Protecting customers’ personal information is necessary to comply with privacy laws. Accordingly, guidelines allow one to ensure security and prevent data leakage (Kagle & Kopels, 2008). The following recommendations will enable The Wallace Stevens Community Center to carry out its planned activities successfully.
- To implement confidentiality, customers are required to provide a list of the data that will be collected (Miller, 2020). This will help avoid unnecessary information describing clients and protect them in case of an unexpected leak.
- For confidentiality, it is necessary to notify customers about how the data will be used to avoid misunderstandings.
- To implement secure access, it is necessary to provide a two-phase identification system, which includes a password and sending an SMS to a phone number.
- In the case of dangerous extensions, the system should immediately report this and close access if necessary.
- In the case of remote access, the system must provide a secure VPN connection.
- The system should not use personal customer names or other key identifiers in the filenames provided for anonymity.
- In the event of a leak of identity information, the system must inform the management immediately through the internal network.
- Data no longer needed should be automatically deleted once a week to maintain anonymity.
- For security, the company must connect a DPO, which ensures the processing of personal information.
- Avoiding siled data ensures that information is stored in related locations, leading to faster identification and processing in security matters.
- Abridgment can collect data only with the client’s consent, allowing them to have control.
- The client should be able to delete the account at any time without saving the data in the system.
References
Kagle, J. D., & Kopels, S. (2008). Social work records (3rd ed.). Waveland Press.
Miller, C. A. (2021). Social work documentation: A guide to strengthening your case recording, Nancy L. Sidell. Social Work, 66(1), 84-90.