involved: only quilified experts contributed.
You are free to use it for the following purposes:
  • To find inspiration for your paper and overcome writer’s block
  • As a source of information (ensure proper referencing)
  • As a template for you assignment
Privacy Settings

IvyPanda uses cookies and similar technologies to enhance your experience, enabling functionalities such as:

  • Basic site functions
  • Ensuring secure, safe transactions
  • Secure account login
  • Remembering account, browser, and regional preferences
  • Remembering privacy and security settings
  • Analyzing site traffic and usage
  • Personalized search, content, and recommendations
  • Displaying relevant, targeted ads on and off IvyPanda

Please refer to IvyPanda's Cookies Policy and Privacy Policy for detailed information.

Required Cookies & Technologies
Always active

Certain technologies we use are essential for critical functions such as security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and ensuring the site operates correctly for browsing and transactions.

Site Customization

Cookies and similar technologies are used to enhance your experience by:

  • Remembering general and regional preferences
  • Personalizing content, search, recommendations, and offers

Some functions, such as personalized recommendations, account preferences, or localization, may not work correctly without these technologies. For more details, please refer to IvyPanda's Cookies Policy.

Personalized Advertising

To enable personalized advertising (such as interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. These partners may have their own information collected about you. Turning off the personalized advertising setting won't stop you from seeing IvyPanda ads, but it may make the ads you see less relevant or more repetitive.

Personalized advertising may be considered a "sale" or "sharing" of the information under California and other state privacy laws, and you may have the right to opt out. Turning off personalized advertising allows you to exercise your right to opt out. Learn more in IvyPanda's Cookies Policy and Privacy Policy.

1 / 1