Although I could estimate the communication quality within my company as satisfactory, there are still some noticeable flaws in the process of communication. First of all, it is important to note that management does a titanic job of improving communication levels among the administration, as well as among the employees. The rate of interaction between management representatives has significantly grown over the last year. However, the flaw that can be spotted is the emotionless and too official manner of plans and expectations delivery, which sometimes may discourage the employees. I can estimate my management’s organizational skills as highly professional; they can properly organize working briefings, meetings, and events without harming the employees’ schedules. Moreover, the management implies the usage of media and various communication channels to approach the employees better. Another serious communication flaw is a lack of personalized approach between the company staff, which lowers the level of organizational commitment, thus lowering the workers’ performance. Therefore, it is important to analyze and improve the quality of communication within my company.
Including the fact that sometimes the staff of my company feels discomforted during the conversations, there is an obvious need to reduce the number of top-down conversations and promote other methods of communication. Since the top-down conversation is a cornerstone of the company’s hierarchy, there is still a need to properly execute it to point the direction of the company ship (Dyer, 2018, p. 18). However, the value of more informal communication types, such as two-way conversations or feedback meetings, cannot be overestimated since it builds an atmosphere of interpersonal trust (Dyer, 2018, p. 126). Therefore, this is exactly what my company lacks at the current moment. In addition, it is possible to imply brainstorming meetings to raise the level of creativity among my staff. Thus, it is essential to imply various formal and informal approaches to communication within the company.
Reference
Dyer, C. (2018). The power of company culture: How any business can build a culture that improves productivity, performance and profits. Kogan Page.