The Implications for O’Hara if She Does Not Tell Anyone about the Error in the Spreadsheet
In case O’Hara refuses to disclose the error in the spreadsheet, she will develop personal guilt, which will last for eternity. Free conscience helps the body to develop, personal guilt is detrimental to mental health. Moreover, Speed was supportive to all his employees; therefore, if O’Hara fails to reciprocate the same by disclosing the error, she will forever blame herself for failing to respect the company’s owner.
The Implications if She Does Reveal the Error, Both for Herself and Ergonomica
If O’Hara reveals the error, she will be free from a guilty conscience. Having a clear mindset will liberate her from the bondage of knowing that she created a problem, and it will affect the entire business and its partners. Additionally, she will earn a reward for her candid initiative. Employers prefer honest employees who are willing to reveal their mistakes even before the company detects the error. Therefore, she will gain the employer’s trust, thus rewarding her by giving her the promotion she needs.
Moreover, if she reveals the error, Ergonomica will gain the trust of Solltram Hotels. Many clients believe that their contractors are true to them. As a result, they entrust them with all their activities, and any slight error can create mistrust. Although the error might interfere with the profits of Solltram, it will save the business from having false expectations. Therefore, Solltram Hotels will be grateful to Ergonomica and reward it with the second phase of the project.
The Potential Impact on Solltram Hotels
Refusing to disclose the information to Solltram will demoralize the company. This is mainly because the company expects to be experiencing profits after two years of heavily investing in the new project. When in reality, it will start making profits in four years. Therefore, the company’s managers’ morale will be lowered since they will think that they have been manipulated to invest in the company because the returns will only be attained in theory, while practically, there will be little revenues.
Ergonomica Contribution to the Problem
Ergonomica has contributed immensely to the problem facing O’Hara. The company places an immense burden on her, thus putting her work under extreme pressure. Although she could handle vast and complex data sets, her job required time and support from the company. However, Ergonomica gave her less support, and she was acting in her own capacity. Instead, Speed decided to take O’Hara’s junior employees to other companies for negotiations, which made her feel as if her job promotion was threatened. Therefore, this made her work under extreme pressure, thus, creating an opportunity for errors to occur.
Moreover, a family relation plays an essential role in ensuring that employees are productive in their jobs. O’Hara was experiencing hardship in handling her daughter, who was never fond of her new nanny; therefore, she had to balance both family and work activities. If the company had considered her family needs, perhaps the error would never have been realized because she was working under duress. The errors are regular in data-oriented projects due to the fact that the data are complex and handled manually. Therefore, regular audits should be conducted to reveal any omissions that could have been neglected.
Recommended Action
The best action O’Hara can take is to accept her mistake and inform all the relevant stakeholders of the error. All business dealings require honesty to build trust between partners. Although she can be blamed for the mistake because it will be regarded as negligence on her part, Ergonomica and Solltram Hotel Group will appreciate her honesty and entrust her with future projects. Humans are never perfect, and their actions are prone to mistakes. This, therefore, implies that every individual in her position could have made the same mistake. Additionally, this will save her from the employers thinking that she intentionally committed the error to lure Solltram into signing the contract to secure her company’s promotion.
Moreover, the worst she can receive from her employer after disclosing the mistake is being fired. Nevertheless, at least she will have a clear conscience that she took the right action by informing the employers that the error was innocently committed. Employers prefer honest workers who are ready to accept their mistakes without being identified. Therefore, O’Hara should send a formal communication to the relevant stakeholders informing them of the error.
Recommended Actions to Be Taken by Ergonomica
If O’Hara reveals the error, Ergonomica should appreciate her honesty and reward her by giving her a promotion. This is mainly because O’Hara represents the organization. Her actions will build trust with other stakeholders because they will view Ergonomica as an honest entity that conducts its activities with transparency, thus wooing other partners. Moreover, in case Ergonomica punishes O’Hara by dismissing her from her position, other junior employees will always hide mistakes that they commit while performing their duties, which may cause the company to experience losses.
As operations manager, O’Hara is the company’s face, and the junior staff emulates her actions. Therefore, rewarding her will create a work culture in the organization whereby every worker in the company will be honest in their undertakings and provide quality work without the fear of being punished when an error occurs. As a result, positive work productivity will be realized, making the business experience profits and gain a positive reputation among its partners and clients.