Writer pointed out that in the process of making decisions, a person is guided not only by cold reason and profit, but by their own emotions and ethics. It was highlighted that often in the process of decision-making and participants there is a conflict of interest, which should be resolved through the search for possible compromises. Human communication is complex and when it comes to business problem solving issues, writers may have different opinions on how it works.
A common theme between all the articles is the application of ethics in negotiation and communication. The researchers come to the conclusion that the process of conveying information to the interlocutor and establishing contact with them should take place considering the time frame. This includes established moral norms of the generation and professional norms that operate within the framework of the law and business etiquette. However, in understanding regarding the distinction in ethics due to the origin of man, opinions differ. Some put forward the assumption that a diverse set of actions can be traced in Western and Eastern cognitive processes. The others partly agree with this statement, speaking of the cultural difference, which appears due to the foundations and customs of their nationality. Finally, the third opinion comes from the fact that ethical negotiations are generally established and everyone should adhere to their rules.
In addition, the question is raised about the abstractness of the problem as a complexity that prevents the application of the appropriate principles of communication. The author of this paper is inclined to agree with this, since the accuracy of the wording determines the correct approach to solving the problem. At the same time, in the framework of ethical negotiations and decision-making, much attention is paid to issues of bias in the articles.
In the framework of ethical negotiations and decision-making, much attention is paid to issues of bias in the articles. Researchers attribute this to the legal framework, as some actions and behaviors are defined by law and must be considered when doing business. For example, this includes the issue of information disclosure and the consequences associated with it. When disseminating information, consultants can have negative consequences that relate to putting pressure on them. According to ethical standards, this approach is unacceptable and employees can file a complaint about unfair treatment by the employer. This means that the conflict will not only not be exhausted, but will develop in a serious legal field.
Another common theme of articles is behavioral issues as a way to comply with laws and business ethics. In this case, they continue to rely on a prudent view of the conduct of organizations and the use of decision-making methods. Some suggest that virtue and the desire to make life better are the main factors within which the ethical application of concepts is realized. However, on some issues, the opinions of researchers differ, especially in the role of the emotional component. According to some views, emotions can have a fairly strong influence on behavior and decision-making. Others prefer to be neutral on this issue. In this case, the role of emotions does not determine the final decision, and the person is guided by rational arguments. The author of this paper tends to think that in most cases people rely on reasonable omniscient decisions. However, in some situations, emotions can affect behavioral patterns and bring more positive or negative results, depending on the context.