Data Breach Management in Business Essay

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Our Information Technology team has recently, during a security protocol team, discovered that there was an attempt recently to hack and bypass our network security systems. As the company’s chief security officer, I conducted further research on the issue. Still, I could not determine if the hackers were successful and stole useful data from the systems or if our security system were hard for them to crack (Gwebu et al., 2018). This breach should be a wake-up call to our company as future breaches could threaten the company’s life in a case where the wrong information lands in the wrong hands. Generally, the following sections outline recommendable solutions the company can adopt to prevent future breaches.

Our breach team’s first action is to move fast to secure our operations. The team should lock and change the affected areas’ passwords, look into all the faulty systems, and take them offline immediately (Gwebu et al., 2018). The second step is working to identify the extent and source of the breach, and this will be done through a forensic team that will investigate the issue and gives us answers. The third step is fixing the breach through our Information Technology experts. The next step is testing the security fix employed thoroughly to ensure the attackers have no chance of attacking your systems again. The fifth step is informing the relevant authorities, such as legal authorities, which will help solve the crime and customers whose information might have landed in the wrong hands. The last and most important action to be carried out is post-breach damage control. When a company has been hacked, shareholders, customers, and employees might feel insecure and lose confidence in the company.

Reference

Gwebu, K. L., Wang, J., & Wang, L. (2018). The role of corporate reputation and crisis response strategies in data breach management. Journal of Management Information Systems, 35(2), 683-714. Web.

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