The most important project management consideration
The proposed IT scheduling project will aim at improving communication among the business owner, workers, and customers of Haircuts. The communication will ensure that customer/employee scheduling will be improved, and this will result in improved business efficiency and performance outcomes. The most important consideration for the project is a commitment to customers.
Why the consideration is important
Customers are very important in every business. Businesses that value their customers are characterized by relatively better customer flows than those that do not respect their customers. It is essential for Haircuts to implement the project while keeping in mind the significance of commitment to customers. For example, prompt responses to customers will ensure that customers obtain answers to their queries in a timely manner. Excellent customer services will make many customers refer other potential customers to Haircuts. Thus, the overall goal of the proposed IT technology project should focus on offering customers of Haircuts with exemplary customer services that will make them remain committed customers.
How the consideration will be handled
A commitment to customers will be considered at every stage of the project to ensure that customer needs are addressed. In order to ensure that the project management consideration is achieved, it will be important to make certain that a number of factors associated with the technology solution are executed. The implementation team will work towards achieving the highest levels of system usability. Usability of the application will imply that clients will use it to meet their demands. For example, users should adopt the appropriate technology tools to book appointments with the owner of Haircuts. They will also use the system to pay for services rendered, and to communicate with their preferred employees. Thus, the design of the technology solution will be focused on the features that promote the use of the system.
The safety of the system will be essential in making customers enter their personal data. If the system is easily accessed by unauthorized users, the customers’ data will be threatened greatly and possibly used by criminals. The IT project will be designed in such a way that only users with unique usernames and passwords will be allowed to access the application. Thus, the project will aim at protecting the data of customers and ensuring commitment to clients.
In order to maintain commitment to customers, the system will be supported by a reliable internet connection and server. The connection should be fast. If the customers happen to be disconnected due to technical hitches, technicians will rectify the problems and bring the system back to normal functioning. It will also be important to ensure that the system is easy to maintain, and there are no hardware-software compatibility issues that may make the system fail.
Finally, the project will focus on the design features that will attract customers and promote the brand of Haircuts. The features should help clients focus on simple guidelines that show how to use the various components of the interface. The features should also explain to customers the benefits of using the IT scheduling application. The extent to which the project will be committed to customers will be assessed through routine evaluation and monitoring of the technology. A high level of commitment to customers combined with excellent performance will make Haircuts a successful company.
The reason for the choice
The choice of updating the system safety and putting more emphasis on the technological aspects of the Haircuts inside processes was predisposed by the fact that the power of modern technology is often underestimated yet truly huge. Though concealing a number of threats, including the threat to the company’s information and the users’ personal data security, modern media opens a range of fantastic opportunities, including both communication with clients and promotion of the company’s services. The potential of information and technology is especially important of an entrepreneurship that provides the services related to the image of a customer, such as the Haircuts Company.