Introduction
Key performance indicators (KPI) are measures by which the organization can judge its most critical aspects of organizational performance, and subsequently choose how to increase this performance (Star et al. 2016, p. 151). KPIs are non-financial, they are frequently measured, decided by the CEO and the higher-level management, require an understanding by the staff, provide responsibility, can significantly impact the organization, and have a positive effect on other measures. This paper will provide a table of functional areas and the KPIs that apply to them (Parmenter, p. 101).
Table: functional areas and the KPIs.
Conclusion
A variety of KPIs exists throughout different functional areas. Although KPIs are often misinterpreted, they play a crucial role in any organization. By properly utilizing them, an organization can significantly increase its output.
Reference List
Parmenter, D 2015, Key performance indicators: developing, implementing, and using winning KPIs, John Wiley & Sons, Hoboken. Web.
Star, S, Russ-Eft, D, Braverman, M, & Levine, R 2016, ‘Performance measurement and performance indicators’, Human Resource Development Review, vol.15, no. 2, pp. 151-181. Web.