This memo is analyzing the document “First Aid in the Workplace: Code of Practice” using Markel’s technical communication models. A good technical communication document must be used to improve the reader’s knowledge. Technical communication describes the processes of integrating or documenting information for a particular audience (Markel 200). Markel’s communication model accesses a document’s usability in five divisions.
Addresses a specific audience
The first aid guide targets people in private and federal establishments. The author carried out an evaluation of health requirements relating to first aid. A comprehensive technical document must be readable and accurate. Thus, the first aid guide was authenticated by government approved agencies. The document carefully described the basic terms in first aid.
Consequently, the terms were defined for beginners and slow learners (Safe work Australia 6). While describing basic terms of a first aid, the authors included people from different institutions as the secondary audience. Unlike other complicated books that provide information for advances users, this first aid guide outlined each step using sectional division. Thus, employees in private, public or government organization will find the guide useful.
Helps readers solve problems
The first aid guide was divided into sections to help users find a specific solution. Several sections of the document discussed the usefulness of the first aid guide. For example, section 1 described the meaning of key terms. Section 2 explained the benefits of first aid program. Section 3 explained the resources required during a first aid treatment (Safe work Australia 9). Section 4 described how to determine first aid requirements for a particular workplace. The description and explanation are precise and effective.
Reflects an organization’s goals and culture
The motive and intent of the publisher was simple. To improve life, individuals in workplaces must implement these safety guides. The document was published to assist workers to give first aid treatments.
By addressing each topic using different subheadings, the publisher achieved the objective of a good technical communication document (Markel 90). Each section was written in clear terms. For example, section 2 described the size, location, and composition of people in a work environment. Section 3 listed first aid equipment, facilities, and training procedures.
Is produced collaboratively
Collaboration was part of the technical communication document. The publisher collaborated with WORKSAFE, Queensland government, ACT government, Safe work Australia, South Australia government, and workplace standards (Safe work Australia 3). The collaborative efforts by various organizations made the document readable, appealing, and informative. Consequently, the publisher combined various data to produce an informative first aid code of practice. For example, each section was referenced to specific organizations.
Uses design to increase readability
The author captured the reader’s attention with a blue display background. Each section has subtitles and descriptions (Safe work Australia 1). Graphic designs were used to aid easy comprehension. For example, arrowheads were used to explain the steps of first aid treatment.
Has words and graphics
Simple words were used to describe first aid procedures and treatments. However, few graphic designs were used to explain first aid symbols.
Is produced using high-tech tools
High-tech tools were not part of the technical communication document. Each section was analyzed with simple communication tools.
Summary
Finally, the first aid safety guide is a technical communication document. The author combined different aspects of Markel’s communication models to produce an accurate, comprehensive, concise, usable, clear, honest, professional, and accessible guide.
Works Cited
Markel, Mike. Technical Communication, Bedford, New York: Macmillan Higher Education, 2012. Print.
Safe work Australia 2012, First Aid at Workplace: Code of Practice. Web.