Introduction
Every healthcare institution should ensure that they are consistently willing to work to increase the efficacy and effectiveness of its practices and infrastructure. Engaging in modern systems and providing staff training were some of the measures to achieve effectiveness and competency. These activities guarantee that the necessary knowledge and skills are provided to employees.
Population Health-Oriented Policies
Montefiore Medical Center has implemented several health-related initiatives to help improve the standard of care while lowering overall operating costs. To ensure that individuals are chosen based on their skills and competence rather than their racial background, Montefiore has a non-discrimination policy in place. Due to the expectation that healthcare experts will give top-notch care to all patients, regardless of their background, this non-discrimination guideline also safeguards the clients. Montefiore seeks to establish an atmosphere that assures all clients, staff, and visitors are in a discrimination-free workplace and does not allow harassing behavior (Chase, 2010). There is enough contact information available to notify of any occurrences where a client or employee would feel discriminated against. There is also a thorough Client Bill of Rights, which ensures the confidentiality of patient data, appropriate care, and objectivity in medical judgments. Numerous procedures are in place at Montefiore Medical Clinic to ensure service quality is increased while operating costs are kept to a minimum.
Patient-Centered Care
The advantages of patient-centered care, including better results and higher levels of patient participation and contentment, enable the provider and the patient to accomplish their objectives. Pokhilenko et al. (2021) stated that each client should be provided with patient-centered care, emphasizing each patient’s beliefs, requirements, and choices. The Montefiore Medical Center is a corporation that prioritizes the needs of its patients. The Client Bill of Rights demonstrates that Montefiore’s main priority is ensuring client satisfaction with their services and treatment. According to the Client Bill of Rights, patients have a right to comprehensive data and information about their treatment options. To enhance its patient-centered approach, the institution has also developed several initiatives to provide interpretation services for clients who do not understand English. Montefiore gathers clients’ input to get their thoughts on how to enhance services and quality care.
Strategies
At Montefiore Medical Clinic, various techniques are used to increase the general caliber of services and care provided while lowering expenses. Montefiore has a large patient population but limited resources, so budgeting and planning are essential. As a result, the institution has established measures to cut down on visits, such as enabling individuals who frequently visit the Emergency Department to move through the procedure promptly and become less likely to return (Chase, 2010). In addition to helping educate people and treat their ailments, which lowers healthcare costs, they offer lessons on enhanced good diet and exercise. In addition, Montefiore developed a service that enables patients to receive asthma medication immediately rather than waiting for a doctor’s appointment. Asthma readmission rates were reduced, enhancing patient health, and lowering expenses.
Conclusion
The Montefiore Health Clinic works hard to ensure the public’s effective health while enhancing the standard of its services and care and bringing down the cost of healthcare. The system’s Technology division at Montefiore might use some enhancement. Technology advancements would enhance patient records and information confidentiality and safety (RSCIBIOR, 2007). By enabling all buildings within the organization to access all necessary patient data, request procedures or text messages, and examine doctor notes or assessments, closing the IT deficit would also increase communication throughout the institution and help raise the standard of care.
References
Chase, D., (2010). Montefiore Medical Center: Integrated care delivery for vulnerable populations. The Commonwealth Fund. 1448 Vol. 53. Web.
Pokhilenko, I., van Esch, T., Brabers, A., & de Jong, J. D. (2021). Relationship between trust and patient involvement in medical decision-making: A cross-sectional study. PloS One, 16(8), e0256698.
RSCIBIOR. (2007). Interpreting services program. Web.