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As the main goals of the project is to increase security, introduce effective identification methods, and improve customers’ experiences, the chosen system should meet a number of requirements like to be compact, helpful, securing, and effective. RFID is considered to be one of the most promising and effective technologies discovered during the recent years as it helps to save money, time, and space (Attaran, 2012). The RFID wristbands system is the chosen technology for Just Relax Inc due to a number of positive concepts identified: as a rule, such wristbands are not obtrusive, they help to reduce transaction times, and they do not cost too much so the company should spend big money on its implementation. Finally, the software for such system is not hard to find and implement.
Nowadays, there are many professional organizations that aim at implementing special RFID wristbands. There is no necessity to spend much time learning and evaluating the needs and requirements of the chosen system. It is enough to find a company, place an order, identify the details and the necessary characteristics, and wait for the RFID wristbands system being implemented. There is only one task that has to be complete – each RFID wristband should be activated. It is not a time-consuming operation, but it has to be done in order to be sure of the security of the chosen biometric data devise (Xiao, Wilkinson, & Anderson, 2012).
As the customers of Just Relax Inc expect to get relaxed and forget about any kind of troubles and concerns, it is necessary to think about simple still comfortable design of the RFID wristbands system. The goals of the system are appropriate and safe transformation of information about food and refreshments’ orders, rent equipment, and other possible customers’ needs that have to be explained to the staff. It is also necessary to consider the fact that transmission of information may be damaged, and the staff should be aware if a wristband is out of services or a customer should know whom to address for additional help.
It does not take much time to implement the chosen RFID wristbands system into the company under analysis. A team of experts usually takes responsibility for all processes; everything they should know is the goals of the implementation and the needs to be met. The companies like Just Relax Inc want to provide their customers with fast and definite services, this is why the implementation of the RFID wristbands should lead to the possibility to inform about any customers’ demands and needs within the services of the company. If a person needs an additional towel or extra food, it should be enough to use the bracelet that saves information about the use of the service and introduce it as soon as the period of staying is over. Customers should not care of the necessity to make payments immediately, but get a chance to enjoy their rest and then pay for everything. Still, the RFID wristbands should remind them about the necessity to pay for their services.
RFID wristbands system maintenance should be supported by the organization that presents the chosen good. Just Relax Inc should have a number of extra wristbands to substitute the problematic ones and continue servicing customers without any delays or explanations.
Attaran, M. (2012). Critical success factors and challenges of implementing RFID in supply chain management. Journal of Supply Chain and Operations Management, 10(1), 144-167. Web.
Xiao, Q., Wilkinson, D., & Anderson, M. (2012). Using biometrics and active RFID to improve security and safety in mass casualty management. International Journal of Information Technology and Management, 11(1/2), 2-17. Web.