Effective Communication in Organizations Case Study Presentation

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Poor team building policies

Poor implementation of team building policies in the workplace affects the morale of employees. As a result, the productivity of an organization is affected negatively. Maggie is one of the employees who possess weak communication skills. In an effort to overcome this problem, the following strategies have been proposed:

  • Maggie should be paired with John so that he can help her to enhance her communications skills through team spirit.
  • An open communication network in the workplace should be developed (Freeman 1999, p. 40) so that employees such as Maggie can be able to improve their communications skills.

Poor team building policies

Organizational policies

Employees in the organization cannot communicate directly with the company’s board of directors. Some of the employees are already intimidated when they have to talk to the the management, and Maggie is no exception. In order to overcome this problem, it has been proposed that:

  • The company should adopt an open policy form of communication so that the top management and employees such as Maggie can be able to communicate with as little resistance as possible.

Organizational policies

Deaf Employees

It has emerged that Maggie has a weak linguistic background. The proposed solutions to overcome this challenge include:

  • Maggie should be paired with Lydia so that she can assist her to internalize information correctly. In the process, her language skills will improve.
  • Maggie should be provided with linguistic materials so that after reading them, her language skills may improve.
  • Maggie should also be paired with Bito as he can assist her to improve her language skills.

Deaf Employees

Poor upward and downward communication

Poor upward and downward communication was evident at the organization. This is affecting the productivity of some employees such as Maggie who find it hard to communicate with her fellow employees and her superior due to poor communication skills. In order to overcome this challenge, it was proposed that:

  • Maggie should be assigned tasks that involve interacting with people frequently so that she can improve her language skills.
  • Maggie should be provided with reading materials on how to improve communication skills.

Poor upward and downward communication

References

Fielding, M. (2006). Effective communication in organisations: preparing messages that communicate (3rd ed.). Lansdowne, Cape Town: Juta Academic.

Freeman, R. M. (1999). Correctional organization and management: public policy challenges, behavior, and structure. Boston: Butterworth-Heinemann.

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