Introduction
The paper “Effects of innovation in the tourism industry on the quality of elderly care” is a carefully designed paper aimed at bridging the gap between the various practitioners in the tourism sector and how they (practitioners) effectively relate to their elderly clientele. Whereas the number of elderly clientele is steadily increasing, it is evident that the services provided are not changing appropriately to accommodate the dynamic needs of the clientele. This is happening despite the advancing technology. There is therefore a growing need on how the practitioners in the tourism industry can understand the need of the upcoming elderly clientele, exploit the emerging technologies and satisfy the special needs of the ageing population.
Contributory Agenda
Instead of using a case study to reveal the state of the sector, the paper takes a more general approach that evaluates the impact of innovation in the tourism sector on the wider global elderly clientele in a manner that will be easier for the practitioners to comprehend. This approach has been chosen deliberately because tourism is a complex sector that involves practitioners based within different geographical locations from their clientele but still working together for mutual satisfaction.
The major contribution of the paper is therefore an attempt to link the service providers from different global destinations (and cultures) to the special needs of their potential elderly clientele that is growing by day. At the same time, the paper aims at contributing significantly as a guide to the elderly tourists who spend large amounts of money and time seeking providers who would perfectly understand their special needs and offer them at affordable rates. The paper offers these two important contributions through a suggestive approach where integration of technology is introduced as the missing link that can bring the two important tourism players together. The paper, therefore, brings out the idea of an innovative business approach as the solution towards meeting the specific needs of the aging members of the global population.
Through a review of appropriate literature, the paper carefully guides the practitioners towards understanding how innovative tourism can be integrated among the tourism products to meet the special needs of the elderly through the appropriate use of emerging technologies. The research findings clearly inform the practitioners and their aging population clientele on the different innovative products and the different available rates around the globe. The findings are believed to contribute greatly to the significance that the practitioners in the tourism industry will accord to the innovation and integration of emerging technologies.
Conclusion
The real revolution in the tourism sector can only be realized through the improvement of the internal dynamics of innovative responses to the special clienteles’ needs and the adoption of a proactive attitude towards embracing modern technologies in the tourism industry. The paper has endeavored to educate the practitioners in the sector on improving efficiency by taking advantage of the technology and also directs the elderly clientele towards the service providers who are already taking advantage of the innovations.
Once embraced, the concept advocated by the paper will promote an industry whose mandate will be closely knit with the virtues upheld by many societies in extending quality care to the elderly population. The paper is therefore a “must-read” for every practitioner and clientele who are committed to seeing quality service provision to our senior members of the society.